Located close to Thyssen-Bornemisza National Museum and El Retiro Park, Nuevo Madrid offers a tranquil retreat with WiFi, a health club, and Spa Nuevo Madrid for some pampering. Indulge in dry cleaning/laundry services or grab a coffee at the cafe while you plan your day near Santiago Bernabéu Stadium.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Free parking
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Health club
Sauna
Hot tub
Room service
Coffee shop/cafe
Massage/treatment rooms
Babysitting
Conference center
Feel at home (6)
Babysitting services
Garden
Daily housekeeping
Laundry facilities
Elevator
Minibar
Why we love this property
Work and wellness blend
This hotel combines business amenities with spa indulgence. Meeting rooms and business center fuel productivity, while saunas and massages restore balance.
Diverse dining options
The hotel tempts taste buds with a lively restaurant, cozy cafe, and welcoming bar. Morning energy comes from the buffet breakfast.
Spa haven for the soul
The full-service spa offers daily treatments from facials to massages. A sauna, hot tub, and steam room await. The health club completes this wellness escape.
Calle Bausa, 27, Madrid, Community of Madrid, 28033
What's nearby
Azca Financial District - 19 min walk - 1.6 km
Paseo de la Castellana - 2 min drive - 1.4 km
Plaza de Castilla - 2 min drive - 1.8 km
Gate of Europe - 2 min drive - 1.8 km
Parque de Berlin - 2 min drive - 1.8 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
Ramon y Cajal Station - 5 min drive
Madrid Chamartín Station - 23 min walk
Madrid (XTI-Chamartin Train Station) - 25 min walk
Manoteras Station - 15 min walk
Pinar de Chamartin Station - 17 min walk
Bambu Station - 18 min walk
Restaurants
Restaurante Estébanez - 18 min walk
Bambu Garden - 14 min walk
El Kiosko - 15 min walk
Cafetería Galvache - 14 min walk
Bar Cerveceria Soccer- Sports Bar - 12 min walk
About this property
Nuevo Madrid
Nuevo Madrid puts you just a 5-minute drive from Plaza de Castilla and Paseo de la Castellana. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. A bar/lounge, a health club, and a fitness center are other highlights. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Manoteras Station is 15 minutes away.
At a glance
DONE
Hotel size
226 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Babysitting services
Working away
Business center
8 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Garden
Health club
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Rollaway beds are available for EUR 33 per night
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Nuevo Madrid Hotel
Hotel Nuevo Madrid
Nuevo Madrid Madrid
Nuevo Madrid Hotel Madrid
Frequently asked questions
Does Nuevo Madrid offer free cancellation for a full refund?
Yes, Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Nuevo Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Nuevo Madrid?
Yes, there's free self parking.
What are the check-in and check-out times at Nuevo Madrid?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Nuevo Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (10-min drive) is nearby.
What is there to do at Nuevo Madrid and nearby?
Nuevo Madrid has a spa and a Turkish bath, as well as a garden.
Are there restaurants at or near Nuevo Madrid?
Yes, there's an onsite restaurant.
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Reviews
Nuevo Madrid Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
7.6
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious with good choices and quality food. (6 reviews)
The spa was wonderful, with a free and relaxing experience, and the staff, including Roxana, were professional and provided excellent service. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Air conditioning
Bathroom
Subway
Restaurant
Cities
Bus
Reviews
Verified
10/10 Exceptional
Sep 28, 2022
It was a good place to stay, close to the metro
Josh
Josh, 5-night trip
Verified
10/10 Exceptional
Oct 1, 2022
The spa and restaurant area
America
America, 5-night trip
Verified
8/10 Very good
Nov 3, 2022
Clean and friendly staff
Andrew
Verified
10/10 Exceptional
Aug 13, 2022
Amazing property. I would definitely recommend this location.
Hasban
Hasban, 1-night trip
Verified
10/10 Exceptional
May 9, 2023
Amazing!
Very good place! Good staffs, good breakfast and very clean place!
Arthur S
Arthur S, 7-night trip
Verified
10/10 Exceptional
Sep 10, 2022
Clean hotel
Alexander
Alexander, 5-night trip
Verified
8/10 Very good
May 21, 2023
The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there.
John
John, 6-night trip
Verified
10/10 Exceptional
Sep 16, 2022
Flott hotell
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 19, 2022
Pleasant stay
Lovely hotel. Nice walk to metro stations situated in the middle of 2 stations on line 1 which go to gran via. Hotel offers transport to centre on weekends which is useful. Room was very clean and comfortable.
Morven
Morven, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2023
This hotel has standards way above the average hotels in the area. Large rooms and baths. Excellent facilities. Very clean and about 15min from the airport.
Jorge
Verified
10/10 Exceptional
Jul 11, 2022
Wonderful and very pleasant stay. The entire staff, from room service, to front desk to housekeeper, went above qnd beyond for my stay to be unforgettable. The spa is wonderful. Gracias de todo corazon.
Jelinek Lizardo
Jelinek Lizardo, 4-night trip
Verified
10/10 Exceptional
Aug 25, 2022
Wonderful pool area, gym and sauna amenities. Really enjoyed the breakfast as well. Overall a very good hotel. Only gripe was the bed. Hard spring mattress.
Sasha
Sasha, 3-night trip
Verified
8/10 Very good
Aug 31, 2022
It was a very good hotel that was cheap, the room and the doublebed was really good, the staff was proffesional and helpful.
The only bad thing was the restaurant, better to eat outside of the hotel, breakfast was ok!
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2022
Very efficient and kind personnel, thank you very much.
Hotel and rooms are so clean, compliments to housekeeping team!
sandra
Verified
10/10 Exceptional
Apr 29, 2023
Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area.
Fernando
Fernando, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2022
Nice staff, very helpful. Not a very central area for hotel but taxi’s are very cheap. Breakfast options weren’t great and very expensive
Sophie Lauren
Verified
8/10 Very good
Aug 17, 2022
nice
Yousif
Yousif, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2022
well the property was very Nice and clean the team who works there at front desk they very professional, need to work on Greeting customer and smiling, breakfast was very Good room very nice and clean, I love this hotel I will go back and recommend other people as well. I left with a good impression, the best in this Hotel it was a Spa Massage with Roxana she was very professional and her work was very nice, thank you
cecilia
cecilia, 4-night trip
Verified
8/10 Very good
Oct 18, 2022
breakfast was over price, compare with the other restaurants, no shampoo in the bathroom
patricia
patricia, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2023
Agradable
Rosalía
Rosalía, 1-night trip
Verified
6/10 Good
Jun 20, 2023
quiet, clean and soulless
Oliver
Oliver, 2-night trip
Verified
10/10 Exceptional
May 27, 2023
X
Jacob
Jacob, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2023
Good
Nadia
Nadia, 7-night trip
Verified
8/10 Very good
Aug 21, 2022
Overall hyoid. Nice bathrooms. Bit aged. Ac loud and dusty.
Sasha
Sasha, 3-night trip
Verified
6/10 Good
Oct 17, 2022
Breakfast not included in the fees and room does look like the one I booked online