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Sercotel Hotel Pozuelo

3.5 star property
Pozuelo de Alarcon hotel with restaurant and bar/lounge

Choose dates to view prices

At Sercotel Hotel Pozuelo, unwind with a coffee at the on-site cafe or explore the local cuisine at Filarmonia Restaurant. Connect to WiFi and take advantage of a front-desk safe, luggage storage, and wedding services that make your stay memorable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Business center
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Conference space

Feel at home (6)

  • Full-sized refrigerator/freezer
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
The current price is CNY620
CNY681 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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8.6 out of 10, Excellent, 292 reviews
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includes taxes & fees
May 24 - May 25
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About the neighborhood

Map
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223

What's nearby

  • Fuente de la Salud - 10 min walk - 0.9 km
  • Parque canino Cerro de los Perdigones - 2 - 17 min walk - 1.5 km
  • ESIC University - 3 min drive - 1.8 km
  • La Finca Business Park - 6 min drive - 3.6 km
  • Gran Via - 18 min drive - 16.0 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
  • Madrid El Barrial-Centro Comercial Pozuelo Station - 5 min drive
  • Madrid Aravaca Station - 6 min drive
  • Pozuelo Station - 27 min walk
  • Belgica Station - 17 min walk
  • Dos Castillas Station - 22 min walk
  • Pozuelo West Station - 28 min walk

Restaurants

  • ‪NEPO - ‬19 min walk
  • ‪La Cocina de Cecilia - ‬15 min walk
  • ‪Café Suri - ‬7 min walk
  • ‪Restaurante Bodega de la Salud - ‬9 min walk
  • ‪La Cantina - ‬13 min walk

About this property

Sercotel Hotel Pozuelo

  • Sercotel Hotel Pozuelo puts you within a 15-minute drive of Gran Via and Plaza Mayor. Guests looking for a bite to eat can check out GODERE RESTAURANTE, which serves local cuisine and is open for breakfast and lunch. Other features include a bar/lounge and a snack bar/deli.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 12 per day)
    • Onsite parking limited
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (2422 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

GODERE RESTAURANTE - This restaurant specializes in local cuisine and serves breakfast and lunch.
Cafe-Bar - This café specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 12 per day

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Pozuelo

Hotel Pozuelo Pozuelo De Alarcon

Pozuelo Pozuelo De Alarcon

Pozuelo

Pozuelo

Hotel Pozuelo

Sercotel Hotel Pozuelo Hotel

Sercotel Hotel Pozuelo Pozuelo de Alarcon

Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

Frequently asked questions

Does Sercotel Hotel Pozuelo offer free cancellation for a full refund?

Yes, Sercotel Hotel Pozuelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Hotel Pozuelo?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sercotel Hotel Pozuelo?

Yes. Self parking costs EUR 12 per day. Parking spots may be limited.

What are the check-in and check-out times at Sercotel Hotel Pozuelo?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Sercotel Hotel Pozuelo?

No, this hotel doesn't have a casino, but Casino Gran Via (14-min drive) and Casino Gran Madrid (17-min drive) are both nearby.

Are there restaurants at or near Sercotel Hotel Pozuelo?

Yes, GODERE RESTAURANTE offers local cuisine.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great and excellent with a child-friendly option. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Nice friendly staff, nice breakfast super location.
Nick, 2-night trip
Verified

10/10 Exceptional

Room was very clean. Staff were helpful, friendly & courteous. Excellent breakfast. Very child friendly. Will go back
Alexandra, 3-night trip
Verified

10/10 Exceptional

The serving staff was very friendly
Julio, 4-night trip
Verified

10/10 Exceptional

Loved our stay there! Also staff is super friendly! Recommended!
ahmed, 1-night trip
Verified

8/10 Very good

Staff was nice, helpful and friendly
ALTAF, 3-night trip
Verified

10/10 Exceptional

Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Mark, 8-night trip
Verified

10/10 Exceptional

Stayed for business. I was early for check-in, not only did I get the room, but I was given an upgrade! The room was spacious, the bed super confortable, the minibar very well stocked, good shower and stuff. The breakfast was great! And I also had dinner at their restaurant and it was pretty good too. There are at least 4 restaurants that looked great walking distance.
Rubén, 1-night trip
Verified

8/10 Very good

The staff was really nice and helpful. The breakfast was nice but I think a bit overpriced for what you get. The biggest flaw was the cleaning service, they told me they could only change the blankets every 4 days and there was always a pretext when I ask them to clean the floor or the room properly. it was a nice room and again the staff was really nice.
Bernadette, 7-night trip
Verified

10/10 Exceptional

A hidden gem

A nice and clean hotel with warm friendly staff. There was a shop near by, plus the bus was easy to get used to. It made for a great trip as we commuted into the city. The area felt safe and clean with no problems. I travelled with my 14 year old nephew who loved everything about the hotel. Easy transport. Shop and a couple of restaurants near by. You have to travel about 20/30 minutes into the main area, but it was easy, frequent, safe and unique.
Kevin, 2-night trip
Verified

8/10 Very good

Nice hotel. Room was not big.
Peter, 4-night trip
Verified

10/10 Exceptional

Very nice place to stay
Veronica, 2-night trip
Verified

10/10 Exceptional

Clean, family friendly
Hakan, 2-night trip
Verified

10/10 Exceptional

Friendly and helpful staff. Clean and well appointed rooms. Good breakfast.
Damian, 2-night trip
Verified

10/10 Exceptional

Room was clean modern and spacious. Staff was friendly.
Joe, 3-night trip
Verified

8/10 Very good

Spacious rooms, nice staff, and in a quiet neighborhood only about 15/20 minutes from major parts in the city center. Only thing that could be better is more food options in or around the hotel in the evenings
Brandi, 3-night trip
Verified

8/10 Very good

Personal were very friendly tks.
Miguel, 3-night trip
Verified

10/10 Exceptional

Convenient hotel near ESIC
Silvia, 7-night trip
Verified

10/10 Exceptional

Quiet and convenient
Murray, 5-night trip
Verified

10/10 Exceptional

Yes
Benjamin, 2-night trip
Verified

10/10 Exceptional

Excellent service
Carlos, 7-night trip
Verified

10/10 Exceptional

Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.
Hotel Facade
Edicer, 3-night trip
Verified

10/10 Exceptional

Very beautiful
Barinderjit, 4-night trip
Verified

10/10 Exceptional

Excellent choice!
Eduardo, 5-night trip
Verified

10/10 Exceptional

Great!
Iñaki, 1-night trip
Verified

6/10 Good

Low class Hotel
Ramon, 1-night trip