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Hotel Imperial Laguna Faranda

2.5 star property
Lakefront hotel with outdoor pool, near Cancun Convention Center

Choose dates to view prices

Escape to Hotel Imperial Laguna Faranda, where the vibrant spirit of Cancun meets French flair. Tee off on the 9-hole golf course, unwind at the outdoor pool with sun loungers, or indulge in fine dining at La Palapa Belga restaurant. With car rentals and free WiFi available on site.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY382
CNY496 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Superior

  • 45 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

  • Lagoon view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is CNY393
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includes taxes & fees
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About the neighborhood

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Golf Club at Pok Ta Pok - 6 min walk - 0.6 km
  • Cancun Convention Center - 17 min walk - 1.5 km
  • Tortuga Beach - 19 min walk - 1.6 km
  • Caracol Beach - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬6 min walk
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬11 min walk
  • ‪El Patio - ‬12 min walk
  • ‪Taqueria Los Chachalacos - ‬3 min drive

About this property

Hotel Imperial Laguna Faranda

When you stay at Hotel Imperial Laguna Faranda, you'll be just a 5-minute drive from Cancun Convention Center and Tortuga Beach. Guests can enjoy the outdoor pool, and kayaking, parasailing, and scuba diving are nearby. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.96 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Celuisma Imperial Laguna

Celuisma Imperial Laguna Cancun

Beach House Imperial Laguna Faranda Hotels Hotel Cancun

Celuisma Imperial Laguna Hotel Cancun

Celuisma Laguna Imperial

Hotel Imperial Laguna

Imperial Laguna

Imperial Laguna Hotel

Celuisma Imperial Laguna Cancun Hotel Cancun

Imperial Laguna Cancun

Beach House Imperial Laguna Faranda Hotels Hotel

Beach House Imperial Laguna Faranda Hotels Cancun

Hotel Imperial Laguna Faranda Cancun

Hotel Imperial Laguna Faranda

Imperial Laguna Faranda Cancun

Imperial Laguna Faranda

Hotel Hotel Imperial Laguna by Faranda Cancun

Cancun Hotel Imperial Laguna by Faranda Hotel

Hotel Hotel Imperial Laguna by Faranda

Hotel Imperial Laguna by Faranda Cancun

Celuisma Imperial Laguna Hotel

Beach House Imperial Laguna by Faranda Hotels

Imperial Laguna Faranda Cancun

Imperial Laguna Faranda Cancun

Hotel Imperial Laguna by Faranda

Hotel Imperial Laguna Faranda Hotel

Hotel Imperial Laguna Faranda Cancun

Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda offer free cancellation for a full refund?

Yes, Hotel Imperial Laguna Faranda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Imperial Laguna Faranda?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.

Are pets allowed at Hotel Imperial Laguna Faranda?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Imperial Laguna Faranda?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Imperial Laguna Faranda?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Hotel Imperial Laguna Faranda and nearby?

Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Hotel Imperial Laguna Faranda have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Imperial Laguna Faranda like?

Hotel Imperial Laguna Faranda is located on the waterfront in Zona Hotelera, a short 7-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from Cancun Convention Center.

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Reviews

Hotel Imperial Laguna Faranda Reviews

6.4

Good

6.4

Cleanliness

7.2

Location

6.8

Staff & service

5.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Value
Shower
View
Bed

Reviews

Verified

10/10 Exceptional

Great place and staff!
Larissa, 3-night trip
Verified

10/10 Exceptional

Excellent service
Rohit Kamalakar, 3-night trip
Verified

10/10 Exceptional

Nice staff and clean rooms
Edith, 1-night trip
Verified

10/10 Exceptional

Service was top notch
Ampelio, 7-night trip
Verified

8/10 Very good

No airport shuttle (called the hotel and expedia and no one gave us an answer) but our experience at the hotel was great the staff were awesome and it was clean
Claire, 7-night trip
Verified

8/10 Very good

Room was very clean and spacious. The furniture on the balcony is dated and could be updated. Staff at the reception area were very nice and attentive. Great place to stay if your loooking for a quiet place away from the touristy part of Cancun yet not too far away if you want to join the fun.
Isela, 2-night trip
Verified

2/10 Poor

Location is great! Check-in was ok. Room and the bathroom had some bad odour. Water pressure was very low. The flush kept on clogging. We had to call them multiple times. We asked for an extra mattress and receptioist said i have to wait for the next day to get it and i still did not. Breakfast was ok. They were out of coffee and other stuff 1 hour before the end time. And there was no internet. All in all not something that i will ever go back to.
Ehteshamuddin, 2-night trip
Verified

