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City Oasis Inn Townsville, SureStay Collection by BW

4.0 star property
Hotel with outdoor pool, near Castle Hill

Choose dates to view prices

Near Queens Gardens and Museum of Tropical Queensland, City Oasis Inn offers a peaceful retreat with a spa tub for relaxation. Enjoy al fresco dining at Sidewalk Cafe & Bar, explore the garden or have fun at the playground. With in-room WiFi and barbecue grills nearby, this hotel has something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY656
CNY722 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (Pet Friendly)

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Kitchenette

Executive Kitchenette | In-room safe, desk, laptop workspace, blackout drapes

Executive Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Apartment 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment 1 Queen Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed | Living area

Executive Apartment, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Traditional Cottage

Traditional Cottage | In-room safe, desk, laptop workspace, blackout drapes

Traditional Cottage

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment

Television

Standard Apartment

  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

Executive Room

  • Sleeps 2
  • Free WiFi

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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The price is CNY751
CNY826 total
includes taxes & fees
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About the neighborhood

Map
143 Wills Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queens Gardens - 8 min walk - 0.7 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km
  • Strand Park - 18 min walk - 1.5 km

Getting around

  • Townsville, QLD (TSV) - 16 min drive
  • Townsville Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Cafe Spuntino - ‬4 min walk
  • ‪A Touch of Salt - ‬8 min walk
  • ‪Cowboys Leagues Club - ‬7 min walk
  • ‪City Lane - ‬7 min walk

About this property

City Oasis Inn Townsville, SureStay Collection by BW

When you stay at City Oasis Inn Townsville, SureStay Collection by BW, you'll be within a 15-minute walk of Castle Hill and Queens Gardens. Guests can take a dip in the outdoor pool or grab a bite to eat at Sidewalk Cafe & Bar, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a hot tub.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free (dogs only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking (AUD 7.5 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Hot tub

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sidewalk Cafe & Bar - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 25 for adults, and AUD 5 to 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for AUD 25 per night
  • Rollaway beds are available for AUD 33 per night

Parking

  • Extended parking costs AUD 7.5 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

City Oasis Inn

City Oasis Inn Townsville

City Oasis Townsville

City Oasis

City Oasis Hotel

City Oasis Inn

City Oasis Inn Townsville SureStay Collection by BW

City Oasis Inn Townsville, SureStay Collection by BW Hotel

City Oasis Inn Townsville, SureStay Collection by BW Townsville

Frequently asked questions

Is there a pool at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's an outdoor pool.

Are pets allowed at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, dogs stay free, with a limit of 2 total. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's free self parking.

What are the check-in and check-out times at City Oasis Inn Townsville, SureStay Collection by BW?

Check-in start time: noon; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at City Oasis Inn Townsville, SureStay Collection by BW and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. City Oasis Inn Townsville, SureStay Collection by BW also has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near City Oasis Inn Townsville, SureStay Collection by BW?

Yes, Sidewalk Cafe & Bar offers alfresco dining.

What's the area around City Oasis Inn Townsville, SureStay Collection by BW like?

City Oasis Inn Townsville, SureStay Collection by BW is in the heart of Townsville, a short 8-minute walk from Castle Hill and 12 minutes' walk from The Strand Beach.

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Reviews

City Oasis Inn Townsville, SureStay Collection by BW Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight, described as amazing, nice, and an oasis, with many guests enjoying the pool and spa. (11 reviews)
  • The spa and pool area was a highlight, offering a relaxing experience with friendly and approachable staff. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Restaurant
Room

Reviews

Verified

10/10 Exceptional

Very good room and friendly staff.
Neil, 1-night trip
Verified

10/10 Exceptional

Freindly and clean pool was awesome
Daniel, 2-night trip
Verified

10/10 Exceptional

Great stay. Clean and comfortable
Marie-Claire, 1-night trip
Verified

10/10 Exceptional

Friendly staff,easy check in & out. Tranquil surroundings loved the pool area. Room was spacious.
Geoffrey, 2-night trip
Verified

10/10 Exceptional

Really clean, lovely staff, would definitely stay again
Anthony, 13-night trip
Verified

10/10 Exceptional

The pool and BBQ area was so relaxing 😌
Rachel, 2-night trip
Verified

10/10 Exceptional

very clean, staff & management very helpful with late check in, fully recommend
YAJUN, 1-night trip
Verified

10/10 Exceptional

All as expected and beyond. Liked the discrete swimming pool/spa.
CHARLES, 3-night trip
Verified

10/10 Exceptional

The pool and spa are great. The staff are warm, friendly and flexible
Karri, 2-night trip
Verified

10/10 Exceptional

Very nice place just a stroll down to the city we already been so many times and is a such good place
Domenico, 2-night trip
Verified

10/10 Exceptional

The staff was exceptional in assisting me with my needs.
Lorean, 1-night trip
Verified

10/10 Exceptional

The bed was comfy and it was quiet. There's no elevator, but it's only two flights to the top floor. As a car-free traveller, I liked the central location and got everywhere by walking and city bus.
Helen, 4-night trip
Verified

10/10 Exceptional

Lovely pool and backyard area. Neat, tidy and helpful staff.
Vanessa, 3-night trip
Verified

10/10 Exceptional

The staff were wonderful and very helpful.
Patrick, 7-night trip
Verified

10/10 Exceptional

Clean room
Timothy, 1-night trip
Verified

10/10 Exceptional

Really nice. Great pool, my Son and I loved it.
Adam, 2-night trip
Verified

8/10 Very good

Quiet, convenient and very helpful staff. Lots of walking/hiking opportunities. Would like to see dining facility open more hours.
Gordon, 2-night trip
Verified

10/10 Exceptional

Parking availability onsite is a bonus. Well located with reasonable walking distance to shops and restaurants that provide a good variety of options.
Peter, 1-night trip
Verified

10/10 Exceptional

Great pool for kids. Had a great time
Linda, 1-night trip
Verified

10/10 Exceptional

Quite, safe, calm and peaceful
Basil, 1-night trip
Verified

8/10 Very good

Nice clean quiet
Helen, 1-night trip
Verified

8/10 Very good

What a great little gem. I stayed in a standard room with a QB & SB. It was fine for the night. Ground floor with parking at front door. Comfortable bed. Gorgeous garden and pool area. Also free entry to Strand Gym and Tobruk Baths. Also has pet friendly rooms. Cafe open for breakfast has the basics needed. Friendly staff. Enjoyed my stay after a long flight. Have already booked to stay again. Good value for money
jodi, 1-night trip
Verified

10/10 Exceptional

It is so pleasing to see owners and staff who take pride in the appearance and maintenance of a property. This is spotlessly clean and you can see that maintenance is a high priority. Nothing was a problem and the location was ideal for my work. Value for money and such friendly service. Congratulations to everyone involved.
Lawrie, 3-night trip
Verified

10/10 Exceptional

We only stayed one night with our little dog but the unit was clean and airy. There were lawn areas which were private where we could play ball with the dog. Management and staff were very helpful. We will stay there again.....
Ian, 1-night trip
Verified

10/10 Exceptional

We had the top floor apartment for 2 nights. It was spacious and comfortable.
John, 2-night trip