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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayfront hotel in Hilo with outdoor pool and restaurant

Choose dates to view prices

Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Air conditioning
  • Bar
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is CNY1,261
CNY1,739 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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8.2 out of 10, Very Good, 1,246 reviews
The price is CNY1,062
CNY1,579 total
includes taxes & fees
Nov 30 - Dec 1
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About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Coconut Island Park - 7 min walk - 0.6 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.7 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Hilo Bay Cafe - ‬9 min walk
  • ‪Ka Lihikai - ‬5 min walk
  • ‪Big Island Coffee Roasters - ‬11 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Adjacent to a golf course, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a great choice for a stay in Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35.39 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID - GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?

Have fun with activities like fishing, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an onsite restaurant, WSW The Steakhouse.

What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo Intl. Airport (ITO) and 6 minutes' walk from Liliuokalani Park and Gardens. Travelers give top marks for the hotel's prime location.

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Reviews

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
View
Location
Restaurant
Parks
Ocean view
Bay
Bathroom
Food

Reviews

10/10 Exceptional

Nice get away, service was on point.
Glynis, 2-night trip

10/10 Exceptional

Great staff and lobby. Nice balcony and dated but clean rooms. The hallway lighting is a bit jarring but overall a good value.
Stan, 2-night trip

10/10 Exceptional

The staff was friendly and the chef at the restaurant prepared excellent meals!
Darrell, 5-night trip

10/10 Exceptional

good value

Good experience, friendly staff. No complaints
Jordan, 2-night trip

10/10 Exceptional

Stayed there twice now and love it .
Betty, 1-night trip

10/10 Exceptional

Very clean, great location
Hongjun, 1-night trip

10/10 Exceptional

Beautiful area surrounding hotel.
Karla I, 4-night trip

10/10 Exceptional

Great stay and good food.

We spend two nights for exploring the area. Great stay. Good food.
Lene, 2-night trip

8/10 Very good

Wonderful views of Maunakea and bay. Opt for a room with a balcony for best experience.
Paul, 3-night trip

10/10 Exceptional

It was really nice
Farrah, 3-night trip

8/10 Very good

close to beach, lots of trees, free breakfast, spacious
Yi, 3-night trip

2/10 Poor

stay away, hidden fees

dirty room and balcony, bar closes when it wants, hidden resort fees. Had to walk down to the Hilton to get food and drink as they closed because they wanted to go home.
rod, 2-night trip

10/10 Exceptional

Staff was very warm and professional. Easy check in and out process.
Valizane, 2-night trip

10/10 Exceptional

Loved my stay at Hilo Hawaiian! The room was roomy and clean. Staff were great and helpful. I would stay here again!
Brittany, 2-night trip

8/10 Very good

Great location! Hotel and rooms are kind of worn and dated, but they were clean and comfortable.
Richard, 4-night trip

8/10 Very good

Great property, great location but very dated
Estela, 2-night trip

8/10 Very good

The hotel was older but appeared to make best with what it had to offer. Dinning choices was limited on property. The vent in the bathroom was extremely dusty. The staff was excellent.
Raymond, 3-night trip

10/10 Exceptional

Great place to stay in Hilo

We stayed for 2 nights on vacation. Loved the location and view of the bay from our room. The staff was great! Loved being able to walk the park and to local restaurants. Will stay here again when in Hilo.
Janine, 2-night trip

10/10 Exceptional

Loved the Japanese garden next door.
Patricia, 2-night trip

10/10 Exceptional

Big clean room and bath. Comfy bed.
PL, 1-night trip

10/10 Exceptional

the view at coconut island and accessiblility
linda, 1-night trip

8/10 Very good

I liked that it was on the water. The patio did not have screen door so birds could come inside the hotel room
Ahmad, 5-night trip

10/10 Exceptional

Stayed there twice in 2019 & 2025. Would stay again if there is a chance. Although there are a lot of cockroaches, it is good value for money
Jia, 2-night trip

10/10 Exceptional

Had a great time. Honestly no bad remarks about anything. Really nice ocean front property.
Miguel-Angel, 9-night trip

10/10 Exceptional

The location was amazing. I loved everything about the property. My only small complaint was that they charged me $5 every 30 minutes to use the computers at the front. I have never seen a hotel do this but everything else was great and this wasn't a big deal.
Jill, 4-night trip