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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property

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Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
1 bedroom, premium bedding, pillowtop beds, free minibar
Reception
View from room
10 restaurants, breakfast, lunch, dinner served; international cuisine
Escape to Excellence Riviera Cancun - Adults Only All Inclusive, where lush grounds and tranquil pools meet vibrant beach activities. Enjoy a rejuvenating spa day at MIILE SPA or stay active with yoga classes, kayaking, or volleyball on the private beach. With 10 restaurants offering international cuisine and free WiFi throughout, this luxury property is perfect for those seeking relaxation and adventure.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 11 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Beach bar
  • Pool bar

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is CNY3,429
CNY3,429 total
includes taxes & fees
Jul 5 - Jul 6

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

7.4 out of 10
Good
(3 reviews)

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(134 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillowtop bed
Separate bedroom
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(38 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillowtop bed
Separate bedroom
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillowtop bed
Separate bedroom
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Pillowtop bed
Separate bedroom
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 2 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 4 min drive - 3.6 km
  • Petempich Bay - 12 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Cozumel Intl. Airport (CZM) - 25.5 miles/41.1 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive offers a private beach where you can play volleyball or sip a drink at the beach bar, plus you'll be within a 10-minute walk of Puerto Morelos Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The Kitchen Table, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 11 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 440 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Shopping

Working away

  • 4 meeting rooms
  • Conference space (104410 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Romance packages

Facilities

  • 9 buildings/towers
  • Built in 2004
  • ATM/banking
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Adjacent to a golf course
  • 6 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Accessible airport shuttle
ROOM

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive
HELP_OUTLINE

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Excellence Riviera Cancun - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, there are 6 outdoor pools.

Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3413.73 per vehicle roundtrip.

What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Excellence Riviera Cancun - Adults Only All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and volleyball. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence Riviera Cancun - Adults Only All Inclusive also has 11 bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, there are 10 onsite restaurants, featuring international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Excellence Riviera Cancun - Adults Only All Inclusive like?

Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach and 14 minutes' walk from Arrecife de Puerto Morelos National Park. Travelers say this property is in a good location.

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Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Entertainment
Drinks
Recreation
Trip
Water

What guests liked

  • The pools were clean, well-maintained, and offered a variety of temperatures and activities for a fun and relaxing experience. (92 reviews)
  • The all-inclusive experience offered exceptional food quality, variety, and attentive service, making it a standout among other all-inclusive resorts. (59 reviews)
  • The dining experience was outstanding with multiple restaurants offering excellent food and exceptional service. (66 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place.
Jill, 4-night trip

10/10 Exceptional

One of the best resorts we’ve stayed, ever!
Roy, 4-night trip

10/10 Exceptional

We loved how friendly the staff was and how relaxing the stay was. Great place for a couple to get away!
Allison, 7-night trip

10/10 Exceptional

So beautiful, so clean, and the BEST food!
Emily, 5-night trip

10/10 Exceptional

Great place very nice
John, 5-night trip

10/10 Exceptional

Amazing food, staff, pool, beach and activities
Ashwin, 4-night trip

10/10 Exceptional

Quiet, comfortable, little details make the difference, friendly staff was amazing

10/10 Exceptional

We loved this resort! The beach was a 10/10, the staff were also a 10/10.
Michelle, 3-night trip

10/10 Exceptional

The Excellence is a gorgeous resort with everything you’ll need for a relaxing getaway.
Sharon, 3-night trip

10/10 Exceptional

We travel to Mexico frequently and loved this property. It’s great for couples or groups. The day time and evening entertainment was fantastic, the property and staff were great as well. We would definitely stay at this property again
Melanie, 5-night trip

10/10 Exceptional

The service and the staff are amazing!
Arline F, 7-night trip

10/10 Exceptional

Exceptional staff and service
Deborah, 7-night trip

10/10 Exceptional

Great Experience

9.5 - Overall 9.0 - Food 10 - Service / Staff 10 - Cleanliness 10 - Room - Jr Rooftop Suite 9.5 - Activities - No snorkeling due to seaweed 9.0 - Beach - Water was murky with seaweed
Ronald, 5-night trip

10/10 Exceptional

Would visit again

Great stay. Food was good, not great, but certainly better than the majority of all inclusive resorts we have stayed in. The excellence collection is always solid and we have yet to have a bad stay in any of the ones we have visited.
Michael, 4-night trip

8/10 Very good

Clean, good food, great staff.
Irene, 7-night trip

10/10 Exceptional

Second time staying at Excellence resort and did not disappoint, service was great and staff goes above and beyond to make your stay memorable. Shout out to Javier at the beach, he was fantastic !
Peter M, 4-night trip

8/10 Very good

Relaxing, good food
Eduardo, 4-night trip

10/10 Exceptional

Great!
Scott, 5-night trip

10/10 Exceptional

This is one of the best places we’ve stayed at. The food was fantastic and the staff is so friendly and welcoming. Definitely coming back again!
Kelly, 7-night trip

10/10 Exceptional

Gorgeous property, everyone was so amazing and kind. The food was phenomenal!
Cynthia, 4-night trip

10/10 Exceptional

The staff, layout, restaurants, lazy pool, and beach!
Tim, 13-night trip

10/10 Exceptional

Excellent stay. Highly recommend.
Jennifer, 7-night trip

10/10 Exceptional

Friendly staff, well maintained property. Fun daily entertainment. Good food and drinks.
Jessica B, 4-night trip

10/10 Exceptional

Great
Trevor, 7-night trip

10/10 Exceptional

Amazing resort. Very very clean and excellent service. We had no complaints except we couldn’t stay longer.
Kerry, 6-night trip