The staff was wonderful, especially the front desk personnel. Very helpful. The only complaint we had about the entire stay (not related to hotel) was the cost of taxi service from hotel to airport -- 5 minute ride was $25 one-way. In Spain, we paid $10 or less for a 20-min taxi. Not sure why France is so much higher, especially for a short drive. Other than that, this hotel is very comfortable, spacious rooms, and great food!