The road noise is horrible. Stated here 2 years ago and it was load as well but now it’s hard to go to sleep with it being so load.
The air conditioner leaks in the room so if you are walking around in your socks they will get soaked. Called the front desk and they said they were aware of the problem in other rooms but not this one. Didn’t have another room the could move to since this was one I had to moved to because I found people clothes in the floor from my last room. Clearly they are not cleaning the rooms with clothes in the floor.
Worst hotel we stayed at out of 4 hotels we stayed at in Alaska.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
We had 3 rooms travelled for cruise. Accommodated 1 hour early check in for one room, excellent airport shuttle service - zero wait time at airport, clean well stocked room. Excellent front desk staff!
Prarthan
Prarthan,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 20 日
Very poor staff
Jay
Jay,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 21 日
Great place if you like a soft bed.
Great service, very clean and relatively new hotel. Bed is too soft. Breakfast was great. Overall, a great place if you're OK with a very soft bed. For me, I would have to choose differently next time.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
very close to restaurants ,
Kristi
Kristi,1 晚浪漫旅行
Travelocity真实住客点评
8/10 很好
2025 年 3 月 31 日
Theresa
Theresa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Charles
Charles,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
Tessa
Tessa,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 13 日
Noisy inside and outside
Room lacks seating
Tub lacks safety rails
Breakfast was very poor.
Kids running in hallways
The lady on duty the night we checked in was exceptional getting us assigned to another room. And away from noisy children and adults. First floor. We were moved to the fourth floor. The HVAC was noisy however it did occasionally drown out the street noise. Not a pleasant stay. Will not come back very disappointed.
Blaine
Blaine,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Ryan
Ryan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
.
Isaac
Isaac,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 10 日
The toilets are about 18 inches off the floor. The heating system is uncontrollable and varies between 68 and 74 degrees. The fan runs so loudly that it is difficult to get a good night's sleep. The TV control system did not work. The main problem is the desk clerk ADAMENTLY REFUSED to issue me a receipt upon check out. Which begs the the question as to why did I have two $50 dollar charges show up on my credit card. I had no incidentals on my stay. The answer I got was to take it up with the booking company Expedia.
Phillip
Phillip,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 6 日
It was ok but that hotel needs to get freezers
Jennifer
Jennifer,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 30 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 27 日
Occasionally, the AC would give off a smell.
Gabriel
Gabriel,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 24 日
Charity
Charity,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 11 日
I chose this hotel because I wanted a hot tub. The photos showed a hot tub, and when we got there….NO hot tub. Very disappointed. Would have booked similar priced hotel if I had known….
Kristin
Kristin,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Fraylen
Fraylen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Fraylen
Fraylen,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 28 日
Upon check in the clerk said housekeeping is daily but yet the bed was never made. I had to ask to have made service towels were dropped off occasionally.
Rodney
Rodney,8 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 17 日
clara
clara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Simple, clean, and nice continental breakfast.
Lisa
Lisa,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 10 日
Amazing Hotel
Very nice hotel, love the remolded look but they took the hot tub away :(
Trishelle
Trishelle,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 12 日
Used to be my favorite family friendly hotel but they removed the hot tub and now the dining room for breakfast is freezing! Will look around for our next stay