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Novotel Santa Cruz De La Sierra

5.0 star property
Luxury Santa Cruz hotel with outdoor pool, connected to the convention center

Choose dates to view prices

Photo gallery for Novotel Santa Cruz De La Sierra

Exterior
Standard Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Free daily buffet breakfast
Lobby sitting area
Restaurant
Novotel Santa Cruz De La Sierra, near Plaza 24 de Septiembre, offers a vibrant atmosphere with a breakfast buffet and daily manager's reception. Unwind in the spa tub or explore the garden and playground while staying connected with free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Bar
  • Gym
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Children's pool
  • Hot tub
  • Bar/lounge
  • 24-hour room service
  • Children's club
  • 24-hour business center
  • Conference center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CNY748
CNY748 total
Dec 1 - Dec 2

Why we love this property

Breakfast like a local
Free buffet breakfast includes vegan and vegetarian options. The chef uses organic, local ingredients. A bar provides evening refreshments.
Comfort sleep retreat
Drift into dreamland on hypo-allergenic bedding with Select Comfort mattresses. Enhance rest with blackout drapes and pillows from a curated menu.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Day bed
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Day bed
Premium bedding
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Day bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Day bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, Select Comfort beds

Executive Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Day bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Executive Level

Superior Room, 1 King Bed, Executive Level | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Day bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, premium bedding, down comforters, Select Comfort beds

Executive Room, 1 King Bed, Executive Level

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Day bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Marriott Santa Cruz de la Sierra Hotel

  • Pool
  • Spa
  • Free parking
  • Internet access
9.0 out of 10, Wonderful, 205 reviews
The price is CNY792
CNY792 total
Nov 21 - Nov 22
Marriott Santa Cruz de la Sierra Hotel
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About the neighborhood

Map
AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz

What's nearby

  • Ventura Mall - 5 min drive - 5.9 km
  • Santa Cruz Zoo - 6 min drive - 4.9 km
  • San Lorenzo Cathedral - 6 min drive - 3.8 km
  • Plaza 24 de Septiembre - 6 min drive - 3.8 km
  • Guembe Biocenter - 9 min drive - 6.9 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 33 min drive
  • Santa Cruz de la Sierra Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Patolandia - Hernando Sanabria - ‬3 min drive
  • ‪Chef Sin Fronteras - ‬3 min drive
  • ‪Patio Cervezero - ‬6 min walk
  • ‪Lure Lounge - ‬3 min walk
  • ‪La Casa del Mondongo Chuquisaqueño - ‬3 min drive

About this property

Novotel Santa Cruz De La Sierra

Bring the kids when you stay at Novotel Santa Cruz De La Sierra, and they can enjoy the free kids' club. You can relax at the hot tub, work out at the fitness center, or unwind with a drink at the bar/lounge. This luxurious hotel also features an outdoor pool, a children's pool, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Charcoal grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Art supplies

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Coworking spaces
  • Conference center (4273 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Hot tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Day bed
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Computer monitor

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

SOHO Craft Kitchen & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Airport shuttle service is offered for an extra charge of BOB 140 per person (one-way)

Children & extra beds

  • Cribs/infant beds are available for BOB 208.0 per night
  • Rollaway beds are available for BOB 70.0 per night
  • Airport shuttle service for children up to age 10 costs BOB 70 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Novotel Santa Cruz La Sierra
Novotel Santa Cruz De La Sierra Hotel
Novotel Santa Cruz De La Sierra SANTA CRUZ
Novotel Santa Cruz De La Sierra Hotel SANTA CRUZ

Frequently asked questions

Does Novotel Santa Cruz De La Sierra offer free cancellation for a full refund?

Yes, Novotel Santa Cruz De La Sierra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Santa Cruz De La Sierra?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Novotel Santa Cruz De La Sierra?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Santa Cruz De La Sierra?

Yes, there's free self parking.

Is airport shuttle service offered by Novotel Santa Cruz De La Sierra?

Yes, an airport shuttle is available. The charge is BOB 140 per person one-way.

What are the check-in and check-out times at Novotel Santa Cruz De La Sierra?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Novotel Santa Cruz De La Sierra and nearby?

Novotel Santa Cruz De La Sierra has an outdoor pool, a hot tub, and a fitness center, as well as an arcade and a garden.

What's the area around Novotel Santa Cruz De La Sierra like?

Novotel Santa Cruz De La Sierra is located a short 7-minute walk from Parque Ecológico.

