I reserved accessible room and apparently I reserved for hearing impaired rather than for physically impaired. Based on a conversation with a front desk employee regarding my specific requests they knew I reserved wrong type room for my needs. Absolutely no one said anything to me by message, phone call or at check in. I had a physically challenged 85 year old with me and asked for minimal walk from elevator and room was at end almost of a long hallway, I asked for bench seat for the TUB and got shower only room. I just think more of an effort could be made to help a customer. It’s like they want to punish you for reserving through a third party. I think Conrad Hilton would agree.
Otherwise it’s a really nice property.
KINI
KINI,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
In town for a wedding
The hotel room was spacious and comfortable. Closet was a walk-in with hanging space on one side and drawers and shelves on the other. First I have ever seen! Large luxury shower in the spacious bathroom.
Only complaint was the cost of drinks and food at the restaurant. A margarita and beer was almost $50! Nice large size lobby and gathering areas, not used much due to the high costs of drinks and food.
Plenty of parking and very clean. Front desk staff were friendly and helpful!
Choose this hotel, but eat somewhere else.
Margaret
Margaret,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
My boyfriend and I were
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Nice clean stay
Clean, friendly staff.
Ashley
Ashley,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
Raymond
Raymond,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Christine
Christine,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Kini
Kini,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Luxurious
Marian Sue
Marian Sue,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Loved the live music the bar. Room was very clean. Staff was friendly and happy to provide dining recommendations. I would stay here again.
However, I do wish our room was cleaned everyday. It was cleaned every other day. If this is the case, the cleaning staff should at least bring fresh towels daily.
Jennifer
Jennifer,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Jonny
Jonny,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Very nice place and I would stay again
Daniel
Daniel,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 9 日
Everyone we came in contact with was wonderful the property was clean the room was spacious and nice pet friendly but the store was very over priced almost $20 for 2 bottles of water 2 cokes a Reese's and a bag of Doritos so a little more than we are use to spending at a convenience store over all will stay again and you should too