The trip was pleasant. The staff was nice and the show was great. The hotel facilities are a bit old. The toilet made a scream every time it was flushed, and the conditioner could not be squeezed out. I went to the front desk and told them that the conditioner could not be used. They replied that they would solve it immediately, but it was not solved the next day. After we found the room cleaner, she replaced a new bottle of conditioner for me. Overall, the evaluation is satisfactory.
Shunyao
4 晚家庭旅行
10/10
Great
Liping
4 晚行程
6/10
Sara
4 晚行程
8/10
Chang Jae
4 晚家庭旅行
10/10
Our stay was incredible. The staff at Hyatt Ziva was amazing! Axel greeted us as we arrived and departed the hotel. Jesus checked us in and out of our rooms! Thank you Jesus for all your help!
At the pool we had the best service with Misael, Jesus, and Genaro. At the buffet we had Margarita and Francisco and they were also so amazing! The food is amazing. You cannot wrong anywhere you eat there. All the food is great. We will be back and recommend friends and family!
We miss you all already!
Thanks again!
Araceli
2 晚家庭旅行
8/10
Doug
2 晚行程
10/10
Hotel bem localizado, funcionarios bem atenciosos e otimos restaurantes e opcoes de lazer.
Paulo
3 晚行程
10/10
darouny
3 晚行程
10/10
Ingred
5 晚行程
10/10
feng
4 晚行程
8/10
There was construction going on in the hotel but it wasn’t too bad. Even though the service at the restaurants were amazing , the quality of the food wasn’t as good. The entertainment was nice. Everyone at the hotel were very friendly and beyond attentive.
yasamin nowrouzi
3 晚浪漫旅行
6/10
Management being rude and confrontational
Seo Han
4 晚家庭旅行
10/10
I absolutely loved this resort!!!! I cannot say 1 bad thing about my experience.
We ate at all restaurants except the seafood restaurant due to an allergy. The buffet always had a great selection, the omelet station was never too busy & the cook always had 3-4 omelets being made at once. If you want something you do not see…ask! They are amazing at trying to provide you with everything you want/need.
ANDREA
10 晚行程
10/10
Amazing! The food and drinks were fantastic. Staff amazing. Friendly.
Air conditioning was out for 2 days but luckily it wasn't too hot.
Keri
5 晚结伴旅行
10/10
YIYUAN
1 晚行程
4/10
This is my second visit. Contrary to Hyatt Ziva's reputation, the buffet was okay. I was surprised by the unprofessional cooking skills and unclean sanitation at the Japanese restaurant. The French and Italian restaurants were closed. What on earth do we have to eat? I felt very bad. The round-trip fare from the airport to Hyatt Ziva was very expensive. My friends were very disappointed. The trip to Los Cabos was disappointing. In particular, I thought they were racist.
Jae
4 晚结伴旅行
8/10
Danielle
6 晚行程
8/10
Nikki
4 晚行程
10/10
Property was amazing and we really enjoyed our stay. It was beautiful, but the staff definitely got less stars because a lot of them they don’t speak good English and specially in the buffet area. The staff is terrible. They take your order and they never come back so on our last day I had to call this guy and tell him about it and then he started speaking perfect English he said OK ma’am I’m sorry about that and today you will have A1 service. Not sure what that meant but that day we did get A1 service.
My daughter was pregnant and she was having difficulty sitting in the chair so she asked the waiter for a cushion and he just did not understand what she was asking for finally after asking a few other people we did get the cushion, but it was frustratingStaff in all the service areas definitely need a lot of training.
simrat
4 晚家庭旅行
10/10
Wonderful service!
Katie
3 晚行程
8/10
andrew joseph
3 晚行程
10/10
Super friendly staff, very clean, amazing food
Ursula Denise
6 晚结伴旅行
10/10
Our stay at Ziva in San Jose Del Cabo was incredible. The staff was nothing short of excellent, kind, and attentive. The resort is very well kept and the atmosphere is perfect. We will definitely be going back.
Mathew
4 晚浪漫旅行
10/10
Awesome resort to stay at. The amenities are wonderful along with their staff. Our hostess CATALINA was wonderful and on top of our stay. She helped us with everything we needed and was in touched with us all throughout our stay.
DANIEL was also wonderful and was helpful. We enjoyed and loved our stay. Excellent food especially at Casa Cortez for dinner. Excellent wait staff and manager at the restaurant.