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Reviews

Novotel Santa Cruz De La Sierra Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
View
Food

Reviews

10/10 Exceptional

Nice hotel

Nice hotel, modern, with pool, good restaurant. Would stay here again without no doubt.
Juan Pablo, 2-night trip

10/10 Exceptional

Great hotel and location also very nice staff.
Leonardo, 3-night trip

10/10 Exceptional

Amazing and beautiful place to stay
SAHDALLAH, 1-night trip

8/10 Very good

Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither
Sangtack, 1-night trip

4/10 Fair

Terrible experience

This was the worst stay in any Novotel Hotel for me for a specific reason: there was a wedding party in the hotel complex and we couldn’t sleep at all until 3:00 A.M. because the music was so loud that even on the 14th floor where we were, it was impossible to fall asleep even with the earplugs and noise cancelling headphones. We booked this hotel to have a comfortable night to rest after 2 weeks of travelling through Bolivia and instead we couldn’t sleep and were extremely exhausted the next day. When complaining to the hotel staff they told us that they cannot do anything until 3:00 A.M. The building is obviously very poorly built and this was not a 5 star experience at all, I wouldn’t pay even 30€ for this. I wouldn’t recommend anyone to stay there during the weekends, when the weddings are taking place. Otherwise, when there is no loud music, the hotel is very nice, but not being able to sleep ruined our experience completely.
Viktorija, 1-night trip

8/10 Very good

O quarto
Carolina, 1-night trip

10/10 Exceptional

Si Bien
EMILIO, 2-night trip

10/10 Exceptional

O Café é excepcional a limpeza de todos ambientes é 100%
Antonio, 4-night trip

10/10 Exceptional

YES!! i WANT TO COMEBACK TO THIS LOCATION

Fantastic people, very friendly. The hotel was clean, and everything was great. I would pick this hotel anytime.
Manuel, 5-night trip

6/10 Good

I’m giving three stars because of communication. The place is nice, though.
Alejandro, 2-night trip

10/10 Exceptional

The best place , best workers
Leo, 1-night trip

10/10 Exceptional

recomendo e ficaria novamente

O atendente para check in era meio lento e meu chuveiro estava com a agua saindo meio espalhada, pois estava com os buraquinhos entupidos, mas fora isso todo o resto da estadia foi ótima. comida muito boa, quarto comfortavel. limpo. e bem bonito. me ajudaram com taxi também
Ana Paula, 1-night trip

10/10 Exceptional

Um luxo de hospedagem!

Hotel moderno e funcionarios extremamente gentis e solícitos. Café da manha buffet maravilhoso. Quarto espacoso e cama grande! Tem frigobar, cofre, cabideiro e secador, mas nao tem ferro de passar.. com certeza voltaria!
Queila, 3-night trip

10/10 Exceptional

Habitación limpia, sin ruido , mobiliario en excelentes condiciones, y el personal es amable
PATRICIA, 1-night trip

6/10 Good

Colchão mto ruim.

Hotel excelente mas o colchão do quarto estava mto velho deformado no centro, reclamei com a recepção para me trocar de quarto; a recepcionista disse q iria trocar meu colchão mas voltei do passeio e não trocaram meu colchão.
Toshiyuki, 3-night trip

10/10 Exceptional

As an American there are so many things I love about this property - Apple electronics plug directly into the wall without converters or adapters, most of the desk staff speak English, safe water, excellent menu in restaurant and bar with late night availability, lovely breakfast. My only complaint- I stayed here during the feria and it was extremely difficult to get to the hotel in the evenings. Tons of traffic and road closures
Elizabeth, 6-night trip

10/10 Exceptional

todo perfecto algunas cosas que arreglar
Alejandro, 3-night trip

8/10 Very good

Dejligt

Meget afslappende ophold på lækkert hotel , helt mørkt værelse om natten og om morgen selvom solen stod på vinduerme
Brian, 3-night trip

10/10 Exceptional

Buen servicio de limpieza
Alvio, 4-night trip

10/10 Exceptional

Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends.
Mark, 3-night trip

10/10 Exceptional

People very friendly
Jorge, 1-night trip

10/10 Exceptional

Una de las mejores opciones para alojarse en Santa Cruz, sus habitaciones tienen una vista espectacular y lo mas peculiar es que te puedes sentar o echar muy junto a la ventana ya que tienen unos cojinetes con los cuales te sientes muy comodo y con la sensacion de volar,,,, maravilloso
Juan Carlos, 1-night trip

10/10 Exceptional

Tolles Hotel

Tolles Zimmer, toller Ausblick, nettes Personal Was will man mehr ?😊
Haakon, 3-night trip

10/10 Exceptional

Muy satisfecho

Excelente hotel
Cesar H, 1-night trip

10/10 Exceptional

Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz
JUAN CARLOS, 1-night trip