Beautiful hotel and beautiful front sea view of the room we booked (superior double room in the new part of the hotel). Location is 20 min walking from Pigadia, the main town in the Island.
Room was very clean, thanks to Konstantina, always smiling with us.
Despite the good location and the beautiful room, some elements and services looked very disappointing and very inadequate to a 5 stars hotel.
Here below some suggestion to the manager/property of the hotel.
A bottle of water in the room should be more than expected, we received one only in the first day;
I’ve asked some cubes of ice and the barman (really unpolite with me) and he told me that the ice was only available with drinks at the bar!
Some receptionists, despite the nice smile, were not able to help us in more than one occasion (apart from Rosana, very helpful and kind!)
The morning breakfast was like a jungle, the self service space was too little for the dimension of the hotel; We stayed for 14 days in the hotel and every day we had the same type of food, no creativity at all; coffee was the lyophilized one with only two machine available for the entire crowd. No biscuits, no cappuccino available (considering that the majority of clients were Italian), very limited fruits, no fresh orange juice, but only the lyophilized one, quite disappointing to be honest.
The beach was tidy and the sun beds were equipped with thick mattresses, nothing to complain, but the available showers had leaking, rusty and old pipes
