In the heart of Retiro, Mercure bh Retiro offers a sophisticated retreat. Stay connected with in-room WiFi, get work done at the coworking spaces or business center, and take advantage of dry cleaning services. The helpful staff has left a lasting impression on previous guests.
Atlantis Plaza Shopping Mall - 3 min walk - 0.3 km
Virrey Park - 13 min walk - 1.1 km
93 Park - 6 min drive - 1.8 km
Getting around
El Dorado Intl. Airport (BOG) - 37 min drive
Estación Usaquén Station - 13 min drive
Estación La Caro Station - 24 min drive
Cajicá Station - 34 min drive
Airport drop-off service
Restaurants
Pizzardi Artigianale - 3 min walk
San Giorgio Trattoria - 3 min walk
La Biferia Steak House - 2 min walk
Arigato - 2 min walk
Ugly American Bar & Grill - 3 min walk
About this property
Mercure bh Retiro
Mercure bh Retiro puts you just a 5-minute drive from Andino Shopping Center and 93 Park. Also, Estadio Nemesio Camacho and Unicentro Bogotá are within a short drive. The helpful staff and location get great marks from fellow travelers.
At a glance
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Hotel size
53 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite garage
DONE
Transfers
Airport drop off (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–9:00 AM
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Airport shuttle service is offered for an extra charge of COP 91000 per vehicle. Maximum occupancy 4
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá
Frequently asked questions
Does Mercure bh Retiro offer free cancellation for a full refund?
Yes, Mercure bh Retiro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure bh Retiro?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Mercure bh Retiro?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 91000 per vehicle.
What are the check-in and check-out times at Mercure bh Retiro?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Mercure bh Retiro and nearby?
Recommended spots to visit include Andino Shopping Center (5-min walk) and 93 Park (1.1 mi), along with Movistar Arena (2.4 mi) and Estadio Nemesio Camacho (2.6 mi).
What's the area around Mercure bh Retiro like?
Mercure bh Retiro is a short 5-minute walk from Andino Shopping Center and 15 minutes' walk from Virrey Park. Travelers give top marks for the hotel's prime location.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.4
Amenities
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious with a variety of options, including hot dishes and a buffet. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Breakfast
Restaurant
Shopping malls
Air conditioning
Shopping
Shopping center
Reviews
Verified
10/10 Exceptional
Jan 20, 2026
Excelent location
Excelent Room
Excelent All
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
Mar 6, 2026
César always pleasant and welcoming in the front desk. Ladies at the breakfast very good with their eggs to order. Bartender was good. Very quiet property and mattress was very comfortable
Cheryl
Cheryl, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Room was clean, window didn't lock but felt safe, Diana was awesome.
Christine
Christine, 4-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Very comfortable place to stay especially for the price.
Samuel
Samuel, 3-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Its always a peaceful and pleasant place to stay for a quick weekend break
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Clean Room. Great Staff
Bruce
Bruce, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Location is safe and secure ! Great staff ! Will stay again !
Dominic
Dominic, 1-night trip
Verified
8/10 Very good
May 1, 2025
Very nice location
Very nice location
Leivin
Leivin, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2024
Location is fantastic, the staff is very friendly
Manuel
Manuel, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Excellent location and value for money.
Santiago
Santiago, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Clean room, cozy hotel and excellent location. No air conditioning
Patricia
Patricia, 3-night trip
Verified
6/10 Good
Jan 3, 2026
The room was clean, and the staff was friendly. However, I was somewhat disappointed because I was staying on the third floor, but it seemed like the tube had broken or something, and they had to change me to three different rooms. Consequently, I had to keep changing my luggage.
Abimael David
Abimael David, 4-night trip
Verified
10/10 Exceptional
Dec 27, 2024
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Virginia
Virginia, 14-night trip
Verified
10/10 Exceptional
May 26, 2025
Centric location close to shopping malls and clubs. Perfectly quiet during the night.
Estela
Estela, 5-night trip
Verified
10/10 Exceptional
Feb 5, 2024
Excelent location. Very good hotel.
Arturo
Arturo, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2024
Very clean, and excellent location
Carlos
Carlos, 5-night trip
Verified
10/10 Exceptional
Feb 5, 2024
Good facilities and kind staff.
Juan
Juan, 3-night trip
Verified
8/10 Very good
Jan 16, 2025
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.
ANGELA
ANGELA, 1-night trip
Verified
10/10 Exceptional
Apr 14, 2024
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Joseph
Joseph, 4-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Bruce
Bruce, 3-night trip
Verified
10/10 Exceptional
Sep 8, 2024
Great and helpful staff
Jacob
Jacob, 3-night trip
Verified
10/10 Exceptional
Dec 20, 2023
-Friendly and helpful staff
-Clean
-Safe
Jose Alexander Herrera
Verified
8/10 Very good
Oct 13, 2023
Good location and price -quality
Dounia
Dounia, 2-night trip
Verified
10/10 Exceptional
Nov 4, 2024
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Fabulous property! Amazing staff. Comfy beds. The location is outstanding next to all the best shopping and dining. And so safe and walkable. The best part of the hotel is the amazing staff. Reception is amazing. Not crazy about the breakfast but you can’t have everything.