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Khaban Bacalar Hotel Boutique

3.5 star property
Lakefront hotel with outdoor pool, near Lake Bacalar

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Photo gallery for Khaban Bacalar Hotel Boutique

Relax on the deck with a clear view of the sea, surrounded by a pool and a thatched-roof structure.
Property video
Relax on the deck with a hammock, chair, and table overlooking a serene body of water and lush greenery.
Enjoy breathtaking views of the lake from the balcony with a thatched roof, featuring a comfortable chair and table.
Relax on the deck overlooking the ocean with a hammock and chairs, steps from a pool.
Tucked away in the suburbs, Khaban Bacalar Hotel Boutique offers a tranquil retreat with a restaurant and serene terrace. Treat yourself to rejuvenating spa treatments like massages or facials, then unwind by the outdoor pool or connect to WiFi.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Spa
  • Free breakfast
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Limited hour front desk
  • Tour/ticket assistance
  • Kayaking

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Master Double Suite with Balcony Lagoon View

Relax on the balcony overlooking the water with a hammock and enjoy the lush surroundings.

Master Double Suite with Balcony Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Ceiling fan
Premium bedding
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double with Balcony Garden View

Relax in this serene retreat with two beds and a balcony overlooking lush greenery and a thatched-roof structure.

Deluxe Double with Balcony Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Ceiling fan
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Balcony Lagoon View

Relax on the balcony with a hammock and chair, overlooking the surroundings from the comfort of your room.

Master Suite with Balcony Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Ceiling fan
Premium bedding
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Balcony

Relax in a serene space with a hammock suspended between windows, a balcony offering views of lush greenery, and a sliding door leading to the outdoors.

Double Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Ceiling fan
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Khaban Private Pool Lagoon Front - up to 6 people

Relax on the deck with a clear view of the sea, surrounded by a pool and a thatched-roof structure.

Villa Khaban Private Pool Lagoon Front - up to 6 people

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Separate bedroom
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
  • 120 sq m
  • 3 bedrooms
  • Lagoon view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King with Balcony Garden View

Relax in a spacious room with a large bed, a bench at its foot, and a unique stone-patterned wall.

Deluxe King with Balcony Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Ceiling fan
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 351 reviews
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About the neighborhood

Map
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 10 min walk - 0.8 km
  • Laguna Bacalar Ecological Park - 15 min drive - 12.4 km
  • Fort of San Felipe - 15 min drive - 13.1 km
  • Cenote Cocalitos - 19 min drive - 16.7 km
  • Cenote Azul - 20 min drive - 17.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive
  • Corozal (CZH) - 60 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Playita - ‬14 min drive
  • ‪Marisqueria el Taco Loco - ‬11 min drive
  • ‪El Sazón a la Mexicana - ‬13 min drive
  • ‪Finisterre Bacalar - ‬14 min drive
  • ‪Yerbabuena - ‬13 min drive

About this property

Khaban Bacalar Hotel Boutique

Khaban Bacalar Hotel Boutique offers a great location, putting you within just a 10-minute walk of Lake Bacalar. Guests can grab a bite to eat at the restaurant, or indulge in massages, facials, or body treatments. Other features include an outdoor pool, a terrace, and a garden.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 9:30 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Kayaking
  • Canoe
  • Boat tours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • At least 80% lighting from LEDs

Accessibility

  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 5000 per vehicle (roundtrip, maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

Does Khaban Bacalar Hotel Boutique offer free cancellation for a full refund?

Yes, Khaban Bacalar Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Khaban Bacalar Hotel Boutique?

Yes, there's an outdoor pool.

Are pets allowed at Khaban Bacalar Hotel Boutique?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Khaban Bacalar Hotel Boutique?

Yes, there's free self parking.

Is airport shuttle service offered by Khaban Bacalar Hotel Boutique?

Yes, an airport shuttle is available. The charge is MXN 5000 per vehicle roundtrip.

What are the check-in and check-out times at Khaban Bacalar Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

What is there to do at Khaban Bacalar Hotel Boutique and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Khaban Bacalar Hotel Boutique?

Yes, there's an onsite restaurant.

Does Khaban Bacalar Hotel Boutique have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Khaban Bacalar Hotel Boutique like?

Khaban Bacalar Hotel Boutique is located a short 8-minute walk from Lake Bacalar.

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Khaban Bacalar Hotel Boutique Reviews

Reviews

8.4

Very Good

9.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

View
Room
Lake
Service staff

Reviews

10/10 Excellent

Everything was great! Location, food, rooms, service
Katia, 4-night trip

10/10 Excellent

Limited on the food The outside of the property was not to clean to many leaves
Sonia, 3-night trip

10/10 Excellent

Nice resort, i will be back again. Calm & relax
oscar, 2-night trip

10/10 Excellent

Place was quiet and peaceful
Yossie, 2-night trip

10/10 Excellent

Stay here for sure!!

The service was excellent. The food was excellent. I would stay here again in a heartbeat.
Michael, 1-night trip

10/10 Excellent

Nice place to stay quite, beautiful view to lake, staff friendly .
Sandra, 2-night trip

8/10 Good

View was beautiful
Yasmin, 5-night trip

10/10 Excellent

Amazing place to relax.
Rosa Graciela, 2-night trip

6/10 Okay

Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Alberto, 2-night trip

10/10 Excellent

Great experience

We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Ricardo A, 4-night trip

2/10 Terrible

Horrible! Don’t stay here!

Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
Carlos, 1-night trip

6/10 Okay

Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Juan, 2-night trip

10/10 Excellent

This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Jennifer, 3-night trip

10/10 Excellent

Stunning property

Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
View from villa 11
Lucia, 2-night trip

2/10 Terrible

Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.

8/10 Good

El lugar es muy tranquilo; el personal 10/10. Tiene áreas de oportunidad, pero en general me gustó.
Marielle, 6-night trip

10/10 Excellent

La comida de muy buena calidad, y de muy buen sabor , las habitaciones cómodas, el hotel excelente y el personal de restaurante y de la recepción súper atentos
Angelica, 5-night trip

10/10 Excellent

Danya, 5-night trip

10/10 Excellent

Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
natza, 3-night trip

8/10 Good

No es amigable para personas con problemas de movilidad
Claudia, 2-night trip

10/10 Excellent

Meyvi Lissette Zelaya, 3-night trip

8/10 Good

Grandes vistas y habitaciones amplias

El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
Miguel A, 4-night trip

10/10 Excellent

El personal muy amable, la comida deliciosa, las habitaciones muy limpias y con aire acondicionado, es un lugar para relajarse
Montserrat Perez, 3-night trip

8/10 Good

Bonito

Bonito hotel, alejado del centro, habitaciones limpias
ROXANNA, 1-night trip

6/10 Okay

FERNANDO, 4-night trip