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Urban Green Hotel & Suites

4.0 star property
City-center hotel within easy reach of Sabana Park

Choose dates to view prices

In the heart of Carmen, Urban Green Hotel & Suites offers an upscale retreat. Enjoy a full breakfast, unwind at the steam room or gym, and indulge in rejuvenating spa treatments like a body scrub or deep-tissue massage. With free WiFi and multilingual staff on hand to assist with tour tickets or other needs.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Steam room
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Free self parking
  • Highchair
The current price is CNY423
CNY478 total
includes taxes & fees
May 26 - May 27

Why we love this property

Breakfast feast included
Start the day right with a free full breakfast at this hotel. Morning fuel for adventures awaits without extra cost.
Spa escape
A steam room, fitness room, and spa services create a peaceful sanctuary. Deep-tissue and hot stone massages soothe the body in couples treatment rooms.
Indulgent room comforts
Melt away travel stress with rejuvenating in-room massages. Guests can toast to vacation bliss with refreshing drinks from the minibar.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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The price is CNY782
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includes taxes & fees
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About the neighborhood

Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater of Costa Rica - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Mercado Central - 7 min walk - 0.6 km
  • National Park - 10 min walk - 0.8 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 19 min drive
  • Juan Santamaria Intl. Airport (SJO) - 27 min drive
  • San Jose Procuradiria Museum Station - 11 min walk
  • San Jose Atlantic Station - 15 min walk
  • San Jose Pacific Station - 15 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cultura5 - ‬2 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Alma de Café - ‬3 min walk
  • ‪Café La Mancha - ‬1 min walk

About this property

Urban Green Hotel & Suites

  • Urban Green Hotel & Suites puts you within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can indulge in deep-tissue massages or body scrubs. Other features include a fitness center and a steam room. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Communal living room
  • Fitness center
  • Spa services
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Cashless transactions are available.

Also known as

Urban Green Hotel Suites

Urban Green & Suites San Jose

Urban Green Hotel & Suites Hotel

Urban Green Hotel & Suites San José

Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Does Urban Green Hotel & Suites offer free cancellation for a full refund?

Yes, Urban Green Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Urban Green Hotel & Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Urban Green Hotel & Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Is there an onsite casino at Urban Green Hotel & Suites?

No, this hotel doesn't have a casino, but Casino Fiesta (5-min walk) and Casino Fiesta Heredia (13-min drive) are both nearby.

What is there to do at Urban Green Hotel & Suites and nearby?

Urban Green Hotel & Suites has a steam room and spa services.

What's the area around Urban Green Hotel & Suites like?

Urban Green Hotel & Suites is in Carmen, a short 3-minute walk from Morazan Park and 4 minutes' walk from National Theater of Costa Rica. Travelers say the area is very central and good for sightseeing.

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Reviews

Urban Green Hotel & Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, excellent, and fabulous with friendly and attentive staff. (54 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Elevator
Shower
Restaurant
Parking
Shopping

Reviews

Verified

10/10 Exceptional

Amazing location and great service
Marina, 2-night trip
Verified

8/10 Very good

Staff was great and friendly the stay is definitely good for a layover or a few days.
ERIC, 1-night trip
Verified

10/10 Exceptional

Clean room amazing price
Mariela, 3-night trip
Verified

8/10 Very good

The room was excellent and the staff were very nice
Robert E, 4-night trip
Verified

8/10 Very good

The location was most convenient to all of the sights in downtown San Jose and walkable to many eateries and shops.
Sam, 3-night trip
Verified

8/10 Very good

The hotel is very central close to everything. I was apprehensive about no window to outside but the frosted glass window to the hallway of the room let in light with full privacy so did not bother us at all!
Aura, 7-night trip
Verified

8/10 Very good

Clean, nice staff on duty late.
Kevin, 2-night trip
Verified

8/10 Very good

Great breakfast, spacious rooms, parking was very tight in the underground area. Location is awesome.
Sasikumar, 1-night trip
Verified

8/10 Very good

Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Martin, 3-night trip
Verified

