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Holiday Inn Express & Suites Jonesboro By Ihg

2.5 star property
City-center hotel within easy reach of Concord Mills

Choose dates to view prices

Near Concord Mills, Comfort Suites Concord Mills offers a warm welcome with breakfast buffet, grocery store, and garden. Unwind by the indoor pool or stay active at the gym while staying connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • Gym
  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Convenience store
  • ATM/banking services
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

Studio Suite, 2 Queen Beds, Mobility Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Premium Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Standard Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Wingate by Wyndham Charlotte Speedway/Concord
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, 1,284 reviews
The price is CNY762
CNY861 total
includes taxes & fees
Nov 16 - Nov 17
Wingate by Wyndham Charlotte Speedway/Concord
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About the neighborhood

Map
7800 Gateway Lane NW, Concord, NC, 28027

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Hendrick Motorsports Complex - 3 min drive - 2.3 km
  • Charlotte Motor Speedway - 3 min drive - 4.0 km

Getting around

  • Concord, NC (USA-Concord Regional) - 9 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive
  • Charlotte Station - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cook-Out - ‬3 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

Holiday Inn Express & Suites Jonesboro By Ihg

When you stay at Holiday Inn Express & Suites Jonesboro By Ihg, you'll be just a 5-minute drive from Concord Mills and Charlotte Motor Speedway. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast on weekdays between 6:00 AM and 9:30 AM. Also, this hotel is within a short drive of University of North Carolina at Charlotte. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Winery tours nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Garden
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 68
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible business center
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The property will be renovating from June 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Frequently asked questions

Does Holiday Inn Express & Suites Jonesboro By Ihg offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Jonesboro By Ihg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Express & Suites Jonesboro By Ihg?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express & Suites Jonesboro By Ihg?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Jonesboro By Ihg?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Holiday Inn Express & Suites Jonesboro By Ihg and nearby?

Holiday Inn Express & Suites Jonesboro By Ihg has a fitness center and a garden.

What's the area around Holiday Inn Express & Suites Jonesboro By Ihg like?

Holiday Inn Express & Suites Jonesboro By Ihg is a short 9-minute drive from Concord, NC (USA-Concord Regional) and 18 minutes' walk from Concord Mills.

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Holiday Inn Express & Suites Jonesboro By Ihg Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Restaurant
Bathroom
Food
Building
Air conditioning

What guests liked

  • Breakfast options were good, with a variety of choices including eggs, sausage, waffles, yogurt, and more. (31 reviews)
  • Conveniently located near many restaurants within walkable distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Mall nearbym
Odette, 3-night trip

10/10 Exceptional

This hotel would have received five stars if it had not been in renovation. It is being converted to a Staybridge and I will certainly return. Manager is delightful and place is very clean. Great room fr the money
Barry, 1-night trip

10/10 Exceptional

The location was near lots of food. The hotel was under construction, so it was kind of noisy. The windows are very thin. You can hear things that are going on outside as you’re trying to sleep overall, the upgrades to the rooms were very nice. We enjoyed our stay while we were there.
Kimberly, 4-night trip

10/10 Exceptional

Nice area
Polly, 2-night trip

10/10 Exceptional

Very clean, staff very polite, breakfast was great.
Jason, 2-night trip

10/10 Exceptional

Rooms were very clean and the staff was amazing.
chris, 3-night trip

8/10 Very good

very good property
Markiel, 2-night trip

10/10 Exceptional

Safe clean place

Safe clean place to stay. Baths and charging ports need updated.
gretchen, 1-night trip

8/10 Very good

Shopping

The hotel is old and undergoing renovations. The pool is no longer there. Our room was comfortable albeit dated. Breakfast was adequate. Overall, a fine stay.
Linda, 1-night trip

10/10 Exceptional

I enjoyed my stay.
SABRINA, 1-night trip

8/10 Very good

Renovations in progress

Parking crowded in front but spots available. Air conditioning either cold or hot even runs when temperature turned up high. Beds comfortable. Microwave not clean. Needs updating but I think they are working g on that now. Breakfast was decent. Staff friendly. If it weren’t so expensive I would stay again.
Lynn, 1-night trip

10/10 Exceptional

Walking distances of restaurants, Friendly staff not rude..
Vicky, 2-night trip

10/10 Exceptional

Very comfy and staff was terrific.
chris, 1-night trip

10/10 Exceptional

Excellent options for breakfast
Vanessa, 2-night trip

10/10 Exceptional

Great
Daniel, 1-night trip

6/10 Good

Clean but ready for a room and hallway renovation on the guest room floors.
Sharon, 1-night trip

10/10 Exceptional

Great location. Lots of shopping and dining options very close by. Really only big complaint was that the indoor pool and room were very very cold! But I would stay here again.
Patricia, 1-night trip

10/10 Exceptional

Nice place
John, 1-night trip

10/10 Exceptional

Nice find!

Wonderful hotel. Breakfast was not great but overall the stay was great! Very friendly and very clean.
Nancy, 1-night trip

10/10 Exceptional

It was great. Rooms are clean, staff is nice, area is very nice
Michelle, 1-night trip

6/10 Good

The property was adequate for our needs, however there was not enough seating in the breakfast area for the amount of guests. We knew that this property was in a busy area but it was very noisy. The staff were helpful and polite.
Darren, 1-night trip

10/10 Exceptional

Everything around
Tanya, 2-night trip

6/10 Good

Room was spacious and hotel conveniently located. Needs to be updated, carpet stained, holes in curtains, and king bed felt different on both sides. For the price the experience was off and expectations weren’t met. Once renovated will definitely try again.
2-night trip

10/10 Exceptional

Good Vacation

The room was comfortable and clean. 1 less thing to worry about on vacation.
Brian, 2-night trip

8/10 Very good

Breakfast was good with a variety of choices. Room was good, large rest area with sofa, TV and kitchenette. Bathroom and bedroom was spacious. Very clean inside.
Barry, 1-night trip