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Sandals South Coast - ALL INCLUSIVE Couples Only

4.5 star property
Whitehouse beachfront property with 9 restaurants and spa

Choose dates to view prices

Perched on Jamaica's pristine southern coast, Sandals South Coast - ALL INCLUSIVE Couples Only offers an idyllic escape. Bask in the sun with a private beach, indulge in international cuisine at one of the 9 restaurants or enjoy sailing and kayaking activities. With a gym offering fitness classes, multiple pools including swimming pool with swim-up bar and Red Lane spa services like manicures/pedicures available.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 3 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Free airport shuttle
  • 4 outdoor tennis courts
  • Fitness center
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Private beach paradise
White sand luxury meets endless adventure at this all-inclusive beachfront resort. Sail, snorkel, or unwind with beach towels and loungers.
Work and play paradise
Nestled on a private beach, the property features a business center and meeting space. Guests can enjoy spa services or visit seven bars after work.
Dining paradise
This hotel offers 9 restaurants, 7 bars, and a cafe. Guests enjoy international or Caribbean cuisine with ocean views, beachfront dining, and free breakfast.

Room options

Romantic Room, 1 Bedroom, Ocean View (Penthouse Beachfront Butler Suite)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Ocean View (Grande Luxe Club Level Suite)

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Ocean View (Beachfront Penthouse Club Level Suite)

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Ocean View (Penthouse Club Level Room)

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 Bedroom, Ocean View (Romeo and Juliet Walkout)

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Ocean View (Beachfront Walkout Butler Suite)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Ocean View (Beachfront Grande Luxe Walkout)

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Ocean View (Silver Sun Beachfront Butler Suite)

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room, 1 Bedroom, Ocean View (Silver Sun Beachfront Butler Suite)

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, Ocean View (Silver Sun Club Level Walkout)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room, 1 Bedroom, Ocean View (Silver Sun Club Level Walkout)

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, Ocean View (Silver Sun Club Level Junior Suite)

View from room

Junior Room, 1 Bedroom, Ocean View (Silver Sun Club Level Junior Suite)

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 Bedroom, Ocean View (Silver Sun Honeymoon Beachfront Room)

Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room, 1 Bedroom, Ocean View (Silver Sun Honeymoon Beachfront Room)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Ocean View (Silver Sun Walkout Butler Suite)

Luxury Room, 1 Bedroom, Ocean View (Silver Sun Walkout Butler Suite) | View from room

Luxury Room, 1 Bedroom, Ocean View (Silver Sun Walkout Butler Suite)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 Bedroom, Ocean View (Blue Mahoe Overwater Butler Villa)

Honeymoon Room, 1 Bedroom, Ocean View (Blue Mahoe Overwater Butler Villa) | View from room

Honeymoon Room, 1 Bedroom, Ocean View (Blue Mahoe Overwater Butler Villa)

  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Ocean View (Silver Sun Honeymoon Suite)

View from room

Club Room, 1 Bedroom, Ocean View (Silver Sun Honeymoon Suite)

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 Bedroom, Ocean View (Silve Sun Walkout Honeymoon Suite)

Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room, 1 Bedroom, Ocean View (Silve Sun Walkout Honeymoon Suite)

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Ocean View (Beachfront One Bedroom Butler Suite)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Private Pool (Rondoval Swim-up Butler, Sanctuary)

Villa, 1 King Bed, Private Pool (Rondoval Swim-up Butler, Sanctuary) | Minibar, in-room safe, blackout drapes, iron/ironing board

Villa, 1 King Bed, Private Pool (Rondoval Swim-up Butler, Sanctuary)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Patio, Beachfront (Starlight Swim Up Butler, Soaking Tub)

Suite, 1 Bedroom, Patio, Beachfront (Starlight Swim Up Butler, Soaking Tub) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Patio, Beachfront (Starlight Swim Up Butler, Soaking Tub)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Patio, Beachfront (Starlight Swim-up Club Level, Tub)

Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Suite, 1 King Bed, Patio, Beachfront (Starlight Swim-up Club Level, Tub)

