Does Secrets Lanzarote Resort & Spa – Adults only (+18) offer free cancellation for a full refund?

Yes, Secrets Lanzarote Resort & Spa – Adults only (+18) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yes, there are 4 outdoor pools. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yes, there's free self parking.

Is airport shuttle service offered by Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Secrets Lanzarote Resort & Spa – Adults only (+18)?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Secrets Lanzarote Resort & Spa – Adults only (+18)?

No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (11-min drive) is nearby.

What is there to do at Secrets Lanzarote Resort & Spa – Adults only (+18) and nearby?

Have fun with onsite activities such as scuba diving, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Secrets Lanzarote Resort & Spa – Adults only (+18) also has 5 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Secrets Lanzarote Resort & Spa – Adults only (+18)?

Yes, there are 6 onsite restaurants, featuring international cuisine.

What's the area around Secrets Lanzarote Resort & Spa – Adults only (+18) like?

Secrets Lanzarote Resort & Spa – Adults only (+18) is located on the boardwalk/promenade. Popular attractions include Playa Blanca, which is 23 minutes away by car.

Secrets Lanzarote Resort & Spa – Adults only (+18), Yaiza: Hotel Reviews, Rooms & Prices

8/10 Very good

Nov 7, 2025

The rooms are excellent spacious and comfortable. The staff friendly and helpful. The food at breakfast excellent choice and service good. However we were on b and b and the two meals we had in the buffet on arrival and the fish restaurant very poor for a good hotel, not value for money.

Susan, 9-night trip

10/10 Exceptional

Oct 16, 2025

The room was great,

Andrea, 2-night trip

10/10 Exceptional

Aug 10, 2025

Excellent hotel with beautiful pools and restaurants. Staff went over and above - particularly Kante who could not have provided a warmer welcome. Staff attention to detail was excellent. In addition to allergens being clearly labelled on all food, All staff went over and above to help support dietary requirements. Couldn’t fault the hotel - would most definitely return.

Kelly, 4-night trip

8/10 Very good

Nov 3, 2024

Wonderful stay. Staff was very pleasant

Rebecca, 7-night trip

10/10 Exceptional

May 15, 2025

Property was as described online. The staff were friendly and accommodating. The resort is small and quiet which suited us as we hire a car and venture out if we want to see more of the island. We did receive a room upgrade as suggested on the booking which was excellent. Views from most rooms are stunning, and our room was well appointed and comfortable. Will definitely return in the future.

James, 5-night trip

10/10 Exceptional

Dec 23, 2024

Fabulous location within 10 min walk of restaurants and bars at the harbour. Has its own tennis and padel courts. Good evening entertainment and fabulous breakfast buffet. Staff are extremely helpful and friendly.

Sarah Jayne, 7-night trip

10/10 Exceptional

Jul 31, 2022

This resort was just what we needed - a quiet haven to relax and unwind.

Robert, 7-night trip

10/10 Exceptional

May 18, 2025

A little beach time before Madrid!

Beautiful hotel, comfortable and clean rooms. Breakfast was delicious and drinks were fantastic. We are fans of the Mango Mojotos! We stayed at the Preferred section (which for those who can should stay at)-we literally checked in and unplugged. No thought about what was covered and what wasn’t. There are parts that are starting to show some wear but the staff was accommodating and gracious about everything. We walked to the marina area nearby and down the trail along the coast and it was beautiful. Highly recommend for a quick gaunt from Europe.

Susan, 3-night trip

10/10 Exceptional

Sep 10, 2023

Hotel was only 20 minutes from the airport on arrival we got glass of champagne thr room was amazing staff where really nice food in hotel was nice would definitely go back again

Julia, 7-night trip

8/10 Very good

Nov 11, 2024

Amazing care of the staff. Hotel is great for a relaxed atmosphere. Room service really not on the level of food quality of the other food options in the island. Didn’t try the restaurants.

nimrod, 3-night trip

10/10 Exceptional

Mar 19, 2023

Lovely hotel, great location. Staff were very friendly. Room was nice. Breakfast was very good, lots of options. I would return and recommend.

Karen, 7-night trip

10/10 Exceptional

Aug 8, 2024

This was our third stay at this property. First time since it became Secrets Lanzarote. Some changes meant we couldn’t use all the pools however the three we could use were ideal. Staff were just delightful. Food was varied and always delicious. An absolute joy of a stay. Would highly recommend!

Cassandra, 4-night trip

8/10 Very good

Feb 3, 2025

Service was excellent. Staff were attentive and friendly. Atmosphere was peaceful and beautiful. However, the food and cleanliness was not the standard of what I expect for a 5* hotel. Also minor hiccups and oversights like balcony door always jammed, internet not working properly for tv connection and wood varnish crumbling were just small things that made me question if it was worth what I paid for a 5* hotel. Overall the food was the biggest letdown for me but the atmosphere was lovely.

Tania, 3-night trip

8/10 Very good

Aug 29, 2024

Beautiful hotel. Lovely room. Had a bit of a problem with the food quality and made a complaint. To be fair to the hotel they did all they could to accommodate us and gave us a complimentary meal and a gift. They appreciated the feedback and if they get the food right this hotel could be outstanding. Staff a very friendly and would stay here again.

