This hotel is rated 9.0 at Hotels.com but I don't think it's correct. First, the check in is terrible, will ask all adults for their ID's, requires Name, Date of Birth and ID information. 2nd, the check in process is long so depending how many adults you have the longer is the wait and the guest stays outside by the window during evening check-in process. Good thing it wasn't winter so it was ok to stay outside while waiting for about 15-20mins check in. 3rd, breakfast is terrible. The most terrible breakfast I ever had. It advertises they have eggs etc but they only serve small banana muffin, 2 kinds of cereal with limited milk, apple juice and coffee. Coffee is disgusting specially the creamer. 4th, the pillows are small, 1 regular pillow plus 2 small ones for queen beds. The bed is ok and blanket are thin. I don't usually reviews hotel experience but again I never had such a bad experience like this.