  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Patio, Beachfront (Starlight Swim-up Club Level, Tub)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Patio, Beachfront (Starlight Swim-up Club Level, Tub)

  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony, Beachfront (Starlight Club Level Soaking Tub)

Club Suite, 1 King Bed, Balcony, Beachfront (Starlight Club Level Soaking Tub) | Minibar, in-room safe, blackout drapes, iron/ironing board

Club Suite, 1 King Bed, Balcony, Beachfront (Starlight Club Level Soaking Tub)

  • Ocean view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront (Starlight Club Level Soaking Tub)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Beachfront (Starlight Club Level Soaking Tub)

  • Ocean view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony, Beachfront (Starlight Tranquility Soaking Tub)

Luxury Room, 1 King Bed, Balcony, Beachfront (Starlight Tranquility Soaking Tub) | View from room

Luxury Room, 1 King Bed, Balcony, Beachfront (Starlight Tranquility Soaking Tub)

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Balcony, Beachfront (Starlight Butler Suite, Soaking Tub)

Minibar, in-room safe, blackout drapes, iron/ironing board

Penthouse, 1 Bedroom, Balcony, Beachfront (Starlight Butler Suite, Soaking Tub)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Beachfront (Starlight Butler Suite, Soaking Tub)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony, Beachfront (Starlight Butler Suite, Soaking Tub)

  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Beachfront (Longbeach, Tranquility Soaking Tub)

View from room

Suite, 1 Bedroom, Balcony, Beachfront (Longbeach, Tranquility Soaking Tub)

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Patio, Beachfront (Longbeach Club Leve Soaking Tub)

View from room

Club Room, 1 King Bed, Patio, Beachfront (Longbeach Club Leve Soaking Tub)

  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony, Beachfront (Longbeach Club Level Soaking Tub)

Club Suite, 1 King Bed, Balcony, Beachfront (Longbeach Club Level Soaking Tub) | View from room

Club Suite, 1 King Bed, Balcony, Beachfront (Longbeach Club Level Soaking Tub)

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
A2, P.O. Box 5000, Whitehouse, Westmoreland

What's nearby

  • beach near Knowsley Park - 1 min walk - 0.0 km
  • Bluefields Beach - 13 min drive - 12.1 km
  • Bubbling Spring Mineral Bath - 36 min drive - 33.2 km
  • YS Falls - 51 min drive - 45.4 km
  • Billy Bay Beach - 60 min drive - 53.1 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 99 min drive
  • Free airport shuttle

Restaurants

  • ‪Bayside Restaurant - ‬6 min walk
  • ‪Border - ‬11 min drive
  • ‪Chick’n Dippers - ‬2 min walk
  • ‪Neptune’s Bar - ‬7 min walk
  • ‪Jerk Pit - ‬1 min walk

About this property

Sandals South Coast - ALL INCLUSIVE Couples Only

  • Sandals South Coast - ALL INCLUSIVE Couples Only offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Bayside, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub, and a free airport shuttle. Fellow travelers like the room service.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • Room service during certain hours
    • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Scuba-diving excursions
    • Snorkeling
    • Water skiing
    • Windsurfing

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 392 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property caters to couples, including same-sex couples.
    • Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • 9 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Horse riding nearby
  • Rafting nearby
  • Windsurfing nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference center (4865 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Piano
  • Fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 4 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Red Lane has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bayside - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bluefield Beach Club - This beachfront theme restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Cafe De Paris - This café specializes in French cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Jasmine - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Neptunes - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sandals European Village

Sandals European Village All Inclusive

Sandals Whitehouse

Sandals Whitehouse All Inclusive

Sandals Whitehouse European

Sandals Whitehouse European Village

Sandals Whitehouse European Village All Inclusive

Sandals Whitehouse Village

Sandals South Coast Whitehouse

Sandals South Coast

Sandals South Coast All Inclusive Couples

Sandals South Coast - ALL INCLUSIVE Couples Only Whitehouse

Sandals South Coast All Inclusive Couples Whitehouse

Sandals South Coast All Inclusive Couples Only Whitehouse

Sandals South Coast All Inclusive

Sandals South Coast All Inclusive Couples All-inclusive property

Sandals Whitehouse European Village Spa All Inclusive

Sandals Coast All Inclusive

Frequently asked questions

Does Sandals South Coast - ALL INCLUSIVE Couples Only offer free cancellation for a full refund?

