Ariel front desk attendant was fabulous. She helped every aspect of our stay. Sam the shuttle driver, went out of his way to help us out of town folks enjoy our stay. Paul, another shuttle driver also chipped in to do room service. Anna was great for breakfast! It was a total team effort! Let’s go Buffalo!!
EDWARD
EDWARD,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 28 日
Overall the hotel was okay. It was just a basic hotel. Vending and ourdoor seating options would have been nice. Breakfast was out both mornings.
estella
estella,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Francis
Francis,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 13 日
The toilet and shower were dirty but the rest of the room was modern and clean. No one was at the front desk when I checked out. The lock on my door was in poor condition—it broke so I could not get into the room one night and it took a long time to fix while I waited in the hallway. The staff in the breakfast area worked hard and did a good job.
Jack
Jack,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Marina
Marina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 3 日
Staff attitude
It was very unfortunate that they were renovating but that wasnt really the issue. We were at this hotel twice in a very short period. The fist time everybody was super friendly and accommodating. They had an issue with their keys to enter the rooms. The first trip , when I came back down with my key the receptionist came back up with me to help. Very grateful for that. The second time, I was up and down like a yoyo (3 times) and the frontdesk lady couldnt care less that I had my 86 year old, mobility challenged mother with me.
Other than that the rooms were comfortable.
Corinne
Corinne,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 3 日
I would not go back
Barb
Barb,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Great hotel
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Rhonda
Rhonda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
Hana
Hana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
William
William,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 6 日
Renovations
It would have been good to know that the hotel was going through a major renovation before or after we booked our stay there.
Monica
Monica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
It was very good with one exception - no coffee in the room
Sandra
Sandra,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Kelsey
Kelsey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
The room super nice, recently renovated. Unfortunately major renovations in the lobby area and pool not available.
Carlos Rodolfo
Carlos Rodolfo,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 4 日
Derick
Derick,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
KYRAH
KYRAH,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
The hotel is currently under renovation...we were given one of the brand new rooms...it was amazing
Terri
Terri,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
Pool and gym closed due to renovation so not able to use either.
Cheryl
Cheryl,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 16 日
Hotel is very dated and extremely dirty. Even the windows haven’t been cleaned in ages. Carpets haven’t been vacuumed in I’m
Not sure how long. Looks like they have started to renovate but the hotel needs a major cleaning before they do anything. We thought about switching hotels but more a a pain since we are only here for one night and leaving early. Staff was great checking in. Area is a bit sketchy and weird.
R
R,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 15 日
The room was nice and very clean. The staff was very nice and helpful.