Dirty, in disrepair, smelly
Breakfast was empty
Pool and hot tub didn’t open til 10:00 am and check out is 11:00? Couldn’t enjoy a soak in hot tub before we left. Didn’t use shower, was afraid to. Changed rooms upon arrival-first room was unacceptable. Second not much better. Light bulbs were out, carpet dirty, desk chair was filthy, loud music all down hall at midnight, walls so thin could hear talking in hall and next room, no elevator, rude staff. Never will stay in one again and will not use Hotels.com again we checked out a day early and have to try to get refund through Hotels.com but looks doubtful. Very angry, disappointed, and out 100.00.