Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Front of property - evening/night
Porch
Buffet
Escape to Hotel Riu Cancun - All Inclusive, where a pristine white sand beach and adjacent golf course await. Unwind with a massage at Renova Spa, indulge in Italian cuisine at one of the 6 on-site restaurants, or soak up the sun with a cocktail from the swim-up bar. With activities like surfing/body boarding and free in-room WiFi, this all-inclusive eco-certified property is perfect for families.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Health club
  • Beach sun loungers
  • Beach towels
  • Hot tub
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 26 of 26 rooms

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

7.6 out of 10
Good
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
  • 29 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(50 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 6
  • 1 King Bed

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Cancun Convention Center - 3 min walk - 0.3 km
  • Forum Beach - 6 min walk - 0.6 km
  • Gaviota Azul Beach - 9 min walk - 0.8 km
  • La Isla Shopping Mall - 6 min drive - 4.0 km
  • Hotel Zone Beaches - 8 min drive - 4.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 156 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

At Hotel Riu Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 10-minute walk of Gaviota Azul Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Miramar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub, and a poolside bar. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 569 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

What to do

  • On the beach
  • Beach volleyball
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Spa

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

HELP_OUTLINE

Frequently asked questions

Does Hotel Riu Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, there are 4 outdoor pools.

Are pets allowed at Hotel Riu Cancun - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Cancun - Adults Only - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Hotel Riu Cancun - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like windsurfing, snorkeling, and surfing. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Cancun - Adults Only - All Inclusive also has 5 bars, a nightclub, and a health club, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, there are 6 onsite restaurants, featuring Italian cuisine and poolside dining.

Does Hotel Riu Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Cancun - Adults Only - All Inclusive like?

Hotel Riu Cancun - Adults Only - All Inclusive is a short 7-minute walk from Cancun Convention Center and 8 minutes' walk from Gaviota Azul Beach. Travelers say that the property is in a great location.

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Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Location
Entertainment
Drinks
View

What guests liked

  • The beach was consistently described as beautiful, excellent, and powdery with calm waters and a great location. (135 reviews)
  • The pools were clean, numerous, and offered a variety of options for relaxation and entertainment. (101 reviews)
  • The all-inclusive options were great, with a wide variety of food and drinks, including limitless options and excellent service. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent resort
5-night trip

10/10

perfect place to stay for vacation
3-night trip

8/10

Good resort for the price you pay.
4-night trip

10/10

The staff,entertainment,food choices, location views were all wonderful! Would stay there again!
6-night trip

10/10

Beautiful resort that is very clean, has amazing staff and good food!
7-night trip

8/10

Great place to stay in Cancun.
4-night trip

10/10

Love the vibe. Checkin and out were smooth, the rooms were clean and the staff was friendly. The only critique is regarding the drinks. There was so much cheap liquor it negatively impacted the taste. Once I started telling the bartending to decrease the amount of alcohol, then the drinks were palatable. The steak house and Japanese restaurants were very good.
3-night trip

10/10

Nice place to stay for the cost
5-night trip

10/10

We had an amazing time!! Loved the service!! The location was exactly what were looking for...we will be back!!
4-night trip

10/10

So far one of the best hotels I've had the chance to go to
4-night trip

8/10

The RIU was great place to stay
7-night trip

10/10

Good location, entertainment, and food options!
5-night trip

6/10

The buffet was ok, the location was nice.
5-night trip

10/10

One of the best Resort in Cancun
5-night trip

10/10

Wry nice resort
5-night trip

10/10

My group and I had a great time here at Riu Cancun! The staff was absoutely exceptional and there were so many fun activites as well.
4-night trip

2/10

Absolute terrible experience in every way, dirty rooms, ac not working, long waits for any type of drink, rude buffet person Miguel, poor entertainment, small beaches and just overall bad experience.
4-night trip

10/10

Had the best time and the staff were the friendliest and most fun people ever!
5-night trip

8/10

Had a very nice beach
7-night trip

10/10

Lovely resort with awesome staff
5-night trip

8/10

Top shelf Alcohol, great entertainment daily, polite staff.
5-night trip

10/10

It was great all around.
4-night trip

10/10

Amazing property. Amazing location. Great service, great food, great activities all the time. We’ll be back to visit in the future.
4-night trip

10/10

Nice area.
3-night trip

10/10

I had a wonderful experience. Check in was easy, staff were polite and helpful. Food was great, drinks were amazing! I’d definitely stay here again!
5-night trip