Skip to main content

The Waves Tulum

4.0 star property
Tulum hotel with 4 outdoor pools and spa

Choose dates to view prices

Welcome to The Waves Tulum, where modern luxury meets ancient Mayan charm. Indulge in a rejuvenating massage or detox wrap at the onsite spa, then enjoy sun loungers by the poolside bar. With aromatherapy treatments and high-speed WiFi, this upscale hotel is perfect for those seeking relaxation and connection.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 4 outdoor pools and 2 hot tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Cookware, dishware, and utensils
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Penthouse Studio Rooftop Pool

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
  • 81 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Studio With Large Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Studio With Large Balcony

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 62 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio With Private Plunge Pool

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Studio With Private Plunge Pool

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

42-inch Smart TV with digital channels, TV, streaming services

Deluxe One Bedroom Apartment Private plunge Pool

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Penthouse Apartment With Rooftop Pool

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 121 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Large Penthouse Apartment Rooftop Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 143 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Signature Studio Private Plunge Pool

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio With Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Signature Studio With Balcony

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Naala Tulum
  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 631 reviews
Naala Tulum
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760

What's nearby

  • Dos Aguas Park - 10 min walk - 0.9 km
  • Hospital de Tulum - 11 min walk - 1.0 km
  • Holistika Art Walk - 7 min drive - 1.8 km
  • Jaguar Park - 7 min drive - 2.1 km
  • Hunab Lifestyle Center - 7 min drive - 2.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delicia - ‬7 min walk
  • ‪El Agavero - ‬10 min walk
  • ‪Guacamole Club - ‬6 min walk
  • ‪La Consentida - ‬11 min walk
  • ‪Raum Gallery - ‬10 min walk

About this property

The Waves Tulum

The Waves Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 4 outdoor pools, a fitness center, and a sauna. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 98 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Onsite garage
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Pool toys

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 4 outdoor pools
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Wet bar
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Fee & policy details

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 17 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum

Frequently asked questions

Does The Waves Tulum offer free cancellation for a full refund?

Yes, The Waves Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Waves Tulum?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at The Waves Tulum?

Yes, dogs stay free. Food and water bowls are available.

Is parking offered on site at The Waves Tulum?

Yes. Parking spots may be limited.

Is airport shuttle service offered by The Waves Tulum?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Waves Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Waves Tulum and nearby?

The Waves Tulum has 4 outdoor pools and a spa, as well as a steam room and a garden.

Does The Waves Tulum have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around The Waves Tulum like?

The Waves Tulum is in Zama, a short 11-minute walk from Dos Aguas Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Waves Tulum Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • The spa at this property offers excellent massages and relaxing experiences. (13 reviews)
  • Breakfast was consistently good, delicious, and varied with options like pancakes, sweet plantains, fruit, sausage, and yogurt. (21 reviews)
  • The property's restaurant served delicious food, including fresh and reasonably priced options, with avocado toast being a standout favorite. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Building
Food
Restaurant
Amenities
Location
Cenotes
Beach

Reviews

8/10 Very good

In order to reach the hotel you have to drive thru potholes, few cockroaches but everything else was good.
JORGE, 1-night trip

10/10 Exceptional

A nice hotel for the city
Britnee, 2-night trip

8/10 Very good

Pretty room, many good amenities and not too far from tulum centro.
Michael, 2-night trip

10/10 Exceptional

The property is clean and quiet place to relax.
felix, 7-night trip

10/10 Exceptional

Very nice property, pool bar, clean rooms
David, 1-night trip

10/10 Exceptional

The ambiance was great
Britania, 8-night trip

10/10 Exceptional

Great location
Roberto, 4-night trip

8/10 Very good

The swimming pool area was very pleasant.
pedro, 5-night trip

10/10 Exceptional

I would stay again
Jose, 2-night trip

8/10 Very good

The place is clean and quiet, good attention and service
David Silva, 4-night trip

10/10 Exceptional

Wonderful stay at The Waves Tulum. The beds are very comfortable, the air-conditioning was cold and the WiFi was strong. I would definitely stay here again during my next vacation to Tulum.
James, 27-night trip

10/10 Exceptional

Nice and quit place, staff nice at check in and check out
ALLEN, 2-night trip

8/10 Very good

Very friendly staff.
ilsse, 1-night trip

10/10 Exceptional

Very nice and quiet
Sherriann, 3-night trip

10/10 Exceptional

Spacious and Quite… over all Excellent ..
Jegadheswaran, 2-night trip

10/10 Exceptional

Property was nice!
Rolando, 1-night trip

8/10 Very good

Very nice place. 15 minute walk tu Main Street.
Juan, 2-night trip

8/10 Very good

Excellent customer service

10/10 Exceptional

It had 3 pools two hot tubs and a sauna. It was amazing! Great price also!
Cody, 3-night trip

8/10 Very good

Great staff
Ingrid, 1-night trip

6/10 Good

Everything inside the hotel was great just horrible view and taxi driver charge a lot. Hotel for been on a budget was great
Cruz, 1-night trip

10/10 Exceptional

It was very niceee
Jenna, 1-night trip

8/10 Very good

Great value. Easy walk downtown.
Chynna, 3-night trip

10/10 Exceptional

Excellent price. Friendly and helpful staff. Beautiful property. Pet friendly. The only disappointment was the long distance from the beach and tourist area. You need a car or taxi
David, 7-night trip

10/10 Exceptional

Loved it!
Miriam, 1-night trip