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Isabella Hotel and Suites

2.0 star property
Hotel with restaurant, near CF Toronto Eaton Centre

Choose dates to view prices

Isabella Hotel and Suites puts you just a 5-minute drive from CF Toronto Eaton Centre and University of Toronto - St. George Campus. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Royal Ontario Museum and The Distillery Historic District are just a 5-minute drive away. The property is just a short walk to public transportation: Sherbourne Station is 3 minutes and Carlton St at Sherbourne St Stop is 10 minutes.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Standard Suite, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Queen Suite with Sofabed 

Deluxe Queen Suite with Sofabed  | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Deluxe Queen Suite with Sofabed 

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Separate bathtub and shower
Jetted bathtub
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
556 Sherbourne St, Toronto, ON, M4X1L3

What's nearby

  • Downtown Yonge - 10 min walk - 0.9 km
  • Ryerson University - 14 min walk - 1.3 km
  • Royal Ontario Museum - 20 min walk - 1.7 km
  • Yonge-Dundas Square - 5 min drive - 1.5 km
  • CF Toronto Eaton Centre - 6 min drive - 1.8 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 24 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 42 min drive
  • Exhibition Station - 10 min drive
  • Bloor Station - 11 min drive
  • Danforth Station - 11 min drive
  • Sherbourne Station - 3 min walk
  • Carlton St at Sherbourne St Stop - 10 min walk
  • Castle Frank Station - 11 min walk

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Keg Steakhouse + Bar - Mansion - ‬7 min walk
  • ‪Mr. Jerk - ‬6 min walk
  • ‪Rooster Coffee House - ‬5 min walk

About this property

Isabella Hotel and Suites

Isabella Hotel and Suites puts you just a 5-minute drive from CF Toronto Eaton Centre and University of Toronto - St. George Campus. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Royal Ontario Museum and The Distillery Historic District are just a 5-minute drive away. The property is just a short walk to public transportation: Sherbourne Station is 3 minutes and Carlton St at Sherbourne St Stop is 10 minutes.

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 30.00 per night; includes in/out privileges)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 10.00 per night

Parking

  • Self parking costs CAD 30.00 per night with in/out privileges

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Isabella
Isabella Hotel
Isabella Hotel Toronto
Isabella Toronto
Isabella And Suites Toronto
Isabella Hotel and Suites Hotel
Isabella Hotel and Suites Toronto
Isabella Hotel and Suites Hotel Toronto

Frequently asked questions

Does Isabella Hotel and Suites offer free cancellation for a full refund?

Yes, Isabella Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Isabella Hotel and Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Isabella Hotel and Suites?

Yes. Self parking costs CAD 30.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Isabella Hotel and Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Isabella Hotel and Suites?

No, this hotel doesn't have a casino, but Casino Woodbine (26-min drive) and Woodbine Racetrack (27-min drive) are both nearby.

Are there restaurants at or near Isabella Hotel and Suites?

Yes, there's an onsite restaurant.

What's the area around Isabella Hotel and Suites like?

Isabella Hotel and Suites is in Downtown Toronto, a short 3-minute walk from Sherbourne Station and 11 minutes' walk from Downtown Yonge.

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Reviews

Isabella Hotel and Suites Reviews

6.6

Good

6.8

Cleanliness

7.2

Location

7.2

Staff & service

6.2

Property conditions & facilities

Reviews

10/10 Exceptional

Very clean shower and linens clean nice quiet room very comfortable bed hotel staff nice friendly will definitely stay again 👍 i stayed four nights so comfortable and peaceful.
3-night trip

4/10 Fair

The I had was incredibly small and the door didn't lock. I was moved to the room below that was about the same size. The bed sheets had spots/stains on them in both rooms. The bathroom, although small, seemed to be the nicest part of the room but it wasn't super great. The windows in my room were cracked. The furniture is old and no well taken care of. The thermostat didn't work. The elevator is dated and very sketchy, also only holds about 1 persons - maybe 2 if you squeezed but wouldn't recommend. I have stayed in a lot of other places that were about the same price as this that were in better condition. Very disappointed. I only booked here as it was walking distance to my appointment the next day. Will not book again.
1-night trip

4/10 Fair

Not impressed

Our front desk staff was very helpful and tried to accomodate, but our sofa bed had sheets that had not been changed, there were crumbs and hair, the bathroom door couldn't close all the way, the TV didn't work, the table legs were broken, we had to prop them up with pillow cases so it wouldn't wobble, the windows were not operating, and it's old, so the noise from outside was intense, felt like all the windows were open 100% of the time!
Brenda, 2-night trip

6/10 Good

Nice and clean place . Little small room But overall good.
Aj, 1-night trip

2/10 Poor

terrible service, terrible attention.