10/10 Exceptional

Close to the beach
Alexander Anthony, 8-night trip
Verified

8/10 Very good

Quiet area and family friendly
Maria, 5-night trip
Verified

8/10 Very good

The location and value for money.
Jonathan Wood-, 7-night trip
Verified

10/10 Exceptional

Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
gary, 4-night trip
Verified

8/10 Very good

As we had gotten there a few hours early for our check in the friendly staff let us park our car so we could walk and get something to eat before checking in. Place was clean enough and in a nice enough location to get to food and other things to do. Wish we had time to go use the pool as it looked nice and refreshing.
Martin, 2-night trip
Verified

2/10 Poor

Not even a soap, you easily hear people talking, from other rooms super messy, beds are small, I could smell someone was smoking, not a shampoo, the washrrom was dirty, I would never stay here even for free.
Shahram, 1-night trip
Verified

4/10 Fair

The plumbing on the property was terrible. We were told not to put toliet tissue in toliet because it would get clogged. The mattress was soiled with some nasty unknown substance. The staff was nice and very helpful with information about activities to do in Cancun. No phones in the rooms for the guests to use. The bed didn't have fitted sheets put on the mattresses just regular sheets and no spreads to keep you warm. The breakfast wasn't real breakfast just cereal, milk and orange juice.
Wanda, 8-night trip
Verified

6/10 Good

Poor costumer service, poor housekeeping

Not so good experience, specially with housekeeping and the people up front. They never clean/ sweep my villa. All they did was put new towels, they even took away the bed liners never replaced them bad service in general. The location was very convenient 5 minutes away from the main strip also outside the villa by the pool was ok.
Eynar, 6-night trip
Verified

4/10 Fair

The property was good in that the pool and water view were nice. But the inside of the rooms smelled strongly of mold/mildew. The showers were massively underpowered and not cleaned much, just the floors and walls, rather than the actual shower head. The toilet didnt flush properly at all, I got lucky to get anything to actually flush twice out of five days of regular use. The overall care to the doors and furniture is okay, the frame of the main door to the hotel room shifted out of place if you pulled on the door, but not quite to the point where it broke open. There was also a random door that looked like it had been pried open before, but it was locked and I could not know what was behind it. Finally, when arriving, we were sent to a room right next to the lobby and front door, which had two beds instead of the one bed we asked for, and it wasn't cleaned yet at all. Beer cans and bottles were strewn about and the beds hadn't been made at all. They did respond quickly with that but the service man didn't even say anything about it, he just walked in, looked at it, clicked his tongue in disappointment, and led us to another room that was suitable. Didn't mention anything about it like apologizing once. Otherwise the response from everyone in the building was proper and cordial. It seemed the service for our room to replenish everything was on an every other day basis as well. Wasn't a big deal for us, but just a good detail.
David, 4-night trip
Verified

4/10 Fair

Very old building and poor services.
Denis, 2-night trip
Verified

10/10 Exceptional

I enjoyed my stay would stay there again .
Rommane, 7-night trip
Verified

4/10 Fair

Room needs upgrades and needs to be fixed up.
Vivek, 1-night trip
Verified

2/10 Poor

They dont even have basic facilities like wifi no wifi inside your room they will just fool you just mentioning in the specifications and no security.
Vinod, 1-night trip
Verified

4/10 Fair

I do not recommend this hotel.
Keith, 1-night trip
Verified

4/10 Fair

When I write that the front desk my room was not ready. He gave me a room which I requested one bed and give me room with two beds. Also the room did not have a lock then he gives me a lock and it does not work. Then he tells me the room won't be ready for a couple hours then all of a sudden 5 minutes later he said oh yeah we have a room now. He kept on ignoring me at the front desk and he made me wait in the other room until my room was ready I just felt not treated really well. The gentleman who works in the cafeteria or really hard and seems to be really Pleasant and friendly. Would I go back to this hotel I don't think so because the bad experience on the front desk the others were okay. The price was reasonable but the place it seems to be run down.
TAREK, 10-night trip
Verified

10/10 Exceptional

I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Rosa, 6-night trip
Verified

8/10 Very good

Good for the money!
2-night trip
Verified

6/10 Good

Room condition were ok and requires some renovations. Needs improvement in bed (poor bed quality). Limited option in breakfast. Ok for 1 or 2 night stays. Swimming pool is good. No hanger in bathroom while taps and shower are too old and needs replacement. Mold smell. Air Conditioner in very good condition
Sangita, 4-night trip