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The Palace Hotel Kota Kinabalu

4.0 star property
Hotel with outdoor pool, near Imago Shopping Mall

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Photo gallery for The Palace Hotel Kota Kinabalu

Lobby lounge
Breakfast, lunch and dinner served
Exterior
Outdoor wedding area
Lobby sitting area
Downtown Kota Kinabalu is where you'll find The Palace Hotel, with its refreshing poolside bar and inviting garden. Guests love unwinding at the sauna or steam room, and appreciate the convenience of dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Free parking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room(No Window)

1 bedroom, minibar, in-room safe, desk

Standard Room(No Window)

  • Sleeps 2

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Palace Suite

1 bedroom, minibar, in-room safe, desk

Palace Suite

  • Sleeps 2

View all photos for Palace Suite

Palace Suite | 1 bedroom, minibar, in-room safe, desk

Palace Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Hilton Kota Kinabalu
  • Pool
  • Airport transfer
  • Parking available
  • Internet access
9.2 out of 10, Wonderful, 974 reviews
The price is CNY582
CNY646 total
includes taxes & fees
Nov 30 - Dec 1
Hilton Kota Kinabalu
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About the neighborhood

Map
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100

What's nearby

  • Kompleks Karamunsing - 5 min walk - 0.4 km
  • Kompleks Asia City - 5 min walk - 0.4 km
  • Imago Shopping Mall - 8 min walk - 0.7 km
  • Centre Point - 8 min walk - 0.7 km
  • Kota Kinabalu Esplanade - 9 min walk - 0.8 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive
  • Tanjung Aru Station - 5 min drive
  • Putatan Station - 18 min drive
  • Kawang Station - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪KFC - ‬4 min walk
  • ‪Nasi Ayam Singapore - ‬3 min walk
  • ‪Recipes House - ‬3 min walk
  • ‪ZUS Coffee - ‬2 min walk

About this property

The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu puts you just a 5-minute drive from Imago Shopping Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Tangerine Restaurant, which serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking (MYR 40 per night)
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • 2 bathrooms
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tangerine Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 20 for children
  • Early check-in can be arranged for an extra charge of MYR 150 (subject to availability)

Parking

  • Extended parking costs MYR 40 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does The Palace Hotel Kota Kinabalu offer free cancellation for a full refund?

Yes, The Palace Hotel Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Palace Hotel Kota Kinabalu?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace Hotel Kota Kinabalu?

Sorry, pets aren't allowed.

Is parking offered on site at The Palace Hotel Kota Kinabalu?

Yes, there's free self parking.

What are the check-in and check-out times at The Palace Hotel Kota Kinabalu?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of MYR 150 for early check-in (subject to availability). Check-out time is noon.

What is there to do at The Palace Hotel Kota Kinabalu and nearby?

The Palace Hotel Kota Kinabalu has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near The Palace Hotel Kota Kinabalu?

Yes, there's an onsite restaurant, Tangerine Restaurant.

What's the area around The Palace Hotel Kota Kinabalu like?

The Palace Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a short 17-minute walk from Imago Shopping Mall and 7 minutes' walk from Kompleks Asia City.

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Reviews

The Palace Hotel Kota Kinabalu Reviews

7.8

Good

7.8

Cleanliness

6.8

Location

8.2

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff

Reviews

10/10 Exceptional

Great place to stay in Kota Kinabalu

Great place to stay with nice pool and good breakfast. Bell sound of the elevator in the hall close to our room was the only thing up for improvement.
Wouter, 1-night trip

10/10 Exceptional

Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.

10/10 Exceptional

Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Mark, 4-night trip

10/10 Exceptional

Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!

10/10 Exceptional

Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
James, 1-night trip

10/10 Exceptional

Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
James, 2-night trip

10/10 Exceptional

Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Muhamad Firdaus bin, 2-night trip

10/10 Exceptional

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️

6/10 Good

Trots att vi kom 14:30, alltså 30 min efter incheckningen så var vårat rum inte färdigt. Rummet var stort och sängen skön. Netflix på tvn är ett stort plus. Gymmet var också okej. Saknade dock av. Löpbandet var dock inte plant. Poolen var avstängd Annars ett fint hotell Okej frukost
Madeleine, 2-night trip

10/10 Exceptional

Recomendable

Hotel bastante nuevo, no muy lejos del centro. Personal muy agradable. Zumo del desayuno muy aguado. Bonita piscina.
Armando, 2-night trip

6/10 Good

如果保留接駁巴士更加方便
Chun Wai, 4-night trip

6/10 Good

the breakfast is not enough for us... and didn't have much choice...
2-night trip

10/10 Exceptional

Pleasant.

Favourite hotel while in KK. Spacious room, variety choices of breakfast, friendly hotel staffs..
2-night trip

8/10 Very good

水はけが少し悪いです…
3-night trip

8/10 Very good

OK except the breakfast spread was limited
1-night trip

6/10 Good

This hotel is for Chinese tourists. 99 percents of the guest were Chinese. The breakfast buffet was good and the gym is decent.
Robert Duncan, 2-night trip

10/10 Exceptional

物超所值

這是第二次入住 飯店鬧中取靜 乾淨舒適 泳池棒 因房型有含早餐但提早退房需凌晨趕飛機還是有備餐盒給我們 粉貼心
Yueh Chen, 1-night trip

8/10 Very good

Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Niran, 2-night trip

6/10 Good

Very Convenient location but old hotel.
2-night trip

2/10 Poor

숙박장소에 개의치않는 여행 동행자가 우겨서 예약을 하긴 했지만 진짜 최악의 방 일단 제가 숙박한 방은 지하였는데 에어컨을 완전 추울 정도로 틀지 않으면 냄새 때문에 잠을 잘 수가 없었구요. 공사를 하는지 아침에는 소음때문에 자동 기상했어요 방에서는 와이파이 터지지도 않고 심지어 캐리어 쌀때 큰 바퀴벌레가 나왔는데 늦게 여자직원 두명이 빗자루와 쓰레받이 들고 와서 제 가방과 짐 발로 차면서 웃으면서 잡은 후에 미안하다는 말도 없이 나갔습니다. 체크아웃하는 날 캐리어와 백팩을 맡겼는데 직원 실수로 바닥에 내동댕이... 아무도 떨어진 가방을 줍거나 캐리어를 세울 생각을 안해서 제가 화가 나서 쳐다보니 역시 미안하다는 말도 없이 괜찮다고 하더군요 뭐가 괜찮다는건지.... 코타키나발루에 호텔은 저렴하니 첫날 늦게 도착하셔도 괜찮은 호텔로 가세요 ㅜㅜ
KINAM, 2-night trip

10/10 Exceptional

Love the Christmas decorations
1-night trip

10/10 Exceptional

The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Dmaz, 1-night trip

10/10 Exceptional

酒店比较舊,保養得好價格平,但設施齊全,员工服务挺好。 自助餐選擇种類好多,食品質数OK, 以此價格实际上有点超值,合适—家大细去玩。
4-night trip

8/10 Very good

All is better and good
1-night trip

8/10 Very good

묵었던 방이 옆방과 벽사이에 서로 오고갈 수있는 문이 있었다. 지금은 잠겨있었는데 옆방에서 나는 모든 소리,심지어는 코고는 소리 등, 때문에 숙면에 매우 방해되었다. 빠른 조치가 필요해보인다. 그외는 서비스, 직원친절도,청결도,위치 모두만족한다.
YOUNGCHUL, 6-night trip