I had problems with the service, since the tv did not have cable service as indicated here, the tv remote control did not work, only in a tv channel, completely bored, we spoke to reception and they went to check and they said that we were right what something was wrong that they were going to change rooms but they did not, and after all I am still waiting for the refund of the $ 100 CAD that they request as a guarantee, I honestly do not recommend this place, invest $ 10 or $ 20 more but go to a place that really be comfortable and treat them well.
Alfonso de Jesus, 1-night trip

4/10 Fair

Service is friendly, place is clean, Bed is comfortable but cor The same Price Of Holiday inn...!?
Pablo, 1-night trip

8/10 Very good

Good: Great rainfall shower. Unsatisfactory: Dresser missing drawer. Small cramped room. But biggest negative was staff locking doors with bicycle chains after midnight which I wouldn’t doubt break health and safety codes because staff intervention is required in case of emergency.
1-night trip

8/10 Very good

Subway in 3 min erreichbar, Bus hält direkt vor der Tür. Supermarkt und Drogerie gegenüber. Hotel wird renoviert. Frühstück einfach. Zimmer ausreichend.
4-night trip

4/10 Fair

Hôtel à oublié

Chambre jamais nettoyée c’est sale par terre Hôtel en travaux déchets et sacs poubelles aux abords de l’hôtel, c’est pas agréable pour la vue juste à l’entrée Parking en extérieur non gardé et cher 90$ 3 nuits inadmissible Déçu pour le prix payé
Jean-Christophe, 3-night trip

4/10 Fair

avoid

I found cocain on table floor wasn't sweep poor cleaning heating .... was a block heater Week day breakfast start at 8h w.t.f we are working !!! Easy way to save money very sad about this beads or good!
Antoine Jr, 1-night trip

8/10 Very good

Clean small but cozy very friendly staff. Well located if you're from out of town - easy to get to and lots of public transport available within walking distance.
Chloe, 1-night trip

10/10 Exceptional

Friendly, comfortable stay

Return visitor here. Friendly property, comfortable, convenient to subway. The immediate area is in transition, and a bit at the edge of things with a lot of construction. Although typical of much of Toronto. I felt safe. Comfortable bed, shower is small. Carpetless floor made the room feel somewhat barren. Modest breakfast- some unsweetened yogurt would have been nice. Generally clean public spaces, friendly staff
Scott, 2-night trip

4/10 Fair

It looks nicer in the pictures

It just wasn’t for me.
Fana G., 1-night trip

8/10 Very good

Hotel was nice, it’s located across the street from a coffee shop and grocery store. Quick Uber or taxi to Union Station. Exactly what I needed for two nights.
2-night trip

4/10 Fair

Disgusting bathroom, black mould throughout the shower area, soap film all over the soap dish in the shower, elevator was disgusting, low batteries on the TV remote, I had to unplug the TV. See for yourself, Room 302
Mark, 1-night trip

2/10 Poor

Unhappy Customer

I booked the room through this app, expecting a decent place to stay for the night. I arrive quite late as well which i’m is why we were trying to lay down. Upon payment, we were never told about any refund policy or anything when we got our room key. Immediately when we walked in the room we were uncomfortable. The sheets were dirty, pillows were missing, the whole place seemed dusty and dirty, and when we let the front desk know, he mentioned that he doesn’t see how it could be that way if it was one of their nicer more newer rooms. He then blamed house keeping, and I was still not offered any money back. We were forced to find another place to stay extremely late at night and I am extremely unhappy with my experience. I need a refund especially because we didn’t spend more than 2 minutes in the room because of how uncomfortable we were. At the price I paid, the room should not have been that disgusting.
1-night trip

8/10 Very good

Rummet var inte helt rent, lite småsmutsigt. Duschen var otroligt konstig, svårt att tvätta sig i den då strålen var svårhanterlig. Personalen var mycket hjälpsamma och de frågor och problem vi stötte på hjälpte de oss att lösa. Att checka ut mitt i natten var absolut inga problem, inte heller att ta frukost innan frukostserveringen öppnat var något problem. Frukosten var otroligt simpel, bröd, lite yoghurt, flingor, juice eller mjölk, banan/äpple, muffins. Pålägg till mackorna var endast jordnötssmör, sylt/marmelad eller smör. Första intrycket var inte så bra, men det växer med tiden. Nu i efterhand hade vi valt hotellet igen, man får det man betalar för - prisvärt hotell.
11-night trip

10/10 Exceptional

comfortable and clean
Nick, 1-night trip

2/10 Poor

Chambre très petite, beaucoup de bruit jour et nuit, chambre pas nettoyé.
2-night trip

6/10 Good

The hotel was very clean but is definitely not as shown in the pictures on the website. The rooms are tiny barely enough room for two people to move around and the receptionists are very unfriendly seeming annoyed by your arrival.
1-night trip

10/10 Exceptional

Comfortable queen size bed, small but adequite bathroom, clean room.
1-night trip

8/10 Very good

Friendly staff (reception), small but good breakfast.
L.V., 3-night trip

6/10 Good

기대에 못미침

위치때문에 선택했지만. 시설은 낡고 너무 좁아서 별로 였슴.
1-night trip

10/10 Exceptional

Ótimo custo-benefício

Foi tranquila. Estávamos preocupados com a vizinhança, mas não houve problema. Os atendentes (Leo em especial) foram atenciosos, limpeza foi diária, o metrô fica a duas quadras e o ônibus passa bem na frente do hotel. Ótima opção para um casal que busca um bom custo-benefício!
Jefferson, 5-night trip

6/10 Good

Convenient to subway train. A Tim Horton's and grocery store across the street were convenient.
2-night trip