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Grand Hyatt Hangzhou

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Grand Hyatt Hangzhou offers a great location, putting you within just a 10-minute walk of West Lake and Broken Bridge. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and 28 Hubin Road 湖滨28, one of 5 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Longxiangqiao Station is 4 minutes away.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
The current price is CNY1,200
CNY1,399 total
includes taxes & fees
Aug 30 - Aug 31

Why we love this property

Work and play perfection
City center hotel with conference facilities and business amenities. Guests can unwind with spa services and massages after work.
Diverse dining options
This hotel offers 5 restaurants with delectable cuisine, a relaxing bar for evening drinks, and a cafe. A delightful buffet breakfast starts each morning.
Blissful spa getaway
This hotel features spa treatment rooms offering aromatherapy, massages, and body treatments. A sauna, steam room, and hot tub complete the wellness experience.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a TV on the wall, a seating area with a table, and a view of the outdoors.

Room, 1 King Bed, Garden View

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted artwork.

Room, 2 Twin Beds, Garden View

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Lake View

Room, 2 Twin Beds, Lake View | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Club Access)

A modern hotel room with a large bed, a sofa, a dining table with fruit, and a view of the city through large windows.

Club Room, 1 King Bed (Club Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Club Access)

A hotel room with two beds, a sofa, a desk with a lamp, and a large window with curtains.

Club Room, 2 Twin Beds (Club Access)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Lake View

A hotel room with a large bed, a seating area with a table, and a view of mountains through large windows.

Club Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds, Lake View

Club Room, 2 Twin Beds, Lake View | Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Lake View

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a dining table with fruit, and a view of the city through large windows.

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand, Suite, 1 King Bed

A modern living room with a flat-screen TV, a dining area, and a large window offering a view of the outdoors.

Grand, Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a sofa, a desk with a lamp, and a large window with curtains.

Room, 2 Twin Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Tent, 1 King Bed (CAMP IN GARDEN)

A modern hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors.

Tent, 1 King Bed (CAMP IN GARDEN)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Premium Suite

A modern hotel room with a large window, a sofa with cushions, a dining table, and a bed.

Grand Premium Suite

  • Lake view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE CLUB

  • Sleeps 4
  • Free WiFi

DOUBLE CLUB GRAND

  • Sleeps 4
  • Free WiFi

DOUBLE CLUB WITH VIEWS

  • Sleeps 4
  • Free WiFi

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The price is CNY850
CNY991 total
includes taxes & fees
Sep 15 - Sep 16
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About the neighborhood

Map
28 Hu Bin Road, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Wulin Night Market - 12 min walk - 1.1 km
  • Wushan Night Market - 2 min drive - 2.1 km
  • Wulin Square - 2 min drive - 2.2 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.2 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive
  • Hangzhou Railway Station (HZD) - 18 min drive
  • South Railway Station - 19 min drive
  • Hangzhou Station - 20 min drive
  • Longxiangqiao Station - 4 min walk
  • Fengqi Road Station - 18 min walk
  • Wushan Square Station - 23 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Bellevue Cafe Hyatt - ‬1 min walk
  • ‪新开元大酒店 - ‬19 min walk
  • ‪Starbucks Hefang Street Concept Store - ‬5 min drive
  • ‪Chimney烟囱 - ‬17 min walk
  • 圣都公寓

About this property

Grand Hyatt Hangzhou

  • Grand Hyatt Hangzhou offers a great location, putting you within just a 10-minute walk of West Lake and Broken Bridge. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and 28 Hubin Road 湖滨28, one of 5 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Longxiangqiao Station is 4 minutes away.

At a glance

DONE

Hotel size

    • 388 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

28 Hubin Road 湖滨28 - This restaurant serves lunch and dinner. Open daily.
Grand Cafe 咖啡厅 - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Patio 青莳 - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 292 per night

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Hangzhou Hyatt
Hangzhou Hyatt Regency
Hyatt Hangzhou
Grand Hyatt Hangzhou Hotel
Hyatt Regency Hotel Hangzhou
Regency Hyatt Hangzhou
Hyatt Regency Hangzhou Hotel
Grand Hyatt Hangzhou Hotel
Grand Hyatt Hangzhou Hangzhou
Grand Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Does Grand Hyatt Hangzhou offer free cancellation for a full refund?

Yes, Grand Hyatt Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Hangzhou?

Yes, there's an indoor pool.

Are pets allowed at Grand Hyatt Hangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hyatt Hangzhou?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Hyatt Hangzhou?

Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one way.

What are the check-in and check-out times at Grand Hyatt Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Hyatt Hangzhou and nearby?

Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hyatt Hangzhou also has a sauna and a steam room.

Are there restaurants at or near Grand Hyatt Hangzhou?

Yes, there are 5 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.

Does Grand Hyatt Hangzhou have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Grand Hyatt Hangzhou like?

Grand Hyatt Hangzhou is in Downtown Hangzhou, a short 4-minute walk from Longxiangqiao Station and 9 minutes' walk from Broken Bridge.

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