SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael

Choose dates to view prices

Located near San Francisco Bay, SureStay Hotel by Best Western San Rafael offers a warm welcome with self-serve breakfast and in-room WiFi. Enjoy the convenience of free parking and RV/bus/truck parking, unwind with a newspaper, and appreciate the helpful staff that previous guests have raved about.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Non-smoking

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Vending machine
  • Free newspapers in the lobby

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY673
CNY754 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
865 Franciso Blvd East, San Rafael, CA, 94901

What's nearby

  • Marin Country Mart - 2 min drive - 2.2 km
  • San Rafael Pacifics Albert Park - 2 min drive - 2.5 km
  • Dominican University of California - 2 min drive - 3.2 km
  • Mission San Rafael Arcangel - 2 min drive - 3.2 km
  • Larkspur Ferry Terminal - 3 min drive - 2.9 km

Getting around

  • Oakland Intl. Airport (OAK) - 35 min drive
  • Concord, CA (CCR-Buchanan Field) - 40 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive
  • Berkeley Station - 18 min drive
  • Emeryville Station - 20 min drive
  • Richmond Transit Center - 21 min drive

Restaurants

  • ‪Picante - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Michael's Sourdough Sandwiches - ‬13 min walk

About this property

SureStay Hotel by Best Western San Rafael

SureStay Hotel by Best Western San Rafael puts you just a 5-minute drive from San Francisco Bay. Free perks include WiFi, self parking, and self-serve breakfast daily between 7:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • 1 building/tower

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western San Rafael?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Hotel by Best Western San Rafael?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at SureStay Hotel by Best Western San Rafael?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (17-min drive) is nearby.

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SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Location
Highways
Car
Quiet - room
Coffee
Coffee shop

Reviews

8/10 Very good

Not bad for the money
Jerald, 5-night trip

10/10 Exceptional

Inside was really nice and clean. Outside was a bit sketchy at first.
Natalie, 1-night trip

10/10 Exceptional

Perfect Price

Very nice for the price. The breakfast was simple, but perfect for us. A bagel with cream cheese, yogurt, fruit and coffee. The location was also nice and centralized for all of our outings. Our room was very comfortable.
Gina, 3-night trip

8/10 Very good

Was very happy with our stay. Staff were extremely friendly and accommodating.
Brian, 3-night trip

8/10 Very good

It was easy to get to. Fast check in. Tight parking spots
Tina, 3-night trip

8/10 Very good

Hotel was small but nice, and a good coffe shop across the street. It was clean, but I was disappointed that I found an apple core that had been left in the ice bucket. Service was friendly, will stay here again if we come back to the area.
Jennifer, 2-night trip

10/10 Exceptional

lovely family run hotel Kind and so considerate

Ive been here know for two weeks .I love it so convenient very clean Highly recommend sure stay Hotel best western San Rafael . it felt like my second home. Thank you to the whole staff for your outstanding service in every way Sally Catalana
Sally, 2-night trip

8/10 Very good

Desk clerk at check in was cold and abrupt.
1-night trip

8/10 Very good

Good stay
McArthur, 1-night trip

8/10 Very good

Right by the freeway!
Jacqueline, 1-night trip

4/10 Fair

Smoke alarm was removed from room, main light bulbs out, loud music from lower level room, check in thru a window, breakfast (not really). Much better places to stay in San Rafael for similar price.
Troy, 1-night trip

10/10 Exceptional

Nice
Miguel, 1-night trip

4/10 Fair

The hotel is very affordable. But it has very limited amenities, during our stay there was no hotwater.
Bryan, 2-night trip

6/10 Good

Someone took a deuce in the fridge and the body wash wasn't conditioner and for that matter the shampoo wasn't really up to stuff either but other than the horrible experience it was really nice and staying up all night because all the noise was even better thank you
Ian, 1-night trip

2/10 Poor

I would not recommend this accommodation as the staff is not well trained.
Karen, 1-night trip

10/10 Exceptional

Excellent

We had a wonderful stay. Heard nothing from outside our room. The only drawback was the carpet floors. I could feel the bumpiness of the subfloor
Eldon, 3-night trip

6/10 Good

Small room no window view near freeway but cheaper as a result
Brala, 2-night trip

8/10 Very good

Good

4/10 Fair

Breakfast was grab & go minimal, disappointing
1-night trip

8/10 Very good

The hotel staff was family run and were helpful and polite. They helped us patiently whenever we had questions and the room was cleaned daily. Overall, the helpful nature of the hotel staff made up for some other inconveniences. One thing that could be improved upon is that the trash pick-up can take place after 7 am instead of at 5am.
Ranjana, 3-night trip

2/10 Poor

Initially arriving they write down your card information to paper, which is very concerning that it’s not being input to a SureStay system of record online. I have photos of the rooms lack of cleanliness to include a large amount of food splattered across the curtains and large liquid across the wall. Additionally the carpet was very stained and looked . The shower and bath was clean but the room was a 5/10. Paid way too much for the quality
alysa, 1-night trip

4/10 Fair

Our first room had a refrigerator that had leaked onto the floor in front of it causing a large soft spot that had saturated the floor and smelled awful. When I went to explain to the owner it didn't seem that this was the first time he was told about it. We then were transferred to a room that had ran out of shampoo and soap in the shower containers. There were 2 towels and one wash cloth. Also, there was no toilet paper roller. It had an oder, not as bad as the first room but did not smell clean. On the outside it was kind of scary looking with multiple people walking around that clearly weren't there to stay. Worst Best Western we have ever stayed at.
Steve, 1-night trip

4/10 Fair

Did not have fitted sheets. Floor had gaping in the wood. Wouldn't recommend
Heather, 2-night trip

10/10 Exceptional

Room was clean and comfortable! Loved the amenities which was just what I needed and the staff was very nice! Would certainly stay again! Thanks so much!
Anthony, 3-night trip

6/10 Good

Check in was not friendly. When I arrived I was surprised by location and apperance. Room was adequate.
Jo Beth, 1-night trip