Best Western Ontario Mills Mall

2.5 star property
Pet-friendly hotel with outdoor pool, connected to a shopping center, near Ontario Mills Shopping Mall

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Photo gallery for Best Western Ontario Mills Mall

Lobby
Property amenity
Lobby
Premium bedding, down comforters, pillowtop beds, desk
Exterior
Located close to Ontario Mills Shopping Mall and Toyota Arena, Best Western Ontario Mills Mall offers a welcoming retreat with full breakfast, an outdoor pool, spa tub, shopping on site and dry cleaning/laundry services. Connect to in-room WiFi or unwind at the manager's reception; guests rave about the breakfast and helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Gym
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Weekly housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • 24-hour business center
  • 24-hour front desk
  • Lobby fireplace
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The current price is CNY838
CNY965 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • iFLY Indoor Skydiving - Ontario - 5 min walk - 0.5 km
  • Villaggio Nail Spa - 12 min walk - 1.0 km
  • Toyota Arena - 15 min walk - 1.3 km
  • Scandia Amusement Park - 2 min drive - 3.4 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 32 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 39 min drive
  • Upland Station - 8 min drive
  • Rancho Cucamonga Station - 8 min drive
  • East Ontario Station - 10 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Dave's Hot Chicken - ‬8 min walk

About this property

Best Western Ontario Mills Mall

Best Western Ontario Mills Mall offers a fantastic location, putting you just a 5-minute walk from Ontario Mills Shopping Mall. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Discount at nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (797 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Hot tub
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

Is there a pool at Best Western Ontario Mills Mall?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Ontario Mills Mall?

Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Best Western Ontario Mills Mall?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Ontario Mills Mall?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 30 (subject to availability).

What is there to do at Best Western Ontario Mills Mall and nearby?

Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Best Western Ontario Mills Mall also has a fitness center.

What's the area around Best Western Ontario Mills Mall like?

Best Western Ontario Mills Mall is in Arena District, a short 6-minute drive from Los Angeles - Ontario Intl. Airport (ONT) and 5 minutes' walk from Ontario Mills Shopping Mall. Travelers say the area is walkable and good for shopping.

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Reviews

Best Western Ontario Mills Mall Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently good and a welcome start to the day. (25 reviews)
  • The pool area was clean, secluded, and inviting, with both pool and Jacuzzi being very clean and enjoyable. (7 reviews)
  • The spa and pool area was great, providing a relaxing and quiet atmosphere. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Restaurant
Parking
Bathroom
Airport
Breakfast

Reviews

8/10 Very good

This is generally my go-to property when visiting town. Rooms are comfortable and clean.
Nick, 2-night trip

8/10 Very good

Clean, friendly staff, great breakfast, ongoing coffee and water, nice workout room, excellent oool and jacuzzi. Will stay again.
Wendy, 1-night trip

10/10 Exceptional

My stay was extremely relaxing. Check-in was a breeze and all staff were very friendly and helpful. The room was clean and spacious.
Nicole, 2-night trip

10/10 Exceptional

Great location and great rooms and service
Bassam, 1-night trip

10/10 Exceptional

Great stay
Carmen, 1-night trip

8/10 Very good

Mostly a good experience. There was a sticky spot on the carpet in the room and there were clothes behind one of the chairs. Both of these give you a bit of an "ick" factor. It made us wonder just how thorough the cleaning crew works on actually cleaning the rooms.
Robert, 1-night trip

8/10 Very good

Breakfast and location were great, bed was comfortable. Large room.
Courtney, 1-night trip

10/10 Exceptional

Nice!
Antonio, 1-night trip

10/10 Exceptional

The room has lots of space
Marisela, 1-night trip

10/10 Exceptional

Very nice place. Very convenient for shopping at Ontario Mills Mall. Good breakfast
Patricia, 2-night trip

10/10 Exceptional

Awesome sleep!
Alex, 1-night trip

10/10 Exceptional

Brittany Tate was the Best she was helpful and so nice and she went over and beyond and I had a long day at work and stressed she made it all right and thank you Brittany
Eva, 1-night trip

10/10 Exceptional

Incredible experience!!

Excellent service!!! Very comfortable bed and nice room.
Arturo, 1-night trip

6/10 Good

Don't bother

Do not go here if you expect to sleep. I finally called the front desk to do something about the room next door about 235am. The tv had been on all night and the later it got, the louder it was. Slept late since we couldn't get to sleep and missed breakfast.
1-night trip

10/10 Exceptional

Older hotel very clean but definitely older. Service was great at the desk
Rebecca, 1-night trip

8/10 Very good

The hotel was adjacent, the Ontario Mills, which made it nice for dining options
Scott, 1-night trip

10/10 Exceptional

Nice place
Thomas, 2-night trip

10/10 Exceptional

Clean and great breakfast
Alejandro, 1-night trip

10/10 Exceptional

Nice hotel right next to the Ontario mills mall.
Angel, 1-night trip

8/10 Very good

Lack of choices for breakfast
Carlos, 1-night trip

6/10 Good

Check-in was fast and easy, and the front desk attendant was friendly, which made a good first impression. The room was nice and spacious, the bed was very comfortable, and the AC worked really well — perfect after a long day. I also loved that they have coffee available all day in the lobby — such a nice touch. However, I had a credit for drinks and snacks that I didn’t get to use. When I asked about it the next morning, I was told that I could only get the voucher at check-in, but the front desk attendant never mentioned it when I arrived. That was disappointing and felt like a missed perk. Breakfast was okay — nothing fancy, but enough to get you started for the day. They had a waffle maker, juices, cheese omelettes, sausage links, potatoes, plus a cereal and yogurt station. The only downside was that the potatoes were a bit undercooked & there was no option of eggs with no cheese. Overall, it was a decent stay with comfortable accommodations and friendly service, but the lack of communication about the voucher was frustrating.
Malesa, 1-night trip

10/10 Exceptional

Just a perfect little oasis
Mike, 1-night trip

8/10 Very good

The property is old and is need of an update: carpeting, electricity that reflexes the needs of modern technology, and lighting.
Timothy, 2-night trip

10/10 Exceptional

the compliment breakfast is awesome
Michelle, 2-night trip

8/10 Very good

They had very good breakfast and the lady tha was making the breakfast was very kind and was making sure everything was cleaned and stuck up
Maria, 1-night trip