Nothing short of amazing. From the minute David checked me in, the experience began. He was welcoming, patient, and memorable in his concern. Then I went up to the room. It was beautiful- the decor, the lighting, and openness. The attention to detail and the amenities, including a robe and slippers. The breakfast too exceeded expectations. Smoked salmon, prepared meats, beautiful cakes and torts, and fruit, as well as the standard yogurt, cheese, bacon and eggs, etc. The breakfast room staff brought the coffees and the refills to the table with a smile. The location of the hotel was perfect. A five or ten minute walk directly from the train station, set in the heart of the historic district. I chose this hotel because of the wonderful reviews. So glad I read them and took them to heart.