The woman who checked us in was pleasant and was very helpful. She was quick to provide us with extra bedding for the pull out sofa, let us know about breakfast, etc. Overall, this wasn’t the worst hotel we’ve stayed at. Saw lots of photos of what appeared to be updated rooms but that is not what we ended up in, which wasn’t a big deal overall. Some of the kids had to sleep on the pull out sofa which was very outdated and didn’t look like it had been wiped down in a very long time. I scrubbed it the best I could before they made the bed but then realized the mattress was practically flat and the bed would not stay down all the way like it should. The sink appeared to have some kind of questionable build up inside of it too. Mattresses on the queen beds weren’t the worst but definitely wouldn’t have been able to sleep on them multiple nights. Breakfast was decent, other than the person in charge of it rearranging pastry items (bagels, bread, etc) with her bare hands. Wish there was more than one waffle maker since it took so long for us to make them with the small kitchen area being full. Bright side: there was hot water, clean linens/towels, and the AC worked great. Again, not the worst experience but also not the greatest.