In the heart of London, The Soho Hotel, Firmdale Hotels offers a haven of luxury. Enjoy a facial or body treatment at Temple Spa and indulge in kids' meals at Refuel restaurant. With multilingual staff on hand to help plan your day and 24-hour gym access for those who need to stay active.
Reviews
Loved by guests
9.8 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Spa
Free WiFi
Connecting rooms available
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
24-hour fitness center
24-hour room service
Massage/treatment rooms
In-room childcare
Meeting rooms
Train station pick-up service
Limo/town car service
24-hour front desk
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Television
Daily housekeeping
Laundry facilities
The current price is CNY4,267
CNY4,267
CNY5,120 total
includes taxes & fees
May 24 - May 25
Why we love this property
Business meets pleasure
Central city hotel with meeting rooms and desk spaces. Guests enjoy spa services and 24-hour room service after work.
Delicious dining options
Full breakfast awaits hungry diners at the hotel restaurant. The bar beckons with refreshing beverages after a day of adventure.
Spa and wellness sanctuary
The full-service spa offers aromatherapy, facials, and indulgent body treatments. A 24-hour gym and deep soaking tubs enhance the wellness journey.
4 Richmond Mews, Dean Street, London, England, W1D 3DH
What's nearby
Theatreland - 1 min walk - 0.0 km
Piccadilly Circus - 6 min walk - 0.5 km
Piccadilly - 6 min walk - 0.5 km
Leicester Square - 6 min walk - 0.6 km
Trafalgar Square - 11 min walk - 1.0 km
Getting around
London City Airport (LCY) - 50 min drive
Heathrow Airport (LHR) - 56 min drive
Luton Airport (LTN) - 66 min drive
Stansted Airport (STN) - 72 min drive
London (SEN-Southend) - 82 min drive
Gatwick Airport (LGW) - 101 min drive
Tottenham Court Road Station - 7 min walk
Charing Cross Station - 14 min walk
London (QQU-London Euston Train Station) - 25 min walk
Tottenham Court Road Underground Station - 7 min walk
Piccadilly Circus Underground Station - 8 min walk
Leicester Square Underground Station - 8 min walk
Train station pick-up (surcharge)
Restaurants
L'ETO Caffè - 3 min walk
The Crown & Two Chairmen - 1 min walk
The Nellie Dean - 1 min walk
Soho House 76 Dean Street - 1 min walk
The Ship, Soho - 2 min walk
About this property
The Soho Hotel, Firmdale Hotels
The Soho Hotel, Firmdale Hotels offers a great location, putting you within just a 10-minute walk of Leicester Square and Piccadilly Circus. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Refuel serves lunch and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Tottenham Court Road Underground Station is 7 minutes and Piccadilly Circus Underground Station is 8 minutes.
At a glance
DONE
Hotel size
96 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Offsite parking within 66 ft (GBP 70 per night)
DONE
Transfers
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Children's menu
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Working away
Meeting rooms
Conference space (775 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Library
Fireplace in lobby
24-hour fitness center
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Individually decorated
Freshen up
Deep soaking bathtub
Shower/tub combination
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
Refuel - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 28 per person
There is a service fee of 5 percent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for GBP 78.0 per night
Parking
Parking is available nearby and costs GBP 70 per night (66 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London
Frequently asked questions
Does The Soho Hotel, Firmdale Hotels offer free cancellation for a full refund?
Yes, The Soho Hotel, Firmdale Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Soho Hotel, Firmdale Hotels?
Sorry, pets aren't allowed.
What are the check-in and check-out times at The Soho Hotel, Firmdale Hotels?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at The Soho Hotel, Firmdale Hotels and nearby?
Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and spa services.
Are there restaurants at or near The Soho Hotel, Firmdale Hotels?
Yes, there's an onsite restaurant, Refuel.
Does The Soho Hotel, Firmdale Hotels have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Soho Hotel, Firmdale Hotels like?
The Soho Hotel, Firmdale Hotels is in London City Centre, a short 7-minute walk from Tottenham Court Road Underground Station and 7 minutes' walk from Leicester Square.
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Reviews
The Soho Hotel, Firmdale Hotels Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
9.6
Location
10
Staff & service
10
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great, with a variety of options and a £40 credit per night towards individual items. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Restaurant
Breakfast
Bed
Bathroom
Children
Bar
Reviews
Verified
10/10 Exceptional
Apr 22, 2026
Great stay, prime location.
Peter Uldall
Peter Uldall, 4-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Beautiful rooms, great service, great location. Comfortable, welcoming.