Yes, Sandals South Coast - ALL INCLUSIVE Couples Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sandals South Coast - ALL INCLUSIVE Couples Only?

Yes, there are 4 outdoor pools.

Are pets allowed at Sandals South Coast - ALL INCLUSIVE Couples Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sandals South Coast - ALL INCLUSIVE Couples Only?

Yes, there's free self parking.

Is airport shuttle service offered by Sandals South Coast - ALL INCLUSIVE Couples Only?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Sandals South Coast - ALL INCLUSIVE Couples Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Sandals South Coast - ALL INCLUSIVE Couples Only and nearby?

Have fun with onsite activities like kayaking, sailing, and water skiing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Sandals South Coast - ALL INCLUSIVE Couples Only also has 3 poolside bars, 7 bars, and a nightclub, as well as a private beach, a steam room, and spa services.

Are there restaurants at or near Sandals South Coast - ALL INCLUSIVE Couples Only?

Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.

Does Sandals South Coast - ALL INCLUSIVE Couples Only have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Sandals South Coast - ALL INCLUSIVE Couples Only like?

Sandals South Coast - ALL INCLUSIVE Couples Only is located on the waterfront. Popular attractions include Seven Mile Beach, which is 59 minutes away by car.

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Reviews

Sandals South Coast - ALL INCLUSIVE Couples Only Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Property conditions & facilities

Popular mentions

Service staff
Food
Trip
Beach
Room
Room service
Water

Reviews

Verified

10/10 Exceptional

Great place. Good food and great staff
Avi, 3-night trip
Verified

10/10 Exceptional

The staff were friendly and very accommodating.
Missy, 3-night trip
Verified

10/10 Exceptional

The property was very lovely flowers was excellent and well maintaind. very relaxing and the staff was very friendly and helpfull in all arears.
Paula, 4-night trip
Verified

10/10 Exceptional

Loved the long beach and open spaces never really felt busy lots of room. The staff were amazing always friendly and always smiling.
EILEEN, 14-night trip
Verified

10/10 Exceptional

2nd time at SSC. Great property. Awesome team. Very good food.
Jason, 6-night trip
Verified

10/10 Exceptional

Able to relax and quiet at night…
Michael J, 4-night trip
Verified

10/10 Exceptional

Entertainment was excellent(Keshawn) Facility was great...and there was no lack of opportunity to use the amenities. Very nice!!
Homer, 3-night trip
Verified

10/10 Exceptional

The people were great. Manager Alicia was perfect. Oral a cook at Jasmines was great and made me a special spicy plate!!! Roderick the bartender was fun and very good. Dance and water aerobics instructors were funny and nice.
Darren, 4-night trip
Verified

6/10 Good

Got attacked by bed bugs! Room was not very clean. Didn’t have a working tv for 3 days. The staff wasnt very friendly. Unless you were a priority guest, you weren’t really treated the same. Booked a luxury resort for our anniversary and we’re expecting it to be better. The resort itself was beautiful and the food was delicious.
Nazar, 6-night trip
Verified

10/10 Exceptional

It was our first Sandals' experience! We already start planning our next one at the same location! Wow!
Harel, 4-night trip
Verified

4/10 Fair

Very dangerous and delayed the trip from the airport to the hotel
Ariel, 5-night trip
Verified

10/10 Exceptional

Property was amazing Along with the staff.
Manuel G, 3-night trip
Verified

10/10 Exceptional

This property is wonderful. The only thing I’d like to see more is diversity with the people and food. More Jamaican dishes
Mohamed, 4-night trip
Verified

8/10 Very good

Property was gorgeous! Very welcoming and friendly staff, however service in the sushi restaurant was extremely slow.
Adi and Jay, 7-night trip
Verified

