Staff was amazing and very accommodating. Beautiful hotel
Nicole
Nicole,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Construction was inconvenient necessitating moving elevators but otherwise the experience was great!
Karen
Karen,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
The staff were wonderfully helpful and always super friendly
Tracy
Tracy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 31 日
Terrible experience : noisy and no water
Even though the room was expensive prestige suite, I was not properly provided with guaranteed services. The water was shut down during the night so I was not able to take a shower until 4am and go to bed until dawn. My wife had to move to the room from 29th floor to 10th floor to take a shower in another room by changing clothes and carrying all the gadgets for shower. When we made the reservation, we were not noticed that we need to take a shower in another room on another floor and wait until 4AM to freely use the toilet in our room.
What is worse, I woke up at the loud noise of construction without having enough sleep after going to bed after 5AM due to the shutdown of water. I was not able to stay in the room even for a second from 9AM because of the loud sound.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 9 日
Awesome vacation spot
Seceal
Seceal,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 13 日
Good
Nida
Nida,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 13 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 4 日
JONG SEON
JONG SEON,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 20 日
HOONKI
HOONKI,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 12 日
Rosalie
Rosalie,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 8 月 9 日
MASAAKI
MASAAKI,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 7 日
Beautiful property
Marisol
Marisol,5 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 7 月 26 日
We spent four nights in a Prestige Club Grand King Suite on the Palazzo side. Originally we had booked Venetian but were informed by a phone call days before our trip that the lounge on that side was going to be closed for renovations.
On arrival around 4pm we were offered bottled water but no Prosecco as advertised. Our room was to come with a pre arranged comped fridge to make up for the lack of wet bar/fridge that the Venetian room had. It had not yet been ordered. After a reminder it came later that night.
When we arrived at the lounge for cocktails and canapés it took over one hour after we were seated and orders taken to be served. People were going up to the bar and being served far more complex drinks than my bourbon and soda while we still waited. Twice a server asked if we had ordered. Our own server just kept saying it was coming. I have mobility issues and am unable to sit at the bar.
Drinks eventually came and were adequate. The line for canapés was ridiculous. I can only think that they crammed all the Venetian guests and Palazzo into one overcrowded group. Not relaxing at all.
They turned on the electric piano but declined to turn off the overhead music which was jarring. The servers on that Sunday evening seemed more interested in chatting up guests at the bar than doing their jobs. Dirty plates were piling up, trays of food were not replenished in a timely fashion.
Service improved on the next three days, but lineups remained an issue.
Lillian Anne
Lillian Anne,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 7 月 18 日
The premiere is not worth it!
i expected better service from the premiere. First the security guard sends us on a wild goose chase, and then the hotel tries to bill us for parking TWICE.
Then the premiere room had burned out light bulbs, clocks set to the wrong time, stuff i might expect at some flophouse motel.
Mark F.
Mark F.,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 8 日
Gaby
Gaby,5 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 30 日
Nicole
Nicole,6 晚行程
Expedia真实住客点评
8/10 很好
2024 年 6 月 29 日
Pamela
Pamela,5 晚行程
Expedia真实住客点评
8/10 很好
2024 年 6 月 26 日
Sara Brittany
Sara Brittany,5 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 6 月 25 日
Markus
Markus,8 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 6 月 13 日
Good, but better on the Belagio side
Barbara
Barbara,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 13 日
We will stay with you whenever we re-visit Vegas.
All good