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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with 24-hour fitness, near Santana Row Shopping Center

Choose dates to view prices

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Breakfast area
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | 1 bedroom, memory foam beds, individually decorated
Breakfast area
Exterior
In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (4)

  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
  • Free self parking
The current price is CNY901
CNY1,029 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(26 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | 1 bedroom, memory foam beds, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, memory foam beds, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | 1 bedroom, memory foam beds, individually decorated

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Separate bedroom
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 1,003 reviews
The price is CNY918
CNY1,056 total
includes taxes & fees
Nov 23 - Nov 24
Aloft San Jose Cupertino
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About the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 16 min walk - 1.4 km
  • Winchester Mystery House - 20 min walk - 1.7 km
  • PayPal Park - 4 min drive - 4.7 km
  • SAP Center at San Jose - 4 min drive - 8.3 km
  • San Jose McEnery Convention Center - 5 min drive - 7.6 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland Intl. Airport (OAK) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪California Pizza Kitchen - ‬17 min walk
  • ‪O'Connor Hospital - ‬8 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be just a 5-minute drive from SAP Center at San Jose and Santana Row Shopping Center. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, Winchester Mystery House and Santa Clara University are just a 5-minute drive away. Fellow travelers love the overall value and location.

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness center

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 17-minute walk from Santana Row Shopping Center and 12 minutes' walk from Westfield Valley Fair Shopping Mall. Travelers love the hotel's prime location.

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Reviews

The Row Hotel, BW Signature Collection Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast options were plentiful and of good quality, with a variety of choices including hot and cold options. (12 reviews)
  • Parking was free, easy, and conveniently located, with some guests appreciating the covered parking option. (12 reviews)
  • The property's in-room jacuzzi tubs provided a relaxing spa-like experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Bed
Parking
Lobby
Restaurant
Education
Shopping
Furniture

Reviews

8/10 Very good

Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
Pezhman, 4-night trip

8/10 Very good

It was a great experience staying in this hotel. Location is very accessible to everything.
Crisea, 2-night trip

6/10 Good

I would not choose this hotel for anything longer than one night or if you plan to have any time the hotel other than sleeping. It lacks any character, wasn't in great shape, etc. Definitely just a bed to sleep on and then leave
Jaclyn, 1-night trip

8/10 Very good

The stay was comfortable.
Veronica, 2-night trip

6/10 Good

Looking old

The hotel felt safe and secure, near to all the entertainment we had planned but the building was dated and the baths looked as if the had been painted to cover wear and the paint was peeling badly.
Holly, 1-night trip

10/10 Exceptional

Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
Jennifer, 1-night trip

10/10 Exceptional

Great
John, 2-night trip

10/10 Exceptional

Clean and great service and stay
Jim, 1-night trip

10/10 Exceptional

nice and clean
Nguyen D, 4-night trip

10/10 Exceptional

I had a excellent stay at the row!
Jolissa, 1-night trip

10/10 Exceptional

Beautiful hotel, extremely clean and continental breakfast had fresh starbuks expresso
Monica, 1-night trip

10/10 Exceptional

Great Stay! Very

Lovely and clean place to stay in a great location. Very nice continental breakfast included and free parking. I would not hesitate to stay here again.
1-night trip

10/10 Exceptional

Nice
Minerva, 1-night trip

10/10 Exceptional

Great location by Santana Row
Carol, 1-night trip

10/10 Exceptional

Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
Karen, 1-night trip

6/10 Good

Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
Melodie, 3-night trip

10/10 Exceptional

Great experience. Very polite staff. Nice room. Great breakfast. Will definitely come back
Gabriel, 1-night trip

10/10 Exceptional

Very clean and nice rooms Very good area I have wedding picture in the hotel and came out awsome
Nima, 3-night trip

10/10 Exceptional

As expected
Kristian, 5-night trip

10/10 Exceptional

Nice property
Karmina, 1-night trip

10/10 Exceptional

Easy check in, clean safe building! Wonderful customer service!staff was pleasant and helpful! We had a wonderful stay! Stayed 4 days! We would definitely recommend this hotel and would be happy to stay here again!
Christy, 3-night trip

10/10 Exceptional

Loved staying at this hotel while attending a concert at SAP Center. Great location, right off the freeway, staff was amazing and easy access for Uber pickup.
ASHLEY, 1-night trip

8/10 Very good

It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
Anna, 3-night trip

6/10 Good

It’s too noisy.
XIAOWEI, 4-night trip

4/10 Fair

Unpleasant experience

Paid for a full functioning room. Tv account was locked in and we couldn’t watch anything from our accounts, hence the last guest left they’ve locked in their account. Staff was of no use nor solved the matter
Luis, 1-night trip