Check-in went smoothly but lady was sullen at best. What we did not realize was the facility DOES NOT have an elevator. Of course our room was on the second floor. We are seniors, so that was somewhat inconvenient, especially lugging suitcases up and down the stairs. Otherwise, the room was clean and comfortable, dated, but was reasonably quiet. Stayed 3 days, and we were gone most of the daytime hours. Breakfast was poor, so we ate out or brought food in. Maybe we would stay again, but would insist on a downstairs room.