8/10 Very good

Staff are welcoming. The room is clean but there are some maintenance issues, e.g. TV, the shower takes a long time to get the hot water. Room is super big and the mattress is comfy. Breakfast is amazing.
Man Ho Raymond, 1-night trip
Verified

8/10 Very good

Breakfast was a fantastic introduction to Costa Rican food and the guy who served us was very friendly and helpful Location is in the centre of town within walking distance of /near the sights Our room was a big claen room with plenty of room with a safe coffee filter ironing board and iron all of which we did not expect There is a communal area on the landings for people to use too Staff were friendly and helpful
Gwenda, 2-night trip
Verified

10/10 Exceptional

Stay was great, hotel impeccable. Staff super friendly. The area is not the nicest, but we knew that to begin with.
Carolina, 1-night trip
Verified

10/10 Exceptional

Perfect location if you want to see actual wildlife with out having to search for it extensively. Location provides a peaceful spot as it’s not on the main road. Many other tourists we met said they could sleep well because traffic a people were so loud along the strip/main road. We saw monkeys on a mango tree right outside our room and many exotic birds too. There’s also a beautiful peacock that greets you every time you come back to the property. Very safe spot too. This is the place to stay in cahuita/pueto vargas for sure. The owner is also very educated with the area and gave us many suggestions for adventures and sight seeing that never disappointed.
Nicolas, 2-night trip
Verified

8/10 Very good

Great location, nice building, helpful staff - but the room was just odd - I mean kooky. It was 2 stories tall (we were told we got an upgrade, which was nice). There were no windows to the outside - which was weird, but there was a giant window (frosted) to the common area, so it seemed like a real window, and that was fine. What was strange was that the room (suite) had barely any furniture - the bottom floor (where the front door is) had a sofa, a small table, a small desk - and nothing else. There was so much empty space, it just felt weird. And there was a full kitchen - but with NO cooking tools, dishes, pots, pans - not even a towel to dry your hands when washing up. Why give us a full kitchen but not the ability to use it? We had some leftovers that we kept in the fridge - but there were no eating utensils. And a working fridge/freezer - but no ice trays to make ice. Now onto the good stuff - they were super friendly & helpful, and they booked us a cab for the airport for the next morning really early (earlier than the time breakfast started) so they had two breakfast boxes waiting for us at reception so we could eat! So sweet. And the price was great - and they had other amenities like a gym and a masseur/masseuse on duty.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Nice spacious room for the price with good staff service and great food as well.
Mathew, 1-night trip
Verified

10/10 Exceptional

Amazing front desk and breakfast Staff. So professional and welcoming. Everything was spotless! The entire Hotel was extremely clean - Spotless!! Breakfast was fabulous and cooked to order. Would absolutely recommend this hotel. Loved the simple tranquility. It is truly the calm oasis in the heart of the city they promise. Close to market, bus station, and restaurants.
Stacey, 3-night trip
Verified

10/10 Exceptional

Everything was fantastic about staying at Urban Green, from the delicious free breakfasts to the helpful staff. In the center of town, within walking distance to the museums, banks, restaurants and shops. I booked for five days and stayed fifteen, and will stay there next time I go to San Jose.
DORA, 5-night trip
Verified

10/10 Exceptional

The hotel is in excellent condition. The service and breakfast were good.
Radames, 5-night trip
Verified

8/10 Very good

Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Jay, 1-night trip
Verified

10/10 Exceptional

Kind staff , nice pool , beautiful garden and very agreable bar
marie, 1-night trip
Verified

10/10 Exceptional

Central every closed , staff is good
William, 4-night trip
Verified

8/10 Very good

Modern, clean and spacious room. Very well located, within 1 block of the center of town. We stayed for one night, but did not have hot water. They attempted to restart the water heater, but apparently didn’t work. An inconvenience that I hope was temporary and the next guests did not have that problem.
Jorge, 1-night trip
Verified

10/10 Exceptional

Amazing place,Amazing costumer service
Carlos, 1-night trip
Verified

10/10 Exceptional

Great hotel. Short walk to lots of places to eat and shop. It's next to a casino.
PJ, 1-night trip
Verified

10/10 Exceptional

Very friendly staff
Matthew, 1-night trip