Alexander, 5-night trip

10/10 Exceptional

Feb 8, 2024

Lovely hotel. Ten mins walk along a path to Puerto Calero harbour which has lots of lovely restaurants and bars. Hotel has a Preferred Club (I didn’t know this before I booked) so certain restaurants and facilities were not available to “plebs” which I wasn’t impressed with.

Alison, 7-night trip

10/10 Exceptional

Jul 28, 2024

I surprised my girlfriend for her 21st birthday here and the hotel staff were a great help providing a great experience for us and the hotel itself had everything to offer and the food was great too. No complains and all questions we had were answered with no misunderstandings. Will be back again

Luke, 5-night trip

10/10 Exceptional

Apr 13, 2024

The hotel although out of the main areas is nice, peaceful and well equipped. The staff are excellent and could not do enough for you. A couple of areas of maintenance (very minor) required within the room itself. Otherwise a perfect relaxing stay.

Damian, 3-night trip

4/10 Fair

Jul 19, 2024

I’ve been here before a couple years ago and loved it. So decided to go again to celebrate our mini moon and we had the worst experience ever. Some of the staff need re-training on customer service as this is the biggest factor for our holiday being ruined!

K, 3-night trip

8/10 Very good

Mar 1, 2024

Nothing not to like. As usual, hotel had no knowledge of vip expedia status and as usual no room upgrade or late checkout.

Michael, 4-night trip

6/10 Good

Aug 26, 2024

Pool facilities and the prefered lounge great...though tables for food in need of proper repair or replacement...unstable and loose screws seen. Loose tiling around resort, coykd cause trip or slip hazards for older or disabled guests. Loose banisters on stairs..falling hazard Water dripping from ceiling near pool table mezzanine...a slip hazard..even with foldable sign there! Cracks in walls with lime mortar..removed. Poor lighting on sensors near pool stairs so could cause trip or fall incident ay night?

ROBERT ANTHONY, 7-night trip

6/10 Good

Jun 29, 2024

Lovely hotel but lacking attention to detail

The hotel on arrival was beautiful. The rooms were fabulous very comfy spacious and excellent shower. The breakfast was lovely with great options. The pool area was beautiful and very clean. Where this hotel fails is the pool bar the food and coctails are far from 5 star. My lunch on the first day was uneatable the waiter took a full plate back and never asked why it hadnt been touch. The pool temperature in main area was freezing and I mean freezing. We brought this to their attentions and they did offer us the preferred club for our two final days. This is the biggest problem i have with the hotel why is there such a divide, does every customer not deserve a warm pool to be able to swim in daily. We all paid a lot of money to be there. They definitely need to hire a mixologist to train their staff at 10- 12 euro per coctail they should be drinkable. Overall this hotel has potential to be fabulous but its lacking attension to detail that are important to customers.

7-night trip

6/10 Good

Oct 11, 2022

This hotel experience was just alright. It's the third Secrets we've stayed at, and the other two were far better experiences. This one almost seemed like a Secrets knockoff. The pros are quiet rooms, decent pools, good gym, and a marina area within walking distance with great food options/shops. The cons start with the hotel staff. Very few of them looked anything but overworked and unhappy. As a result, any type of service at the hotel, except maid service, was quite poor. Also, I don't know why there was a mad dash every morning at like 07:00 to reserve the beach chairs, but my only guess is there wasn't enough chairs for all the guests. Further aggravating the issue was many guests leaving their towels on chairs and then not returning for several hours. The staff did not ever come around and remove abandoned seats, so you're left with removing a towel yourself if you want a seat. Lastly, this hotel does not care about VIP. It does not honor any of the benefits, and I don't know why it's still listed as a VIP hotel.

Timothy, 4-night trip

6/10 Good

Sep 15, 2023

I recently stayed at Secrets Lanzarote Resort & Spa –and have mixed feelings about my experience. The location of the resort was somewhat satisfactory, but it was notably quiet during my stay, which might not be ideal for those seeking a livelier atmosphere. One of the major drawbacks during my visit was the disappointing food selection and quality. The dining options left much to be desired, and I found the variety lacking. This was quite a letdown for a resort of this caliber. Another issue I encountered was communication barriers with the staff. Effective communication is crucial in the hospitality industry, and I experienced difficulties in this aspect, which detracted from the overall experience. However, it wasn't all negative. Two standout individuals, Mateo and Kante, provided exceptional service and a welcoming approach. Their dedication to ensuring a pleasant stay was commendable and greatly appreciated. In summary, my stay at Secrets Lanzarote Resort & Spa had its ups and downs. While the location was decent, the food options were subpar, and communication with the staff was challenging. Nonetheless, the exceptional service provided by Mateo and Kante deserves recognition. Taking everything into account, I would rate my experience as a three-star stay.

Amrit, 5-night trip

10/10 Exceptional

Aug 11, 2025

Lovely hotel and excellent staff Was very windy when we were there but it didn’t spoil our break

dean, 7-night trip

10/10 Exceptional

Jul 27, 2025

Perfect

deniz, 3-night trip

Secrets Lanzarote Resort & Spa – Adults only (+18)

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