Check in was supposed to call
When room was ready. They never called. Bed was very hard. Room smelled like smoke.
Kelly
1 晚行程
8/10
If you are staying with a pet - service animals and luggage have to go through casino floor when entering and returning to your room. Very tight space and noise front elevator and entrance- exit. Most casinos - hotels have a separate entrance.
David
4 晚行程
6/10
John
3 晚家庭旅行
10/10
IT WORKED FOR WHAT WE WANTED TO DO. Not much time in the hotel room, clean and quiet.
Joanna
2 晚行程
10/10
The weather was perfect. The outside terrace was a fantastic place to have coffee in the morning overall, the day was great. The people were friendly. It’s very clean and comfortable.
Connie
1 晚结伴旅行
10/10
We stayed there for several days and had a blast
brooke
4 晚行程
6/10
Its was ok, but our room smelled like cigarettes.
Tabitha
3 晚家庭旅行
2/10
Hotel gone down hill. Unfriendly desk. Cafe opens at 11 for brealkfsst. Beds were a throwback from the 60’s
Irma
2 晚家庭旅行
6/10
Just staying 1 night room was clean and comfortable. My biggest complaint was there was no entrance that you didn’t have to walk through a stinky smoke filled environment ! That is a big no go for me, can’t stand having to go to a meeting smelling like I’ve been smoking like a chimney.
Kimberly
1 晚商务旅行
8/10
Rhonda
1 晚家庭旅行
6/10
First time guests to your property. Room was dated, needs updating. Hallway smelled better then room upon entry. Need signage for Front Desk and in parking garage for hotel check in. We were in a 2 queen hotel room, only 2 coffee cups available. Signage at entrance to hotel/casino stating “Please have a valid ID ready for Security” would help. Security Officers need some customer service training when manning the security ID check coming from the garage. On my initial entry one particular Security Officer was very lacking in this skill. He/She needed to understand not all guests are familiar with your property and procedures. Front Desk employees were spot on with your customer service standards. Overall we were not really impressed with your property.
John
1 晚家庭旅行
10/10
Amazing stay, do recommend
Angel
1 晚行程
10/10
Paul
1 晚行程
10/10
lynn
1 晚行程
10/10
真实旅客
1 晚家庭旅行
4/10
TANIESHA
2 晚家庭旅行
6/10
Tioata
1 晚行程
4/10
William
3 晚行程
10/10
Audra
1 晚行程
4/10
Older casino hotel. Have to go through metal detector to enter from parking garage. Then go through casino to hotel desk. Smoke smells transitions upstairs as well. Changed 3 nights to 1. Thank you hotels.com and the hotel for the full refund. People were great space not ao much...
Jeff
3 晚商务旅行
10/10
Luis
1 晚结伴旅行
8/10
This morning there was no water pressure and just a trickle of water