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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property
Suburban hotel with 2 restaurants, near Kōena Spa

Choose dates to view prices

Located near Ottawa Hospital Civic Campus, Château Cartier Hotel & Resort, Ascend Hotel Collection offers a serene retreat with 18 holes of golf and a driving range. Indulge in spa treatments at Koena Spa or enjoy golf course views from the restaurant. With free WiFi, a coffee shop/cafe, and multilingual staff on hand to help make your stay seamless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY675
CNY803 total
includes taxes & fees
Apr 19 - Apr 20

Why we love this property

Spa haven
Treatments from facials to hot stone massages await at this full-service spa. A 24-hour gym and deep soaking bathtubs complete the wellness experience.
Dine in style
This hotel tempts taste buds with American cuisine at the restaurant. A cafe, bar, and full breakfast options round out the culinary experience.
Sleep sanctuary
Deep soaking bathtubs await in every guestroom of this luxury hotel. The perfect way to unwind after a day of exploration and adventure.

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(40 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(23 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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8.8 out of 10, Excellent, 1,865 reviews
The price is CNY606
CNY722 total
includes taxes & fees
Apr 6 - Apr 7
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About the neighborhood

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3

What's nearby

  • Kōena Spa - 1 min walk - 0.0 km
  • Casino du Lac Leamy - 12 min drive - 7.3 km
  • Parliament Hill - 13 min drive - 7.8 km
  • Byward Market Square - 14 min drive - 8.5 km
  • University of Ottawa - 15 min drive - 8.5 km

Getting around

  • Ottawa International Airport (YOW) - 27 min drive
  • Ottawa Station - 21 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 21 min drive
  • Ottawa Fallowfield Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Chateau Cartier Hotel & Resort, an Ascend Collection Resort features a golf course and puts you just steps from Kōena Spa. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body treatments, and Kato Fusion, one of 2 restaurants, serves Japanese cuisine. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Golf lessons
  • Golfing
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (17997 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Piano
  • 24-hour fitness center
  • Golf course on site
  • Golf driving range on site
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Kato Fusion - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar.
Lounge Onō - This bistro overlooks the golf course and specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 517613, 2026-08-31

Also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort offer free cancellation for a full refund?

Yes, Chateau Cartier Hotel & Resort, an Ascend Collection Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-in start time: 4 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (10-min drive) and Rideau Carleton Raceway (25-min drive) are both nearby.

What is there to do at Chateau Cartier Hotel & Resort, an Ascend Collection Resort and nearby?

Tee off at the onsite golf course. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour fitness center. Chateau Cartier Hotel & Resort, an Ascend Collection Resort also has spa services.

Are there restaurants at or near Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine and golf course views.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Chateau Cartier Hotel & Resort, an Ascend Collection Resort like?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort is in Aylmer, a short 4-minute walk from Kōena Spa.

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Reviews

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa was relaxing, well-maintained, and offered a great atmosphere with excellent ritual sessions and cocktails. (132 reviews)
  • On-site restaurants offered great food and atmosphere, with some guests praising the dining options and service. (10 reviews)
  • The gym facilities were excellent, well-equipped, and open 24-7. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Spa
Service staff
Bed
Restaurant
Bathroom
Lobby
Shower
Family friendly
Food

Reviews

Verified

10/10 Exceptional

Great location
Stephanie, 1-night trip
Verified

10/10 Exceptional

Wonderful front desk staff when we checked in
dayna, 1-night trip
Verified

10/10 Exceptional

clean spacious beautiful
angela, 1-night trip
Verified

8/10 Very good

Room was great and front desk staff were very welcoming and courteous
dayna, 1-night trip
Verified

10/10 Exceptional

The room was clean and nice. The staff was very nice and helpful. Great hotel.
Louise, 1-night trip
Verified

10/10 Exceptional

Great hotel, great amenities and we had a wonderful time!
Candice, 2-night trip
Verified

10/10 Exceptional

Great location, easy to park, friendly staff, Koena spa was great, large clean comfortable rooms.
Annette, 1-night trip
Verified

10/10 Exceptional

Friendly staff, clean room, and enjoyed my stay.
Marnie, 1-night trip
Verified

10/10 Exceptional

Staff was very courteous and helpful. Hotel, room, restaurants and common spaces were all very clean.
Christina, 1-night trip
Verified

10/10 Exceptional

Staff were very courteous! Amenities were great!
M, 2-night trip
Verified

10/10 Exceptional

The room was amazing and the staff was very helpful
Michael, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel and we loved the spa!
Kyle, 1-night trip
Verified

10/10 Exceptional

Love this place
Eric, 1-night trip
Verified

10/10 Exceptional

Staff were great! Room was very clean and comfortable.
Susan, 2-night trip
Verified

10/10 Exceptional

Spa was excellent Front desk service great Room clean and spacious
Paola, 1-night trip
Verified

10/10 Exceptional

Spa was beautiful. Rooms were clean and modernized.
Vincenza, 2-night trip
Verified

6/10 Good

Room wasn’t so clean, staff was ok. Restaurant (Kato) was amazing and the spa was nice also.
Jason, 1-night trip
Verified

10/10 Exceptional

Love the great service from the front desk and spa. The restaurants are amazing great. The spa 3 out 5
Tanasha, 2-night trip
Verified

10/10 Exceptional

Nice place
James, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with nice rooms and onsite thermal spa.
Katrina, 1-night trip
Verified

10/10 Exceptional

Nice spa and rooms
Arkady, 3-night trip
Verified

10/10 Exceptional

This resort hotel is simply beautiful!
Diane, 2-night trip
Verified

10/10 Exceptional

Good price, free parking , clean rooms , quiet and stilo close to the city
Josee, 1-night trip
Verified

10/10 Exceptional

Great resort and room
Arsalan, 2-night trip
Verified

10/10 Exceptional

We had an easy check in and a very comfortable room for the price. The staff were courteous and friendly. The spa was great! I would stay here again.
Farheen, 2-night trip