Skip to main content

Emara Ole-sereni

5.0 star property
Luxury hotel in Nairobi with 2 restaurants and spa

Choose dates to view prices

Photo gallery for Emara Ole-sereni

Seasonal outdoor pool
1 bedroom, premium bedding, minibar, in-room safe
Balcony
Banquet hall
Daily buffet breakfast (USD 30 per person)
Experience luxury at Emara Ole-sereni, near Nairobi National Park. Relax on the spacious terrace or rejuvenate with a visit to the spa and coffee shop/cafe. With in-room WiFi, two restaurants for lunch and dinner, a 24-hour business center, and helpful staff that has impressed previous guests.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Breakfast available
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY1,949
CNY2,300 total
includes taxes & fees
Nov 20 - Nov 21

Why we love this property

Cool water escape
This luxury hotel boasts a seasonal outdoor pool, perfect for cooling off and unwinding. A refreshing aquatic oasis for summer relaxation.
Spa sanctuary in nature
A full-service spa open daily awaits at this hotel within a national park. Relaxation meets wilderness in this rejuvenating retreat.
Luxury in the park
Natural splendor meets high-end style at this hotel with curated decor. Nestled in a national park, it offers a perfect blend of elegance and wilderness.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

1 bedroom, premium bedding, minibar, in-room safe

Family Apartment

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 52 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room with City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room with City View

  • Sleeps 2

Superior Twin Room With City View

  • Sleeps 2

2 Twin Bed Deluxe Room

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Family Apartment

  • Sleeps 4

Similar properties

3 restaurants, breakfast, lunch, dinner served; international cuisine
Ole Sereni
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very Good, 697 reviews
The price is CNY971
CNY1,214 total
includes taxes & fees
Nov 21 - Nov 22
Ole Sereni
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Nairobi West, Nairobi, Nairobi County

What's nearby

  • Nairobi National Park - 1 min walk - 0.1 km
  • The Nextgen Mall - 7 min walk - 0.6 km
  • African Heritage House - 2 min drive - 2.6 km
  • Thika Road Mall - 16 min drive - 18.3 km
  • Giraffe Centre - 20 min drive - 20.1 km

Getting around

  • Nairobi (WIL-Wilson) - 28 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 37 min drive
  • Syokimau SGR Railway Station - 25 min drive
  • Nairobi Station - 28 min drive
  • Lukenya (Kitengela) Station - 30 min drive

Restaurants

  • ‪Stakeout B - ‬9 min drive
  • ‪Nerkwo South B - ‬9 min drive
  • ‪Big Square Bellevue - ‬9 min drive
  • ‪Acacia Restaurant - ‬1 min walk
  • ‪Pizza Mojo - ‬9 min drive

About this property

Emara Ole-sereni

Emara Ole-sereni offers a fantastic location, putting you just steps from Nairobi National Park. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 148 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Coffee shop
  • Snack bar/deli

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (486 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool
  • Full-service spa
  • Banquet hall
  • Reception hall

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Dining

Acacia - Onsite restaurant.
Sky Lounge - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Oasis - Onsite bar. Open daily.
Karibu Cafe - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 25 for children

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Emara Ole sereni
Emara Ole-sereni Hotel
Emara Ole-sereni Nairobi
Emara Ole-sereni Hotel Nairobi

Frequently asked questions

Is there a pool at Emara Ole-sereni?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Emara Ole-sereni?

Sorry, pets aren't allowed.

Is parking offered on site at Emara Ole-sereni?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Emara Ole-sereni?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

Is there an onsite casino at Emara Ole-sereni?

No, this hotel doesn't have a casino, but Lucky 8 Casino (13-min drive) is nearby.

What is there to do at Emara Ole-sereni and nearby?

Emara Ole-sereni has a spa and a seasonal outdoor pool.

Are there restaurants at or near Emara Ole-sereni?

Yes, there are 2 onsite restaurants.

What's the area around Emara Ole-sereni like?

