Excellent atmosphere and location. Loved the layout of the room. Bed was comfortable. Towels could have been softer and bigger, and more of them. More convenient plugs by bed would have been nice.
真实旅客
1 晚行程
10/10
Carmen
1 晚行程
10/10
Tami
1 晚家庭旅行
10/10
Good experience. Hotel could use some TLC but overall it’s very charming and the bar staff are so friendly when you want a drink or a bite to eat.
Amaris
2 晚结伴旅行
10/10
The hotel was very cozy, clean. Beds were comfortable. Valet parking was very efficient. Check in/check out were very seamless. The rooms were very quiet despite being in a very busy area of downtown. Would recommend this hotel to anyone visiting Houston without hesitation.
Travis
2 晚行程
10/10
This hotel has historic charm, but it was also incredibly comfortable and well-designed. The room was spacious and very nicely decorated. It’s right in downtown so everything we wanted to do was in walking distance.
Chelsea
1 晚行程
2/10
Not what it used to be. Hair in my bathtub, not cleaned properly. Wouldn’t stay at this hotel again. Bad service and nobody who works here knows what is going on.
Amanda
2 晚行程
2/10
Our first room was incredibly humid, carpet moist to the touch, bed linens were damp. The tub faucet was dripping on arrival leaving a large pool of water in it. We eventually asked to be moved. The 2nd room was better no excessive humidity but had a very loud AC. Unbearably loud even. We requested a 3rd room and that AC was even louder. I then asked to go with a hotel staff member to listen before assigning us. I was then told by hotel maintenance that all units would produce this same kind of sound. Basically, their AC is similar to motels. One front desk clerk was particularly rude during this entire period, growing increasingly frustrated with us for asking for different rooms. Other guests may have been able to handle the noise but we could not. Exhausted and unsatisfied with our stay we decided to ask for a refund and take our business elsewhere. The following hotel was a significantly better experience.
Kesi
3 晚行程
10/10
Our stay was great! The hotel is beautiful, the room was very comfortable and the staff was very attentive
Charles
1 晚行程
10/10
Rebekah
1 晚行程
10/10
Great service at the desk and loved that they had a shuttle that took us to downtown destinations for free
真实旅客
1 晚行程
10/10
John
1 晚行程
10/10
Nathan
2 晚行程
10/10
We stayed here so we could attend some baseball games at the Astros stadium. We loved that this hotel was within walking distance. I liked that it was a historic building that had been converted into a hotel. Our room was spacious & comfortable and I would stay here again.
Rebecca
2 晚结伴旅行
10/10
Brett
1 晚行程
4/10
The bed pillows were the worse things everrrrrr. Elevators are super slow and happy hour doesn't start until 4pm. Restaurant was empty. Would not stay again.
Laura
1 晚行程
2/10
RAFAEL
5 晚行程
8/10
Terry
2 晚行程
10/10
property was nice and comfortable with a great staff. They were very friendly and helpful.
Nicolasa
10/10
Well located. Beautiful establishment, charming decor, great fitness room. Definitely recommend.
Stephan
3 晚商务旅行
10/10
marjorie
1 晚商务旅行
8/10
DanIel
1 晚行程
10/10
Hotel was great and will definitely stay again in the future.