Overall beautiful and well maintained property. There was no wifi available all 5 days i was there. I had to leave the room and go to the lobby which was very inconvenient. There was no luggage assiatance and i realized I had to go 2 flights of stairs with a very heavy suitcase. The dogs barking at night was very disruptive. Information is not forthcoming. I had to find out the fay before i left that i could order food from the restaurant outside of the set times for lunch, dinner etc. Coffee is not readily available, I can order room service, however for breakfast i had to find out while i was having service that there is a fee for breakfast to be brought to you. Also there is no f/u with the staff. Every staff that told me "i will inquire and let you know." Never got back to me which was frustrating. I only asked on day 3 if i could have pancakes or eggs for breakfast. There is no catering to small kids not from an island for breakfast. Which if breakfast is included (which is factored into the cost) why do i have to pay extra so my child under age 10 can eat? Ridiculous.
I arrived at 6:30pm for dinner. At 645 i was told they were not ready. 10 minutes later still nothing. Suddenly i saw a guest arrived at the station and was being served. My waiter came back 20 minutes later, to say you can get food from the buffet. I said clearly. You left 45 minutes ago. Awful service. Adding to this I waited almost an hour to get checked in.
Lorraine
Lorraine,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Had a wonderful stay here.. the food was amazing and the staff was very accommodating and friendly.
Susan
Susan,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 9 日
This is a nice and convenient place to stay. The food was good, portions were satisfactory, and staff was helpful, especially Vladimir.
Melton
Melton,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 7 日
Keisha
Keisha,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 4 日
The room was huge and clean
However bathroom very old and dated
Camille
Camille,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 21 日
The hotel staff was very courteous and friendly. Love, Love breakfast.
Denese
Denese,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Vladimir at the desk was great. Our staff interaction was great as well
Kingsley
Kingsley,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 11 日
Rohan
Rohan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Ewan
Ewan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 1 日
My overall experience was good, staff was very helpful and professional. I enjoyed the meals prepared.
Steve
Steve,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 25 日
All was excellent
Wilford
Wilford,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Excellent food !
Amazing staff
Jewel
Jewel,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
This was actually our 2nd stay and we loved it.
Rackell
Rackell,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Relaxing and peaceful
We had a lovely time at Cardiff Hotel. The place was clean, and the staff were courteous and helpful. We had hot delicious breakfast every morning of different local foods. We got complementary water and juices every other day. Free beach shuttle took us to the beach. We enjoyed our stay and would go again. I would recommend this hotel to my friends and family. JB
Jean
Jean,7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Absolutely beautiful gardens and friendly helpful staff
Anne
Anne,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 13 日
Ok
Vijay
Vijay,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 3 日
Just as I imagined it to be, an old small hotel with much needed manicure care away from the central areas. The food was good, better than other larger hotels and the views out to the ocean is spectacular. This hotel is located on a small hill and away from the ocean. It does not offer entertainment but always host events there. The majority of the staff workers are HEART students. It is advisable to choose the meal package as there's no place close by to buy food independently.
Wayne
Wayne,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 13 日
Loved This Place - Great Find!!
Nicer than I expected. Charming hotel with fine dining. The food was amazing. I utilized their room service and it was handled very well. Attractive pool with nice umbrellas and chairs. Pretty manicured lawns around entrance. I loved the Cardiff Hall private beach! The hotel shuttle driver was efficient and a nice guy. Everybody there tries very hard. It was a good find. Will stay again!
Terri
Terri,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Staff was very pleasant
Jayson
Jayson,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 29 日
Lovely place really enjyed my stay, great food but room needs an update, and more bug prevention applied
MS. Rashiel
MS. Rashiel,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 8 月 26 日
Lo único rescatable es la atención del personal, nada mas, le falta mucha mantenimiento
KASEM
KASEM,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 25 日
Outdated but clean and comfortable
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 20 日
This hotel hands down is my favorite from all others i visited. It was my husband birthday and they decorated complimentary and gave us free drinks as well. The property was beautiful and full of greenery. The staff was so welcoming and professional the services was top tier and great communication. The food was delicious and very appeasing and free breakfast included.The room is big spacious very clean and neat with drinks in the fridge. Good amenties tv ac fridge safe iron board n balcony outside.The pool was warm and perfect and got access to a private beach the prettiest water ive seen. I highly recommend here and i will return soon.
toniann
toniann,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 9 日
The hotel is clean and room was comfortable. The staff is pleasant and attentive. Michelle was always responsive to and assisted in resolving any issues that arise.
The safe in the room did not work. The WiFi and Tv service were unstable.