Grey Street Hotel

3.5 star property
Hotel with spa, near Castle Keep

Choose dates to view prices

Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY500
CNY600 total
includes taxes & fees
May 14 - May 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room

9.0 out of 10
Wonderful
(65 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
  • Castle Keep - 3 min walk - 0.3 km
  • Northumbria University - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km

Getting around

  • Newcastle Intl. Airport (NCL) - 14 min drive
  • Newcastle Central Station - 6 min walk
  • Manors Station - 7 min walk
  • Blaydon Station - 8 min drive
  • Monument Station - 5 min walk
  • Central Station - 5 min walk
  • Central Station - 6 min walk

Restaurants

  • ‪Old George Inn - ‬3 min walk
  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk
  • ‪Zizzi - ‬3 min walk

About this property

Grey Street Hotel

Grey Street Hotel puts you in a great location, within just a 10-minute walk of Castle Keep and Chinatown. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis. A bar/lounge and a terrace are other highlights. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Dining

Monument Bar - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel currently open?

The property is closed between December 24 and December 26.

Does Grey Street Hotel offer free cancellation for a full refund?

Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grey Street Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grey Street Hotel?

Sorry, there's no onsite parking at Grey Street Hotel.

What are the check-in and check-out times at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Grey Street Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.

What is there to do at Grey Street Hotel and nearby?

Grey Street Hotel has a spa.

What's the area around Grey Street Hotel like?

Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.

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Reviews

Grey Street Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, cooked to order, and a highlight of the stay. (115 reviews)
  • Spa treatments were reasonably priced and had good availability. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bar
Bed
Bathroom
Restaurant
Lobby
Food

Reviews

Verified

8/10 Very good

Location is very good and hotel is well run and clean
Philip, 3-night trip
Verified

10/10 Exceptional

Fantastic hotel location great
Robert, 2-night trip
Verified

10/10 Exceptional

Nice & airy room, great breakfast. Convenient for centre of town & walking distance from train station
Lucy, 2-night trip
Verified

10/10 Exceptional

Lovely staff, fab bed, good location.
Nathalie, 2-night trip
Verified

10/10 Exceptional

Had a lovely stay in a suite - main things that stood out were very friendly staff, excellent location, good breakfast, clean room, comfy bed. Would definitely stay again!
David, 2-night trip
Verified

10/10 Exceptional

Great lication, rooms lovely, staff friendly.
Sarah, 1-night trip
Verified

8/10 Very good

Great location and easy parking nearby
Sarah, 1-night trip
Verified

10/10 Exceptional

Staff are always so lovely, welcoming and friendly.
Helen, 2-night trip
Verified

10/10 Exceptional

Rooms was perfect, lovely breakfasts cooked to order which is better than any buffet. Grey street fantastic location first class.
Kevin, 2-night trip
Verified

10/10 Exceptional

The hotel location was perfect. Staff were unfailingly helpful & friendly. It was sad the spa wasn't available, but it didn't detract from our stay.
Gilda, 3-night trip
Verified

10/10 Exceptional

Excellent hotel
Deborah, 2-night trip
Verified

10/10 Exceptional

Lovely hotel. Cool, calm and friendly.
Paul, 2-night trip
Verified

10/10 Exceptional

A little dated in the bathrooms but a great find
Graham, 2-night trip
Verified

10/10 Exceptional

Lovely stay. Big spacious room, comfy beds. Proper mugs for morning coffee!! The location is perfect for a night in the city. Breakfast was lobely, best pain au chocolat I've ever had!
Kimberley, 1-night trip
Verified

8/10 Very good

Good location, staff were friendly and helpful although could have told us if there was somewhere we could have had a quiet drink in the hotel they only told us about breakfast which was lovely, not sure if they are pet friendly and did not use tge spa.
June, 2-night trip
Verified

10/10 Exceptional

The room was clean and the king size bed very comfortable, we did not use the Spa. Breakfast was delicious.
Lynda, 2-night trip
Verified

10/10 Exceptional

Stunning room
Sam, 4-night trip
Verified

10/10 Exceptional

Wonderful location, upgraded to a suite and lovely breakfast.
Susan, 1-night trip
Verified

6/10 Good

Staff were very pleasant and welcoming. The room was classed as Deluxe, but there was nothing Deluxe about it. Excellent location.
Robert, 3-night trip
Verified

10/10 Exceptional

Great
Shu Ho Philip, 3-night trip
Verified

10/10 Exceptional

Excellent once again, one of my favourite places to stay in Newcastle.
Alan, 1-night trip
Verified

8/10 Very good

The location perfect
kev, 1-night trip
Verified

10/10 Exceptional

Clean and welcoming
brendan, 2-night trip
Verified

10/10 Exceptional

The reception staff were very friendly and welcoming and being able to leave our bags before check in was very helpful. The room was very clean, spacious and comfortable. We’d definitely stay again.
Ruth, 1-night trip
Verified

10/10 Exceptional

Large attractive rooms with character, friendly staff and great location
Duncan, 1-night trip