可以免费取消我在Tortuga Lodge的预订并获得全额退款吗？

是的，Tortuga Lodge在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

Tortuga Lodge有游泳池吗？

是的，有室外游泳池。住客可以在 08:00 至 19:00 期间使用游泳池。

Tortuga Lodge是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

Tortuga Lodge是否有停车场？

很抱歉，Tortuga Lodge没有停车场。

何时可在Tortuga Lodge办理入住和退房？

开始办理入住：14:00；停止办理入住：22:30。退房时间为 11:00。延迟退房需要支付 USD 100 的费用（视客房供应情况而定）。提供无接触办理入住和无接触办理退房服务。

在Tortuga Lodge及其附近有什么游览观光项目？

现场活动包括摩托艇和徒步/自行车路线，您可以畅享其中。现场娱乐活动包括生态旅游。尽情享受 SPA 水疗，然后到室外泳池游泳。Tortuga Lodge也拥有SPA 服务和野餐区，以及花园。

Tortuga Lodge店内或附近是否有餐厅？

是的，The Green Turtle提供室外就餐、无国界融合菜和花园景观。

Tortuga Lodge周边区域环境如何？

Tortuga Lodge位于在水滨，仅需 5 分钟步行可至科罗拉多沼泽区国家野生动物保护区，6 分钟步行可至加拿大热带教育与雨林保护组织。

科罗拉多Tortuga Lodge住宿优惠| Hotels.com 好订网

10/10 绝佳

2025 年 5 月 18 日

Tortuga Lodge was an amazing stay. The staff was incredibly friendly. The tours available were fun, informative, and worth it! The staff was very helpful in helping us schedule our tours. Definitely recommend. A quick note. Transportation by boat is very difficult after hours. While the staff was able to connect us with a private transfer, it took alot of communication.

Jason Christian，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 4 日

10/10 Punkten würde ich geben - falls ich könnte. Das Personal, das Essen, die Umgebung, die Aktivitäten- alles perfekt. Würde sofort wieder kommen. Pura Vids

Alexandra，2 晚行程

Ebookers真实住客点评

10/10 绝佳

2025 年 3 月 2 日

2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 16 日

Staff was outstanding. Beverage/Food quality was great but very pricey.

Malcolm，4 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 6 日

Beautiful place, AMAZING food (gourmet! Fresh!) super friendly staff! Beautiful nature! We saw times of animals- crocodiles, birds, monkeys, even a couple of tayras! Unfortunately it was raining a lot but other than that, really nice place!

valerie，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 10 日

Beautiful property with amazing, large rooms. Great patio with chairs and a swing bed. Large bathroom with a great shower, water pressure and hot water! Property was amazing with lots of trails and animals. Only downside was the transportation option offered by the lodge itself was very limited - they should offer more boat transfers from the mainland. And install blackout curtains in the rooms - made it impossible to nap in the afternoons!

Maneera，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 19 日

Incredible stay. Very comfortable rooms with good AC, nice and quiet. Food was amazing for a remote lodge. Staff all very friendly and personable. Tours were fun.

2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 4 日

Lindo hotel, tranquilo, los tours que ofrecen son muy buenos, personal muy amable, sobretodo en restaurante, disfrutamos mucho nuestra estancia.

Perla，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 27 日

Tortuga lodge was incredible if you like seeing Iguanas walking around, howler monkeys in the trees sharing their breakfast with their babies, and Toucans and Macaws flying overhead. Zulay at reception was fantastic! She always had a smile on her face and was so incredibly helpful while solving some problems for us. Enrique and all of the wait/bar/restaurant staff were thoughtful enough to remember our names.Amazing service and amazing resort. We highly recommend the night tour on the property if you like creepy crawly critters. Just an amazing experience for our family.

Michael，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 18 日

Edith，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 11 月 12 日

Loved it!

Scot，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 3 日

Had a wonderful time at this property. Kind staff, clean room and great amenities. Food is delicious as well.