10/10 Exceptional

Amazing Couples Vacation

Our trip was winter getaway and was amazing! The resort is gorgeous and the staff very helpful and courteous. The resort is amazingly manicured and clean. The restaurant options are fabulous. The beach was beautiful and well maintained daily. I can't say enough good things about Sandals South Coast. We'll be going back!
Raymond, 7-night trip
Verified

4/10 Fair

the food wasn't great
Verified

10/10 Exceptional

The staff was ama?ing not one single person was curt or rude. It was crazy how great theese folk were. No matter what the were doing they would alway stop just to say hello and ask could the do anything for us. It was amazing
Verified

10/10 Exceptional

The grounds were absolutely gorgeous and the food was amazing! The only problem I had was that the service at some of the restaurants were extremely slow. Plus, the air conditioner in our room continued to leak despite several people trying to fix it.
Verified

6/10 Good

Many occasions where there was no available staff to do certain things.
kyle, 5-night trip
Verified

10/10 Exceptional

The friendliness of the staff & the willingness to find out if we enjoyed ourselves. One thing I didn’t like was we signed up for an activity. We walked to the activity & it was cancelled by the time we walked down. A courtesy call would have been nice or even asked if we wanted to reschedule, that was not done.
Danielle, 7-night trip
Verified

4/10 Fair

Upon arrival I was told my room was overbooked and I will spend the night at a temporary room, so later on the next day to move to a second room. Making this very inconvenient for my wife and I. Instead of us concentrating on our vacation now we have to worry about we can’t even unpack, at what time they going to move us? ect. The room we finally got room 1114 had a sewage smell and the A/C wasn’t really good making noise and not cooling enough. By the time we finally got settled and went to try to make a reservation for the specialty restaurant everything was booked making us also miss this part of the vacation. Also the beach sucks full of seaweed and the sand is like mud making it nasty to even step in water. In conclusion I won’t recommend doing business with Sandals south coast. Terrible experience, I wasted my time and money. Not good!
Verified

6/10 Good

First of all, why would the pool bars turn the music off and close shop at the prime time of the day, 3pm? The only place that played music was the bar outside of Neptune’s! If it hadn’t been for the two bar tenders there, Ismail and “Thunder Tongue”, my review would have been much worse. Those two should be running the show! Friendly, funny, engaging. Give those two a raise!! The property was beautiful, but the beach was awful! Understand that you can’t clean up what’s in the water, but you can clean up the beach. There were rakes leaned up against the trees, someone should actually try using one. So disappointing. For the amount of $ spent to stay here, and being a Sandals resort, experience was underwhelming. It’s worth it to consider allowing your staff to accept tips. You’ll quickly find they’ll be happier and willing to stick around past 3pm to allow guests a fun time in the sun rather than almost encouraging everyone to go take a nap! This resort is not for younger crowds, 30-50, looking to enjoy a full day at the pool with music or lounging on a beautiful beach. Save yourself some time, money and disappointment..pick another resort!
LeeAnn, 5-night trip
Verified

6/10 Good

Det er ikke 5 stjerne på nogle områder.
Thomas, 4-night trip
Verified

6/10 Good

Upon arrival I tried to ask a question and the comment was "In a minute, not now, in a very rude tone". I found that some staff were rude and condescending. When I called for room service I was rudely told that my level of room didn't qualify for room service. This was never mentioned when booking the room or I might have booked a more expensive room as we enjoy room service in the mornings when we travel. There was absolutely no information provided about the resort in our room or anywhere else, other than a small map of the property. Information regarding the different dining options, planned activities or entertainment during our stay would have been very helpful. Our first morning at breakfast we waited well over an hour for our meal. When we booked a tour the person booking it for us would immediately stop what she was doing for us, to answer the phone . She never even said excuse me for a minute or anything just cut off our conversation to answer the phone, this happened multiple times. It took way longer than it should have due to all of these interruptions. Good customer service would have been to finish working with the customer standing in front of you before dealing with the phone. The HVAC only had three settings, cold, colder and freezing. The good was that the food was delicious (if you didn't mind waiting), the majority of the staff were very friendly and helpful,and the resort was exceptionally well maintained
connie f, 4-night trip
Verified

8/10 Very good

.
Shaun Robert, 7-night trip