See all properties

AC Hotel Ciutat de Palma by Marriott

4.0 star property
Hotel with restaurant, near Port of Palma de Mallorca

Choose dates to view prices

Photo gallery for AC Hotel Ciutat de Palma by Marriott

Relax in our inviting outdoor seating area, featuring comfortable tables and chairs amidst lush greenery.
Hotel AC Ciutat de Palma features a modern glass facade with a prominent entrance and illuminated signage.
Relax in the AC Lounge, surrounded by lush greenery and a selection of refreshing drinks.
Relax in a stylish space with a neutral-toned sofa, coffee table, and armchair.
Conference room with a large table and six chairs, offering a view of a multi-story building and tree-lined street.
Located near the stunning Cathedral of Santa Maria of Palma, AC Hotel Ciutat de Palma by Marriott offers an upscale retreat. Explore the beautiful garden, visit the library or enjoy a drink at the bar with previous guests who have praised its helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Living room
  • Premium TV channels
  • Garden
The current price is CNY1,655
CNY1,876 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Relax in a stylish room with a large bed, flat-screen TV, and convenient coffee maker.

Standard Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Relax in comfort with a large bed, a cozy seating area, and a bright atmosphere.

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, round table, and wall-mounted light fixture.

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Relax in a spacious room with a large bed, side table, and dining area.

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Relax in a stylish room with a comfortable bed, bench, and sliding door.

Standard Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Terrace/patio

HM Jaime III Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
The price is CNY1,483
CNY1,686 total
includes taxes & fees
Aug 19 - Aug 20
HM Jaime III Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014

What's nearby

  • Cathedral of Santa Maria of Palma - 17 min walk - 1.5 km
  • Plaza Espana - 4 min drive - 1.8 km
  • Bellver Castle - 4 min drive - 2.5 km
  • Port of Palma de Mallorca - 5 min drive - 2.9 km
  • Cala Mayor Beach - 5 min drive - 3.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 19 min drive
  • Marratxi Pont d Inca Station - 9 min drive
  • Marratxi Poligon Station - 11 min drive
  • Marratxi Station - 13 min drive
  • Intermodal Station - 26 min walk

Restaurants

  • ‪Shamrock Palma - ‬3 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪Bar Cabrera - ‬3 min walk
  • ‪Hogan's - ‬2 min walk
  • ‪Vandal Palma - ‬3 min walk

About this property

AC Hotel Ciutat de Palma by Marriott

At AC Hotel Ciutat de Palma by Marriott, you'll be just a 5-minute drive from Plaza Espana and Porto Pi Centro Comercial. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.

Languages

English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 84 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 28 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
ROOM

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

AC LOUNGE - This delicatessen specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18.7 per person

Children & extra beds

  • Rollaway beds are available for EUR 30 per night

Parking

  • Self parking costs EUR 28 per day

Policies

This property uses solar energy.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca
HELP_OUTLINE

Frequently asked questions

Does AC Hotel Ciutat de Palma by Marriott offer free cancellation for a full refund?

Yes, AC Hotel Ciutat de Palma by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at AC Hotel Ciutat de Palma by Marriott?

Sorry, pets aren't allowed.

Is parking offered on site at AC Hotel Ciutat de Palma by Marriott?

Yes. Self parking costs EUR 28 per day. Parking spots may be limited.

What are the check-in and check-out times at AC Hotel Ciutat de Palma by Marriott?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at AC Hotel Ciutat de Palma by Marriott?

No, this hotel doesn't have a casino, but Mallorca Casino (4-min drive) is nearby.

What is there to do at AC Hotel Ciutat de Palma by Marriott and nearby?

AC Hotel Ciutat de Palma by Marriott has a fitness center and a garden.

Are there restaurants at or near AC Hotel Ciutat de Palma by Marriott?

Yes, there's an onsite restaurant that offers Spanish cuisine.

What's the area around AC Hotel Ciutat de Palma by Marriott like?

AC Hotel Ciutat de Palma by Marriott is in Santa Catalina, a short 18-minute walk from Cathedral of Santa Maria of Palma and 4 minutes' walk from Paseo Maritimo.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

AC Hotel Ciutat de Palma by Marriott Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Port
Towns
Cathedrals
Restaurant
Breakfast
Food
Beach

What guests liked

  • Breakfast was excellent with a great variety of options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Erika, 5-night trip

10/10 Excellent

Gorgeous hotel, very nice employees.
Claudia, 2-night trip

10/10 Excellent

Beautiful room, nice location
Caroline, 1-night trip

10/10 Excellent

Great hotel. Awesome location. Amazing breakfast.
Gary, 2-night trip

10/10 Excellent

Usuel stop in this efficient hotel!

Excellent team, excellent service!
GABRIEL, 4-night trip

8/10 Good

Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Judith, 1-night trip

10/10 Excellent

Great hotel, great location, friendly staff and great value.
Peter, 3-night trip

2/10 Terrible

I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night. The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot.
Samara, 3-night trip

10/10 Excellent

Great location and friendly helpful staff
Leslie, 4-night trip

8/10 Good

The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Alexandra, 4-night trip

8/10 Good

Z
Viktor, 1-night trip

8/10 Good

Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
Nigel, 3-night trip

10/10 Excellent

Wonderful stay

Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Peter, 3-night trip

10/10 Excellent

Liked the staff I met , the modern vibe and location to port and town
CATHERINE, 2-night trip

10/10 Excellent

Great hotel and near the train and metro station! Clean and great rooms!
Fais, 4-night trip

10/10 Excellent

Great room great staff

The hotel staff are fantastic.
Gary, 4-night trip

6/10 Okay

Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Maria, 3-night trip

10/10 Excellent

Night in Palma

Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Linda, 1-night trip

8/10 Good

Hotel is good, close to the centre, and clean. Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
4-night trip

10/10 Excellent

Brilliant Stay

Great service , Wonderful room with amazing shower,Very clean hotel .Staff Brilliant. Fantastic breakfast with lots to choice from. Will return again.
Adrian, 3-night trip

8/10 Good

The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
nivia, 4-night trip

2/10 Terrible

**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Farah, 4-night trip

6/10 Okay

Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Alice, 2-night trip

10/10 Excellent

Jason, 2-night trip

6/10 Okay

Im Zimmer ließ sich die Balkontür nicht schließen, egal in welcher Griffstellung.Merkrürdig finde ich es auch das ich auf den Toiletten keine Toiletten befinden.Hygenebeutel auf dem Zimmer nur nach Aufforderung nachgefüllt wurden Zimmer nur
Jürgen, 5-night trip