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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayfront hotel with outdoor pool, near Port of Hilo

Choose dates to view prices

Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is CNY1,193
CNY1,658 total
includes taxes & fees
May 29 - May 30

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

View from room
Hilo Reeds Bay Hotel
Keaukaha
  • Pool
  • Free WiFi
  • Laundry facilities
8.2 out of 10, Very Good, 1,006 reviews
The price is CNY970
CNY1,151 total
includes taxes & fees
May 25 - May 26
Hilo Reeds Bay Hotel
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About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Coconut Island Park - 9 min walk - 0.8 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.3 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Sakura - ‬15 min walk
  • ‪Hilo Lunch Shop - ‬3 min drive

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • At Hilo Hawaiian Hotel, Trademark Collection by Wyndham, you'll be within a 10-minute drive of Port of Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Some profits reinvested in community and sustainability
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35.61 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses some solar energy. Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

State tax ID - GE-189-318-3488-01

Also known as

Castle Hawaiian

Castle Hawaiian Hotel

Castle Hilo Hawaiian

Castle Hilo Hawaiian Hotel

Hilo Hawaiian Castle Hotel

Hilo Hawaiian Hotel

Hotel Castle Hilo Hawaiian

Hotel Hilo Hawaiian

Castle Hilo Hawaiian Hotel Hawaii

Hilo Hawaiian Hotel Hilo

Castle Hilo Hawaiian Hotel Hilo

Castle Hilo Hawaiian Hotel Hotel

Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?

Have fun with activities like fishing, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an onsite restaurant, WSW The Steakhouse.

What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo Intl. Airport (ITO) and 6 minutes' walk from Liliuokalani Park and Gardens. Travelers give top marks for the hotel's prime location.

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Reviews

Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is close to beautiful beaches and offers a short walking distance to the ocean and pier. (16 reviews)
  • The hotel is very close to the airport, making it easy to access. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Location
Restaurant
Parks
Ocean view
Bay
Bathroom
Food

Reviews

Verified

10/10 Exceptional

Clean room, location is in Banyan Drive and an excellent place, close to the park, our room has the ocean front and Mauna Kea view
Mellanie, 4-night trip
Verified

10/10 Exceptional

Location is great. The ocean view is great. We had a nice walk to Japanese Garden and around the hotel. Went to Suisan nearby and had Poke over rice.
Mamiko, 3-night trip
Verified

8/10 Very good

Friendly staff. We needed a rollaway bed and they provided the bed very quickly and the room was clean. Check out was easy.
Maria, 1-night trip
Verified

10/10 Exceptional

A little dated but great stay, nice staff best location and convenient parking
Bridget, 2-night trip
Verified

8/10 Very good

Staff was very friendly. The rooms show some wear but clean. Bed and linens were very nice.
Our room
View of the shore of the hotel
Cathleen, 2-night trip
Verified

10/10 Exceptional

View staff ample parking. Good restaurant
Ben, 5-night trip
Verified

10/10 Exceptional

It was fantastic location, great trip!
Sheryl, 7-night trip
Verified

8/10 Very good

The internet was sporadic but that could be due weather conditions since it was a stormy 5 days. The rooms were clean and comfortable. The restaurant service was slow. Overall our stay was good and I would stay here again.
Stanley, 5-night trip
Verified

8/10 Very good

Great view, clean room
Sam, 2-night trip
Verified

8/10 Very good

The balcony offer a nice view of the area
Aaron, 1-night trip
Verified

10/10 Exceptional

Milton at the front desk was amazing! The entire bar and restaurant staff were wonderful as well. The hotel is in a great location if you want to walk and shop in Hilo as well.
William, 1-night trip
Verified

10/10 Exceptional

Very spacious and clean room. I enjoyed the balcony and big dinner table to enjoy our meals in the room. Very convenient location for family fun. Thank you for the friendly service and a great stay!
Heavenly, 3-night trip
Verified

8/10 Very good

Nice place, I didn’t use any amenities or stay long.
Ian, 1-night trip
Verified

8/10 Very good

Clean room. Convenient to markets Beautiful park to walk. Sunday buffet was amazing. No outdoor shows by the pool.
Joann, 7-night trip
Verified

8/10 Very good

Great, convenient location to visit sites from around Hilo. Beautiful area with lots of areas to walk and enjoy the sites.
Earl, 3-night trip
Verified

10/10 Exceptional

Comfortable clean room. Close to restaurants and shopping.
Annette, 2-night trip
Verified

10/10 Exceptional

Beautiful room and rooms are huge! Recommend this hotel!
John, 2-night trip
Verified

10/10 Exceptional

Nice get away, service was on point.
Glynis, 2-night trip
Verified

8/10 Very good

Very clean room. Beds were comfortable. Desk staff quite pleasant. Towels were very thin and small-- could use replacing
Robin, 2-night trip
Verified

10/10 Exceptional

Room was clean. Friendly staff. Nice view of the mountain when you’re at the bar or at the restaurant.
John, 1-night trip
Verified

10/10 Exceptional

We were greeted with the warmth of the Aloha spirit at the front desk all the staff was great!! The dinner buffet and breakfast was ono the rooms was comfortable the location of the property close by the AirPort is maikaʻi 🤙🙏😇🙌❤️ from my Hale to the Ohana of Hilo Hawaiian Hotel trademark collection by Wyndham may each and Everyone Have a Blessed Mele Kalikimaka me ka Hau'oli Makahiki Hou,
Moana, 1-night trip
Verified

10/10 Exceptional

Everyone there was so nice - we had our choice of rooms, and took one with a view of Coconut Island! The banyans around this area are immense, and there’s also a lovely walk through the Liliuokalani Gardens right across the street.
Stephen, 1-night trip
Verified

10/10 Exceptional

Entire experience. Great Room. Great Breakfast. Great Bar.
Thomas, 3-night trip
Verified

10/10 Exceptional

It is unusual to find a suite with a real door, then an ocean view and two lanai’s. An especially amazing place, book a suite. It is worth double the rate!
Robert, 3-night trip
Verified

10/10 Exceptional

Excellent stay

Very friendly, good food, room clean, good view, nice pool and location was great.
Christine, 6-night trip