2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 10 月 30 日

2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 10 月 29 日

Beautiful grounds with private trail. Room has good amenities and food choices/service was excellent. It’s 10min boat ride to town so it’s a bit inconvenient (trade off is super quiet hotel) and gets costly for taxi boat ($8pp one way). There was construction above our room (#15) so we couldn’t take a nap or sleep in! Otherwise it’s a superb hotel and we would absolutely come back!

Man Wah，2 晚行程

Orbitz真实住客点评

10/10 绝佳

2024 年 10 月 25 日

Beautiful hotel, fantastic service, great dining, excellent quiet location!

Joachim，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 5 日

Tom，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 9 月 24 日

Fabulous!

This lodge is hands down one of the best places I’ve ever stayed in all my years of travel. From the moment I arrived, the staff was friendly and incredibly helpful. The pickup from the small airport was seamless and really eased the anxiety of arriving in a new, unfamiliar place. The pool was a highlight, with a perfect temperature and a unique design that overlooks the water—truly stunning. My room had tasteful, colorful decor and featured some fun outdoor furniture, giving it a lively, tropical vibe. It was also impeccably clean, which can be challenging in a tropical environment, but the staff does an excellent job maintaining it. Another thoughtful touch was the umbrellas provided in each room, a lifesaver in a place where it rains so often. Fun benefit - the sound of howler monkeys in the mornings made the experience quite special. The room was also incredibly quiet, ensuring I had great sleep each night. Getting into town was super easy with the water taxi service. All in all, I had an amazing stay and would highly recommend this place to anyone!

Serena，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 9 月 20 日

Fantastic cozy hotel next to the jungle. You can see beautiful animals wandering the grounds, and csn go on a wonderful small hike right next to the hotel. The restaurant is also excellent (loved the ceviche and bisque) and the rooms comfy and with air conditioning.

Maxime，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 9 月 18 日

Excellent hotel with great staff. We stayed 3 nights and enjoyed the hotel and also the tours they provide. Good food as well...recomended

Melania，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 26 日

Xiaowen，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 8 月 22 日

Excelente atención, comida deliciosa. El mejor hotel de la zona.

Raul Emiliano，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 15 日

Gina，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 8 月 9 日

Pura Vida!

Hotel genial, experiencia muy buena. Los niños lo han disfrutado mucho y el staff ha sido muy cariñoso y atento con todos. Pura vida!

Rafael，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 24 日

High end service

Very good hotel. Very good service in general, even going there and coming back was a good experience. Good food at readonable prices. Only bad thing is that tours at the hotel are crazy expensive.

Henrik，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2024 年 7 月 19 日

The hotel was nice and beautiful, the staff was lovely and always wanting to help. However I cannot give the maximum rates for the following reasons : when spending this amount for an hotel room I expect all details to be looked after, for a perfect and personnalized experience. This was not the case: the lights were not functionning properly when we got the room and we had to ask for the maintenance to fix them. They only fixed half of it and we decided not to complain for the second problem (the lights in the bathroom were not correctly functionning) : in a 5 star hotel you should not need to ask for theses details to be taken care of. We also had to call for the mosquito shades that would not close properly when entering the room. Boats belonging to the hotel were moored right under our windows : they would make noise everytime waves were created by passing boats = 50 times per day/night. They could also improve the hospitality with simple services such as : Tortuger is among the places in the world with the most rain falls. Once wet your cloth won't dry anymore. There is nothing to help you hang your clothes in the room or in the hotel. The only alternative is the paying laundry service. Finally when checking out no one came to carry our luggages from the room to the dock. We still had a great time but I would not spend such an amount for this quality in the future.

Stephan，3 晚浪漫旅行

Ebookers真实住客点评

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常见问题

可以免费取消我在Tortuga Lodge的预订并获得全额退款吗？

Tortuga Lodge有游泳池吗？

Tortuga Lodge是否允许携带宠物入住？