4/10 Fair
Dec 29, 2024
The staff unfortunately just do not have good customer service. They couldn’t assist with absolutely anything. They were an hour and a half late with our room and offered us juice. When I request an alcoholic beverage, they said we can’t do that. They couldn’t give us any change for our baht unless we bought something. This is not the experience we’ve had all over Thailand. You could not get a right outside of the hotel so we had to make contact with someone and pay extra to try to get somebody to take us away from the resort. Would never stay or recommend this place again!
Jenny
Jenny, 3-night trip












