When we first arrived, we were greeted with champagne- a nice touch! We were issued a room in the non-renovated part of the facility. It was so musty that 3 of 4 of us had difficulty breathing within minutes of stepping in. There was a king bed for 4 of us and a shower that was visible to everyone. We immediately requested a change and were told the hotel was full and they weren't sure what could be done. We ventured back to the lobby and were greeted by a very helpful employee who offered us a room key to another room in the main building so we could see if it was acceptable before we took it. We were pleasantly surprised! It was beautiful, had a view of the ocean and pool, an updated bathroom and everything we needed. We rushed down and accepted the room. Just like that, our vacation began. The staff was so nice. The amenities were amazing. Buffet was excellent- offerings for all pallets- best mojitos ever, entertainment was fun and lively. It was clean, safe, family friendly and had everything we could think of. We would come back in a heartbeat! Only downside was construction being done on one of the buildings- a little noisy, but the music by the pool, beach and everything else made up for it. Great experience!