Emara Ole-sereni is a short 1-minute walk from Nairobi National Park and 8 minutes' walk from The Nextgen Mall.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Emara Ole-sereni Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Parks
Service staff
Booking
Airport
Restaurant
View
Food
Rooftop bar

Reviews

10/10 Exceptional

Nice rooms, good food, beautiful views from the rooftop terrace
Adam, 3-night trip

10/10 Exceptional

.
Pall, 1-night trip

10/10 Exceptional

The staff and the style of the hotel
Elysee, 5-night trip

10/10 Exceptional

The property is state of the art with welcoming,courteous and highly professional team.
TATA, 1-night trip

2/10 Poor

That is the worse business hotel I have ever stayed !
Stella, 3-night trip

10/10 Exceptional

Property was centrally located not to far from the airport and had a really great roof top bar and restaurant
Dion, 1-night trip

10/10 Exceptional

Beautiful stay

Thank you for the kindness and the nice service you granted me during my stay, see you soon.
HOSNI, 3-night trip

10/10 Exceptional

I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Mohamed, 1-night trip

8/10 Very good

Check-in staff were professional & met our expectations
George, 1-night trip

8/10 Very good

It’s ok but not sure!!!

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
John, 7-night trip

10/10 Exceptional

Great hospitality

Loved the personal touches
Deanna, 2-night trip

10/10 Exceptional

The staff is very friendly and Florence goes above and beyond to make you feel comfortable
charmaine, 2-night trip

4/10 Fair

Disappointed by Emara OleSerena. Far from serenity

Despite its promising online presentation, my stay at Emara Ole-sereni was disappointing. The photographs of the deluxe room advertised on Hotels.com, with both front and side-facing windows, turned out to be very misleading, as I was told by a porter that only very few such rooms exist and the photo is used to lure guests. The alternative room with a terrace was clean, but the building itself felt neglected, with visible water damage and a dusty, dated & faded appearance. Road noise made it hard to relax, undermining the hotel’s claim of offering serenity. Reception was unresponsive to calls, forcing me to go down in person just to be heard, which felt more like an inconvenience than a service. Breakfast staff seemed disengaged, forgetting basic items like cutlery and coffee orders, which I eventually had to fetch myself from the bar. On a positive note, the porter and cleaning staff were exceptional, offering the only bright spot in an otherwise underwhelming experience.
Mark, 2-night trip

2/10 Poor

This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Sean, 10-night trip

6/10 Good

Hotel is vastly understaffed. Service is lacking but it is friendly
Frank, 1-night trip

2/10 Poor

Your staff work me up at 6:45 for no reason. Lights in room won’t turn off. Terrible choice wish I stayed elsewhere
Quinn, 1-night trip

10/10 Exceptional

If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on resolving things quickly and immediatelly. I will definitely stay there again.
Daniel, 5-night trip

6/10 Good

I arranged an airport pick-up with the hotel and nobody came to pick me up. I ended up taking the airport taxi. I pointed it out to the receptionist during check-in and the person did not seem to care. No apology. That was a really bad first impression. The room was average and definitely not a 5 star hotel. There were three elevators but it took forever to get on one, either they were just really slow or had electrical and mechanical problems.
Ferdinand, 1-night trip

6/10 Good

A little too greedy

Very nice hotel. Great location with rooms overlooking the national park. But! The pool was out of order the whole week. No compensation offered. They will take your money if they can: - We arrived early. The room was ready, but they wanted 50 USD for an early check in. We declined, but I later realized that due to my OTA status this should be complimentary, but they obviously didn't want to honor that. - Overpriced food and drinks in the restaurant. - On the morning of departure we initially had some problems getting an Uber at first. I asked the concierge to call a taxi, which he declined! Instead we could use the "hotel taxi" to the airport for nothing less than 65 USD. Or take our chances with Uber or whatever. Which we did and ended up paying 8 USD (1020 KES) for an Uber (which included a nice tip). Shame on you Emara Ole-Sereni for trying to take advantage of people in a stressed situation!
Kasper, 5-night trip

10/10 Exceptional

Great location. cannot fault the service here. Had a great time.
Nethra, 3-night trip

2/10 Poor

Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Sau man, 1-night trip

10/10 Exceptional

Amazing hotel, friendly staff and professional service
CLEOPHAS, 3-night trip

10/10 Exceptional

I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
John, 4-night trip

8/10 Very good

The place was what I expected!
Daniel, 1-night trip

10/10 Exceptional

The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
Esther, 2-night trip