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Hotel Casa de Pinos

3.0 star property
Hotel in Bucaramanga

Choose dates to view prices

Photo gallery for Hotel Casa de Pinos

Interior detail
Exterior
Breakfast meal
1 bedroom, hypo-allergenic bedding, desk, free WiFi
Lobby
Experience the warmth of Hotel Casa de Pinos, where attentive service meets modern comfort. Begin your day with continental breakfast and take advantage of in-room WiFi, a snack bar/deli, tour assistance and luggage storage.

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • 24-hour front desk
  • Free grocery shopping service
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Snack bar/deli
  • Free toiletries
The current price is CNY170
CNY170 total
Jun 23 - Jun 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Superior Quadruple Room

Highlights

TV
Hypo-allergenic bedding
Fan
Separate bedroom
Private bathroom
Cable channels
Wardrobe or closet
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Standard Twin Room

Highlights

TV
Hypo-allergenic bedding
Fan
Separate bedroom
Private bathroom
Cable channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Economy Double Room

Highlights

TV
Hypo-allergenic bedding
Fan
Separate bedroom
Detached private bathroom
Cable channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Standard Double Room

Highlights

TV
Hypo-allergenic bedding
Fan
Separate bedroom
Private bathroom
Cable channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Single Room

Highlights

TV
Hypo-allergenic bedding
Fan
Separate bedroom
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Superior Double Room

Highlights

TV
Hypo-allergenic bedding
Fan
Separate bedroom
Private bathroom
Cable channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

Highlights

TV
Hypo-allergenic bedding
Fan
Separate bedroom
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

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10.0 out of 10, Exceptional, 6 reviews
The price is CNY158
CNY158 total
Jul 6 - Jul 7
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About the neighborhood

Map
41-22 Cra. 36, Bucaramanga, Santander, 680002

What's nearby

  • Cabecera Shopping Mall - 11 min walk - 1.0 km
  • Canaveral Mall - 18 min walk - 1.5 km
  • Alfonso Lopez Stadium - 3 min drive - 2.2 km
  • Universidad Industrial de Santander - 3 min drive - 2.2 km
  • Cacique Shopping Mall - 3 min drive - 2.8 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 49 min drive

Restaurants

  • ‪Cotiza Longaniza - ‬2 min walk
  • ‪Wasabi Sushi House - ‬1 min walk
  • ‪Cortés - ‬2 min walk
  • ‪Pisco Peru - ‬2 min walk
  • ‪Comidas Rápidas Donde Luigi - ‬1 min walk

About this property

Hotel Casa de Pinos

Hotel Casa de Pinos is a great choice for a stay in Bucaramanga.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 33 ft (COP 23000 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
ROOM

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels

Home comfort

  • Fan

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 45000 per pet, per stay (maximum COP 59000 per stay)

Parking

  • Parking is available nearby and costs COP 23000 per night (33 ft away)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Casa de Pinos Hotel
Hotel Casa de Pinos Bucaramanga
Hotel Casa de Pinos Hotel Bucaramanga
Hotel Ayenda Casa de Pinos Cabecera 1522
HELP_OUTLINE

Frequently asked questions

Does Hotel Casa de Pinos offer free cancellation for a full refund?

Yes, Hotel Casa de Pinos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa de Pinos?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of COP 45000 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Casa de Pinos?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What's the area around Hotel Casa de Pinos like?

Hotel Casa de Pinos is a short 4-minute walk from San Pio Park and 11 minutes' walk from Cabecera Shopping Mall.

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Hotel Casa de Pinos Reviews

Reviews

5.8

6.4/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10

The Expedia listing is incorrect. There is no 24/7 front desk. Additionally the phone number provided is wrong. Some rooms have detached bathrooms that need to be accessed through the public area. My shower had no hot water.
4-night trip

4/10

Stayed a night before in the single room and it was bad. The private room with an attached bathroom is much better. Bed is more comfortable but clearly the pillows are lumpy and the extra blanket is a blues clue's kids blanket. Floor is dusty and linens have lots of small stains. New ones? Old ones? Who knows. The bathroom only has a motion sensor light so expect some dark showers and oddly enough, it locks only from the outside? The wifi also deteriorates further from the front so it gets a little spotty by room #4. There are clearly things that could be improved, but expect a budget hotel at best.
1-night trip

8/10

La habitaciones son más vieja de lo que se muestra en la foto y se escucha mucho lo que los demás inquilinos están haciendo (ejemplo: en los baños).
3-night trip

10/10

1-night trip

2/10

Habitación desaseada, cama dañada, el clóset de la habitación se usa para guardar elementos del hotel, el servicio de agua fallo y no tenían un tanque de almacenamiento de soporte. Las fotos publicadas no corresponden a la realidad de las habitaciones
3-night trip

2/10

Single room with no private bathroom is pretty bad. The mattress is this rubbery hard kids mattress that doesn't hold the wrong size sheets so a few turns and i was on the waterproof pleather matress which is sticky and gross becuase the tiny room has no windows to outside. Yes, there is a fan that blows hot air and a window pointed straight into the kitchen so breakfast preparations will wake you up if an alarm doesnt. The bathroom is at the end of the hotel in the back next to a 3 bed dorm with the door half covered by a washing machine. The shower leaks water all over the floor and the walls are stained. Hotel has laundry facilities available listed as an amenity but i was told i can't use them unless i stay for 8 days. Guess it's not an amenity then is it? Besides the charges from hotels.com, they also asked for an additonal fee of 10k for the small room which they said was not tax, was not VAT, and was not covered by my prepayment. Expect a surprise additonal cash charge unlisted from the description. I tried to change my original reservation before i got there, but no one answered. The hours say 24 hours, but there is no staff on property for most of the day.
1-night trip

6/10

En la reserva no advierten que el check in es hasta las 22:00 y por pocos minutos no tengo cómo ingresar, es muy despersonalizado, no hay a quién pedir ayuda, en el tel que aparace en la reserva no contestan, no me han enviado la factura
1-night trip

6/10

No era lo que espera y lo que muestran en la página.
1-night trip

10/10

2-night trip

6/10

Mucho ruido,
2-night trip