The hotel requires significant renovations. The rooms emit a moldy and damp odor, and the towels are well past their "use-by" dates.
Upon entering the elevator, I was immediately overwhelmed by a foul stench. I realized then that I had made a mistake in choosing to stay here. My decision was primarily based on the hotel's name—Novotel. There was no internet access throughout my five-day stay. I requested a refund after seeing the poor condition of the accommodations, but my request was denied, despite having booked the hotel on the same day I arrived.
Botimi F.
Botimi F.,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 30 日
Restaurant quality need to imoroves deasricalky. 40% pf oropise menu not available. Bugfet 90% Nigerian
Thierry
Thierry,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Nice staff
Emmanuel
Emmanuel,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 23 日
Oghene-Tejire
Oghene-Tejire,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Decent place to stay. It as good on the budget and yet was somewhat classy
Frank
Frank,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Nice for price
Hotel was nice an clean staff was ok easy access to some amenities wifi worked very well food was good an not expensive overall great place to stay
Jayla
Jayla,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 26 日
I came with a very high expectation when Novotel was recommended to me. However, I was disappointed that the facility seemed to be in average condition and some of the facilities were not operational e.g. swimming pool. I also did not like the internet speed which hindered my work which made me leave a day before my checkout date. The telecom in my room was so bad, I could barely hear the person on the other side and the buttons on the telephone did not have legible numbers.
On the positive side, the receptionist was quite graceful and was willing to make me feel very comfortable. I like to specifically mention Jane who did an excellent job cleaning my room. Not to mention Precious at the restaurant who despite my many demands was gracious enough to always meet my all of my requests.
Samuel
Samuel,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 6 日
Hotel to avoid until it will be renovate
Room outdated, doors close to break, slow wifi, bad foods, ridiculous breakfast, dirty walls.and dirty carpets.Worst Accor hotel that I visited. Peoples are nices. Accor should invest to renovate this hotel.
HICHAM
HICHAM,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 2 日
Q
Paul
Paul,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 28 日
This is the most quiet hotel I have stayed in port harcourt. It’s very safe and staffs are very friendly
DAVID
DAVID,8 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 6 日
Very safe with top notch security.
Klay
Klay,5 晚行程
Expedia真实住客点评
2/10 很差
2024 年 1 月 23 日
JAE WON
JAE WON,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 6 日
The staff was very friendly and helpful; we had great food choices and the staff was very accommodating with choices
The bathrooms were clean and the linen was clean and comfortable
Ngozi
Ngozi,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 6 日
Please do something about the lift .
Chizi
Chizi,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 7 月 15 日
I love the Hotel and stayed there for 7nights . But please do something about the entrance door and the lift . The lift is bad and the entrance door do not function properly. Beside that I love Novotel . Looking for a hotel with best security and quite place and nice place to enjoy . Just go over to Novotel, if you are coming from oversea and want a best place for security , please go to Novotel hotel . I was surprised with the area . .
Please do something about the door . Staff’s at Novotel are top notch and the staff’s are extremely polite
Chizi
Chizi,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 5 月 3 日
Nice place
Florence
Florence,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 2 月 27 日
I had a delightful time here!! One of the best hotels in PH I can bet. Very secure (3 levels of security checks for every car with a dog and an x ray machine for bags near the front door). In a hidden spot so there is privacy with a great view of the city. They have shuttles and a free breakfast buffet every morning with fresh fruit juice and on demand omelettes. They have a great pool and you can choose to sit outside during the day or in the evening near the pool. They have a nice bar area with plenty of drinks and a screen that shows sports. Their staff are all so helpful, professional and accommodating; from the front desk to the housekeeping staff. I was very impressed with the free wifi, air conditioning, and how quickly power was restored when it would be switched off. They also have an international card reading machine so you can use your American card with no issues!! They have tennis courts and two elevators, with a restaurant that takes orders a La carte throughout the day until the dinner buffet in the evening (you have to pay for this- usually around $11K Naira). They have American foods and tradition Nigerian foods. My room was really nice and the bathroom was so cool! It fit all my needs and blew my expectations. My only detractors are that the carpet needs to be replaced because it is worn and dirty (in the room and the hallway on the 3rd floor). I did also wish they had microwaves in the rooms or located somewhere else. I’m not sure how that would affect the
Faith Maya
Faith Maya,7 晚行程
Expedia真实住客点评
8/10 很好
2022 年 11 月 30 日
Daniel
Expedia真实住客点评
2/10 很差
2022 年 4 月 27 日
khalifa
khalifa,1 晚行程
Expedia真实住客点评
8/10 很好
2022 年 1 月 15 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2021 年 8 月 22 日
Oluseyi
Oluseyi,2 晚行程
Hotels.com真实住客点评
6/10 好
2021 年 8 月 11 日
Victor
Victor,2 晚行程
Hotels.com真实住客点评
6/10 好
2021 年 7 月 23 日
Need renovation !!
Very average..need new carpets, new cushions, better air conditioning system. Please renovate or downgrade your stars level..