I’ve never had a bad experience here until my most recent visit.
The floor was so sticky, my shoes were sticking to it. The shower head didn’t work, and none of the outlets were working. The elevator was disgusting with crumbs, and broken mints. There were Cheeto crumbs outside the elevator door for the entirety of the 1 night visit I was there. The staff were so friendly though! I’m hoping it was just the room I was in, but it was not a great visit this time.
Kirsten
Kirsten,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 2 日
It took 20 minutes for them to find my room, then once in the room it had not been cleaned to bed was not changed and dirty towels all over
Gilles
Gilles,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 2 日
There was stains on the shower curtain and the floor was dirty. We used the pool, there was towels all over. The beds were uncomfortable. I was hoping to check in early around 2pm and was told there was a $125 early check in fee so i waited. I felt uncomfortable around the male staff
Selina
Selina,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 30 日
DO NOT BOOK HERE. Key cards almost never worked. People would let each other in knowing this, so not difficult for anyone to sneak in. I wish the shower looked like the picture; shower was old and moldy. Furniture was ripped and water damaged. Workout room had stained smelly carpet. The breakfast, pool and front lobby were pleasant, but otherwise a gross, dark and dreary experience. Although we paid for 2 nights, it wasn't worth staying the 2nd night. Front desk man promised a 10% refund for our dissatisfaction and now denies it. Do yourself a favor and BOOK ELSEWHERE.
Tim
Tim,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 28 日
No shampoo in room, not enough shower pressure to wash soap off body, water did not get hot, shower curtain was dirty amongst other things. Attempted to contact front desk and no one would answer. Not worth trying to save a few dollars.
Missy
Missy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 21 日
This was by far the nastiest place I have ever been. Spider in the bed, pet hair and human hair in the bed, stains on all the bedding, tables all covered with pet hair and crumbs, dirty bathroom and towels from the previous people who stayed there, floors were filthy. Overall just awful. We even checked another room and it was the same. They ended up refunding us. We had to go find another hotel.
Jessi
Jessi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Lora
Lora,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
Front desk was slow, unattentive and uncaring. Requested ground floor ,near exit. Was given 2nd floor, middle of the hall. No refrigerator and the towels were obviously dirty. Pool was gross and hot tub did not work. Had to wait for coffee at 7:30 am and the milk was sour. No syrup for waffles and butter was frozen.
joann
joann,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
We did not stay at the hotel, I asked for my money back. They put us in a deserted wing of the hotel. It looks like people live there in the hotel. Room was very sketchy and the screens were hanging half off the windows. We felt nervous to stay here. The manager said he would refund our money back on to the credit card we used to pay at the property. The pictures they show you are not what you see when you get there. Again, I did not stay at this property. Sorry
Charlotte
Charlotte,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 9 日
Adrian
Adrian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Jian
Jian,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 6 日
Roy
Roy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 5 日
Area is beautiful but hotel needs updating
Staff were nice but the hotel is showing its age and needs updating. Walls in the room were noticeably patched and carpet and furnishings were very worn. Window screens had large holes. We booked for 3 people but only 2 sets of towels were provided and no floor mat so we used a hand towel on the floor and my husband and I shared towels. The area was nice though and near a beautiful river walk across from the temple.
Jamie
Jamie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
At least the bed was comfy.
Our 1st room was not clean as I would have preferred it, so we were given a different room.
That one had issues as well, but we just lived with it.
Bed was very comfortable and we had a good sleep.
Angela
Angela,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 2 日
No one was at the counter for check in. We arrived at 9p and waited 15 min before some one helped us and then we had to wait to even get a clean room. Room looked dingy and bed sheets looked unclean, floor was dirty and there was only one trash can in the whole room. The iron board was broken, the shower knob was so hard to turn to hot shower. Anyone with arthritis would never be able to turn the shower on. Breakfast was okay. Overall it was just a place to lay our heads for one night it will probably not be back.
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Everything was great from the personnel to staying in the room
Larry
Larry,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 28 日
Not Guest Ready
This hotel is under renovation and not ready for guests. The floors were sticky. There was no soap or bath mats. Some rooms didn’t have fridge. Laundry room was very dirty. Ice machines were not working. Despite remodel, shower had not been updated. New bed was comfortable.
Craig
Craig,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 25 日
Sasinan
Sasinan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 25 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
chad
chad,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
No towels
I asked three different times to get fresh towels. Finally I was brought 4 large towels no bath mat, no wash rags or hand towels. When I asked why they said they had a full hotel. Maybe they should buy more towels.