The Row Hotel, BW Signature Collection

Property class: 3
Hotel with 24-hour fitness, near Santana Row Shopping Center

Choose dates to view prices

The Row Hotel, BW Signature Collection puts you in a great location, within a 15-minute walk of Silicon Valley and Santana Row Shopping Center. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, SAP Center at San Jose and Winchester Mystery House are just a 5-minute drive away. Fellow travelers love the overall value and location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • 24/7 front desk

Main amenities (4)

  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
  • Free self parking
The current price is CNY999
CNY1,161 total
includes taxes & fees
Oct 8 - Oct 9

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

A hotel room with two beds, a desk, a chair, a TV, and a wooden accent wall.

2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

A hotel room with a large bed, a desk, a chair, a bench, a window, and a wooden accent wall.

1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

A hotel room with two beds, a desk, a chair, a TV, and a wooden accent wall.

2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a bench, and a wooden accent wall.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(42 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

A hotel room with two beds, a desk with a flat-screen TV, a ceiling fan, and a window with a view of trees.

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a desk with a computer, and a TV on the wall.

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

A hotel room with a large bed, two bedside tables, a desk, a chair, a bench, and a mirror.

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a desk with a computer, and a TV on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a bench, and a wooden accent wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Silicon Valley - 1 min walk - 0.0 km
  • Westfield Valley Fair Shopping Mall - 8 min walk - 0.7 km
  • Santana Row Shopping Center - 11 min walk - 1.0 km
  • San Jose Municipal Rose Garden - 15 min walk - 1.3 km
  • Winchester Mystery House - 20 min walk - 1.7 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland Intl. Airport (OAK) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪Sarku Japan - ‬20 min walk
  • ‪Maison de Patisserie - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

  • The Row Hotel, BW Signature Collection puts you in a great location, within a 15-minute walk of Silicon Valley and Santana Row Shopping Center. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, SAP Center at San Jose and Winchester Mystery House are just a 5-minute drive away. Fellow travelers love the overall value and location.

At a glance

Hotel size

    • 55 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • This virtual service hotel offers 24-hour guest support by text or phone.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness center

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 1-minute walk from Silicon Valley and 13 minutes' walk from Santana Row Shopping Center. Travelers love the hotel's prime location.

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Reviews

The Row Hotel, BW Signature Collection Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was easy, secure, and convenient, with many reviewers praising the location and accessibility. (29 reviews)
  • Staff were very kind to pets and the hotel is dog/cat friendly. (3 reviews)
  • The property is close to various dining options, including a highly-recommended falafel place and a Taco Truck with reasonable prices. (5 reviews)
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Popular mentions

Room
Location
Service staff
Bed
Parking
Lobby
Education
Restaurant
Furniture
Breakfast

Reviews

Verified review

10/10 Exceptional

Great location next to the airport. Comfortable hotel stay, clean and nice staff.
Verified review

10/10 Exceptional

Clean room, good breakfast, easy parking, accommodates very late check in.
Verified review

8/10 Very good

The jacuzzi tub in the room was very nice
Verified review

10/10 Exceptional

Clean spacious room
Verified review

10/10 Exceptional

Room very clean, bed and pillows excellent definitely I will stay there again.
Verified review

10/10 Exceptional

Very clean and orderly parking is great rooms are beautiful there is a gym on the 2nd floor along with ice machine and vending snacks close to hiway 17 and valley Fair Mall also O'Connor hospital is 4 blocks away great venue great place staff was very helpful
Verified review

10/10 Exceptional

They allowed us to check in early and the room was clean!
Verified review

10/10 Exceptional

Hotel is conveniently located. Clean and safe parking.
Verified review

10/10 Exceptional

Clean room and great staff.
Verified review

8/10 Very good

The room was clean and comfortable. Parking was easy, (in an attached garage). The free breakfast was typical of hotel offerings. Santana Row for shopping and dining is very nice. The shops are high end.
Verified review

8/10 Very good

Great value for access to Santa Row based companies and the highway to elsewhere. Very nice staff, comfortable rooms, good breakfast. The only negative is that it takes 2-3 minutes to get hot water from the sink or shower, which is mildly annoying. In any case, this is my go-to hotel for my monthly treks to Silicon Valley.
Verified review

6/10 Good

Clean rooms, friendly staff, easy parking, but it could be more secure, nice breakfast included
Verified review

10/10 Exceptional

Clean and easy check in. Always enjoy staying here.
Verified review

10/10 Exceptional

I love it , also they provide excellent breakfast.
Verified review

10/10 Exceptional

The room was very well maintained, clean and comfortable. AC and heat worked beautifully and was also very quiet
Verified review

6/10 Good

Room was decent not what I expected for the price that I paid, parking was amazing, air conditioning work great, the virtual agent was kind of complicated. Check in was a hassle. The lobby area is well maintained. It very noisy.
Verified review

4/10 Fair

Pro: easy check in and check out, password door key.not busy, nice breakfast. Spacious suite. Easy parking. Con: extremely noisy if your room is street side, no room cleaning we stayed for two nights. Broken bedroom door.
Verified review

10/10 Exceptional

Great location! We seem to always book this hotel Everytime we are in San Jose. Friendly staff and very clean rooms
Verified review

8/10 Very good

Clean room, great breakfast, near freeways and mall
Verified review

8/10 Very good

Virtual check in process was super easy and we are grateful our room was ready before the usual check in time of 4pm. It is super close to Santana Row, about a mile, so it was convenient to go explore that area and then have a quick drive back. Someone near us had a pet so we heard a dog barking a good part of the night but once we turned on the fan noise it was drowned out. Also sounded like someone was having a dance party in the room above us lol. For a quick night in the area though before going to the airport this place was great.
Verified review

10/10 Exceptional

Clean room, very nice staff..
Verified review

10/10 Exceptional

Very polite staff
Verified review

10/10 Exceptional

Parking was easy and secure. Staff was friendly.
Verified review

10/10 Exceptional

Very refreshing environment, staff very attentive, well kept property!
Verified review

10/10 Exceptional

Friendly staff. Virtual assistant was a bit werid, guy in front of me wasnt happy. Nice comfortable stay though!