Ariel
Ariel, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Room excellent and very helpful staff
Katrina
Katrina, 3-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Excellent staff!!
Catherine
Catherine, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
The service was impeccable and I loved that guests had access to a fully stocked Honesty bar.
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Incredible service across the board. Friendly welcomes, helpful staff. I loved watching guests and staff greet each other as old friends every morning at breakfasts - it's clear there are a LOT of regulars. Our room was so comfortable, layout was ideal for traveling with kids. Loved the views. Loved the service. Definitely a favorite hotel experience.
Pamela
Pamela, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Clean, nice interiors, great shower and a bathtub. Every staff member very courteous.
Great location with walking distance to ahopping and monuments. Short distance to the tube that goes straight to Heathrow. Breakfast was fresh and delicious. Quiet street at night. Good bed.
Halldor
Halldor, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Amazing room. Staff were excellent and attentive! Alexander was especially helpful.
Johnanthony
Johnanthony, 6-night trip
Verified
10/10 Exceptional
Oct 8, 2025
We loved our stay here. Everyone was extremely welcoming. The decor, art, furnishings were an experience. Lots of dining options steps from the hotel (back restaurant door). We will definitely stay here again on our next London trip!
Christina
Christina, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Lovely property with great staff and fun atmosphere.
Stephanie
Stephanie, 2-night trip
Verified
10/10 Exceptional
Feb 7, 2026
GREAT, they actually hold the door for you!
From the luggage crew, front desk, bar, room keep all the way to management, everyone it’s working around the clock to make your stay goes as smooth as possible, very impressive.
Will be back in a heart bit.
EMILIO A
EMILIO A, 2-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Fantastic property with beautiful rooms and friendly staff. Excellent walkable location. Large, comfortable rooms. Loved everything about this place, and will definitely return
Addison
Addison, 5-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Amazing hotel! They made every detail so special for our stay with our kids. Loved location for getting around, great places to eat. Would definitely stay here again!
Claire
Claire, 4-night trip
Verified
10/10 Exceptional
Jul 10, 2025
We have stayed a few other places in London, but this hotel has been my favorite. I would stay here again. I love the decor, the staff, restaurant, and the rooms. The gym was more than sufficient. The location is perfect.
Niki
Niki, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2025
I loved my visit to the Soho Hotel. The decor and hospitality are top-notch, and we could not have been more pleased with the experience. I think this will be my go-to hotel for visits to London moving forward. Thank you to the team for taking such good care of us at a very important time for my family.
Kristin
Kristin, 4-night trip
Verified
10/10 Exceptional
Jul 11, 2025
The staff was amazing. The location perfect. If you’re coming to London and want to stay in the heart of it all The Soho Hotel is amazing. Would definitely book again. Loved every second of it.
Aaron
Aaron, 7-night trip
Verified
10/10 Exceptional
Jul 23, 2024
Beautiful property, centrally located
janice
janice, 5-night trip
Verified
10/10 Exceptional
Oct 14, 2023
The Soho Hotel is beautiful, but the staff and service are what makes it such a special place to stay.
Heather
Heather, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2025
The best hotel team and service we experienced. Top and very natural. Make our trip memorable! Highly recommend !
Tao
Tao, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
The service was impeccable
Marco
Marco, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2024
Warm friendly and helpful staff in all service areas, large comfortable rooms and wonderfully located in Soho. Easy walking to many areas.
Gary
Gary, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2023
Excellent location. THE most lovely staff.
Definitely our new favorite hotel in London.
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Honestly, I almost never leave reviews—but our stay at Soho Hotel was truly exceptional. We have stayed in many top-notch five-star hotels, and I can confidently say this was perfection from start to finish.
The attention to detail in the room made the experience feel incredibly special. There was a beautifully decorated Christmas tree waiting for us, milk and cookies delivered for the kids, thoughtful little bags of kids toiletries, and even candles to take home—details that felt both luxurious and genuinely warm.
Beyond all of that, the room itself was absolutely gorgeous. We didn’t want to leave. An unforgettable stay, and one we will be talking about for a long time
Bethany
Bethany, 2-night trip
Verified
10/10 Exceptional
Apr 2, 2025
We had a great stay at SoHo London. From the front desk staff to concierge to restaurant staff, everyone was friendly and helpful. Staff are friendly especially to my two young boys. Also, Julien at the concierge desk was particularly helpful and assisted with booking various activities we had in mind. We’ll definitely stay there again in the future.
Bita
Bita, 6-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Just brilliant. Staff were super friendly and helpful. Room was comfortable and quiet. Food and drink spot on.