We booked one night as a family staycation over Christmas and our daughter has always wanted to try the “hotel with the big slide that you can see from the highway”. The staff were friendly, check in was simple and the slide was a blast, but the pool was quite cold. We went to the pool in the evening and were warned by another guest that there were no pool towels and we had to use our room towels. On my way up to the room, I checked with the front desk and he confirmed there were no towels and if we used our room ones, we couldn’t get fresh ones until the next day. There were 2 elevators but only one working one. Breakfast would have been mediocre if the food would have been replenished in the trays, or when it was some things were I realize there was a hockey tournament so lots of people in the hotel, however that would not have been a surprise to management so they could have been more prepared for the amount of people booked in.